Canny

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110 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2015
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Star Rating

81
23
4
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2

Canny Reviews

Review Filters
Profile Name
Star Rating
81
23
4
0
2
Stephanie R.
SR
Stephanie R.
Product ManagerSmall-Business (50 or fewer emp.)
03/30/2025
Validated Reviewer
Verified Current User
Review source: Organic

A small but mighty addition to our processes

- Very easy to use and navigate - Powerful in all of the right areas - Arms our team with all the right tools - Simplistic in design, so not to overload the experience for us or our customers - Support team are always available to respond when questions come up - Easy to integrate with the rest of our (relevant) tech stack: Intercom, Jira
Pratibha A.
PA
Pratibha A.
Senior Product ManagerMid-Market (51-1000 emp.)
03/02/2025
Validated Reviewer
Review source: Organic

Great tool for capturing & managing customer feedback

Canny's public APIs have been super helpful for us to set up our workflows however we like. The tool is quite easy to understand and adapt. Custom fields, filtering options in views, exporting filtered feedback data is pretty convenient in Canny. Overall, it's a great tool.
Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
02/12/2025
Validated Reviewer
Verified Current User
Review source: Organic

Awesome Service

I can collect feedback and connect other services if I would like. I can reply and change the statuses so others can see it. I can also make posts myself. Others can see the current things on the board which helps with me not getting usually the same thing a lot. I don't know, I just love this service. Your customer service was great also. It was very easy to implement it into my website. I use Canny to collect feedback and feature requests for my small website, so I don't really have lots of feedback coming in, but when I do, it is great and easy to use and integrate into my website.

About

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HQ Location:
Wilmington, Delaware

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What is Canny?

Canny helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions. Feedback is captured and organized in one place so it’s easy to pull insights. Canny’s feature set includes public or private feedback boards, scoring features to see priority, public changelog, and more. Add Canny to your existing workflow using integrations like Intercom, Zendesk, Salesforce, Jira, Github, Slack, and more. We have over 900 customers including amazing companies like CircleCI, ahrefs, and ClickUp. We usually have open roles and they're all listed here! https://jobs.canny.io/

Details

Year Founded
2015
Website
www.canny.io