Canny

Show rating breakdown
110 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2015
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Profile Name

Star Rating

81
23
4
0
2

Canny Reviews

Review Filters
Profile Name
Star Rating
81
23
4
0
2
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
05/27/2025
Validated Reviewer
Verified Current User
Review source: Organic

An excellent customer feedback and roadmap tracking tool

Canny makes it extremely easy to track and report on customer feedback requests. As a customer success team, we can review common trending feedback items, alongside the revenue impact. It's a key tool in the CS - Product team relationship, helping us as an organisation segment and prioritise features that will drive the greatest impact (for our customers, and for the business).
Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
05/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great

I'm a new user but I didn't have any issues at all with regards to using it.
RC
Ryan C.
Project Ops & InsightMid-Market (51-1000 emp.)
05/06/2025
Validated Reviewer
Review source: Organic

Easy setup and straightforward to use. Dedicated AM on top of customer success

How easy it is to get set up and how it all works. How fast they respond to any issues. A variety of integrations to be used

About

Contact

HQ Location:
Wilmington, Delaware

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What is Canny?

Canny helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions. Feedback is captured and organized in one place so it’s easy to pull insights. Canny’s feature set includes public or private feedback boards, scoring features to see priority, public changelog, and more. Add Canny to your existing workflow using integrations like Intercom, Zendesk, Salesforce, Jira, Github, Slack, and more. We have over 900 customers including amazing companies like CircleCI, ahrefs, and ClickUp. We usually have open roles and they're all listed here! https://jobs.canny.io/

Details

Year Founded
2015
Website
www.canny.io