Canny
108 reviews
- 1 profiles
- 7 categories
Average star rating
4.5
Serving customers since
2015
All Products & Services
Canny Reviews
UC
Verified User in Computer Software
Dependable for collecting Customer feedback
Canny is a "catch-all" for all of our feature requests, serving as a centralized backlog and "future to-do list". It helps quantify anecdotal evidence and customer feedback, allowing us to better prioritize our roadmap based on things like MRR and opportunity data. The ability to link Canny posts to your customer data in tools like HubSpot provides valuable context and insights.
UC
Verified User in Computer Software
An excellent customer feedback and roadmap tracking tool
Canny makes it extremely easy to track and report on customer feedback requests. As a customer success team, we can review common trending feedback items, alongside the revenue impact. It's a key tool in the CS - Product team relationship, helping us as an organisation segment and prioritise features that will drive the greatest impact (for our customers, and for the business).
About
What is Canny?
Canny helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions. Feedback is captured and organized in one place so it’s easy to pull insights. Canny’s feature set includes public or private feedback boards, scoring features to see priority, public changelog, and more. Add Canny to your existing workflow using integrations like Intercom, Zendesk, Salesforce, Jira, Github, Slack, and more. We have over 900 customers including amazing companies like CircleCI, ahrefs, and ClickUp. We usually have open roles and they're all listed here! https://jobs.canny.io/
Details
Year Founded
2015
Website
www.canny.io