Bloomreach

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846 reviews
  • 1 profiles
  • 20 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2009
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Bloomreach Reviews

Review Filters
Profile Name
Star Rating
668
159
14
2
3
David C.
DC
David C.
Chief Technology OfficerSmall-Business (50 or fewer emp.)
09/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Excellent Product with Fantastic Customer Service

Excellent product and the customer service has always been fantastic
Ariana H.
AH
Ariana H.
CRM ManagerMid-Market (51-1000 emp.)
09/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Bloomreach’s Flexibility Makes Personalized Campaigns Easy at Scale

What I like most about Bloomreach is its flexibility. We can pull in customer data from different touchpoints, build sophisticated segments and calculations, and then activate personalized campaigns at scale. The platform gives us a lot of freedom to work with dynamic content and automated customer journeys, which helps us deliver relevant communication across multiple channels and tailor campaigns to our specific business needs.
Lynes H.
LH
Lynes H.
CRM ManagerMid-Market (51-1000 emp.)
09/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

One of the best tool on the market right now

Bloomreach excels in several areas. Its intuitive interface ensures ease of use, simplifying navigation for users. Implementation is a breeze thanks to its user-friendly setup process. Their customer support is top-notch, providing timely assistance whenever needed. With frequent updates and improvements, users can rely on Bloomreach regularly. The platform boasts a vast array of features, catering to diverse business needs. Integration is seamless, allowing for smooth collaboration with existing systems, enhancing overall efficiency.

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HQ Location:
Mountain View, CA

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The Intelligence Behind Personalization

Bloomreach is an AI platform for personalization. Its agentic platform, Loomi, unifies real-time customer and product data to help brands understand customer intent and deliver personalized experiences across email, web, mobile, messaging, search, and more. Bloomreach serves more than 1,400 global brands.

Details

Year Founded
2009
Ownership
Private