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Botpress

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507 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2017

Profile Name

Star Rating

361
137
7
1
1

Botpress Reviews

Review Filters
Profile Name
Star Rating
361
137
7
1
1
Eric D.
ED
Eric D.
04/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Easy to Use and Saves Time, but Lacks Clarity in Errors

I started using Botpress for an agency, and it saves me a lot of time on tasks like booking tables for restaurants and creating chatbots. I really like the ease of the program, as everything is very clear when it comes to connecting things. Additionally, the fact that it has a free plan is very valuable nowadays, as many programs do not offer it. The initial setup was very easy, which is also a great advantage.
Jason A.
JA
Jason A.
04/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Consistent, Cost-Effective Call Center Solution

What I like most about Botpress is the repeatability, which is great and makes it easy to train and get running without needing much monitoring. Their implementation team has been phenomenal to work with, always going above and beyond to ensure we're happy and everything works as it should.
Bryton A.
BA
Bryton A.
04/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Innovative but Needs Improvement in Personalization

I really like the dynamism of Botpress. Being one of the first platforms I researched in the market, it stands out for being one of the first in its field, practically a pioneer. I see a lot of efficiency in the tool, constantly improving the solution it offers to our clients. This allows us to talk to them simultaneously without needing a large team. I also appreciate its ability to help me be efficient across all customer service and support platforms, thanks to the dynamism to configure actions within the platform. Additionally, the possibility of placing videos allows the user to feel that they are interacting directly with a human and not just following a guide.

About

Contact

HQ Location:
Quebec, QC

Social

@getbotpress

What is Botpress?

Botpress is a fully extensible chatbot and AI agent platform for enterprises. Our all-in-one conversational AI Platform-as-a-Service (PaaS) allows companies to build, deploy, and monitor LLM-powered solutions. Applied across industries, use cases, and business processes, Botpress projects are always scalable, secure, and on-brand. With 500,000+ users and millions of bots deployed worldwide, Botpress is the platform of choice for companies and developers alike. Our high-level security and dedicated customer success service ensures companies are equipped to deploy enterprise-grade AI chatbots. Botpress has been deploying AI chatbots since 017. The company is headquartered is Quebec and raised its Series A funding led by Decibel in 0 1.

Details

Year Founded
2017
Website
botpress.com