Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Botpress

Show rating breakdown
4.5 out of 5 stars
438 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.5
Serving customers since
2017

Profile Name

Star Rating

315
115
7
0
1

Botpress Reviews

Review Filters
Profile Name
Star Rating
315
115
7
0
1
IA
Innocent A.
11/20/2025
Validated Reviewer
Review source: Organic

Effortless Automation, Needs Better Integration

|Botpress
I find the AI agent in Botpress to be particularly beneficial for managing customer support. It excels at answering FAQs efficiently, which helps in providing immediate responses to clients. This capability significantly satisfies our clients with the way their queries are handled. Additionally, the automatic response feature enhances my experience by providing prompt and relevant answers, ensuring a smooth interaction flow. I also appreciated how simple and direct the initial setup process was, making it easy to integrate Botpress into our existing systems. Overall, the ease of use and effectiveness of AI responses make Botpress a valuable tool for customer support operations.
Sumarie N.
SN
Sumarie N.
Author | Creative Content Creator | Top rated Freelance Writer
11/11/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review

BotPress is an advantageous tool!

|Botpress
The ability to create AI bots for several applications, such as customer service, recommendations, and marketing, which helps in responding to messages even when you are unavailable.
Lee B.
LB
Lee B.
10/31/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Solid Performer, Minor Setup Challenges

|Botpress
I find Botpress to be effective in providing my users with valuable answers to their questions, especially when they want to learn more about our products and services. The capability to set up a chatbot that can answer users' simple questions effectively and deliver accurate answers has been beneficial to my work. This feature of responding to user inquiries efficiently enhances user experience by offering them relevant information they might not easily find on the website. Additionally, I appreciate how AI support assisted me through the setup process, particularly when it came to configuring the knowledge base and chatbot workflow despite some initial challenges.

About

Contact

HQ Location:
Quebec, QC

Social

@getbotpress

What is Botpress?

Botpress is a fully extensible chatbot and AI agent platform for enterprises. Our all-in-one conversational AI Platform-as-a-Service (PaaS) allows companies to build, deploy, and monitor LLM-powered solutions. Applied across industries, use cases, and business processes, Botpress projects are always scalable, secure, and on-brand. With 500,000+ users and millions of bots deployed worldwide, Botpress is the platform of choice for companies and developers alike. Our high-level security and dedicated customer success service ensures companies are equipped to deploy enterprise-grade AI chatbots. Botpress has been deploying AI chatbots since 017. The company is headquartered is Quebec and raised its Series A funding led by Decibel in 0 1.

Details

Year Founded
2017