Bloomreach
842 reviews
- 1 profiles
- 20 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2009
Bloomreach Solutions
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Bloomreach Reviews
UL
Verified User in Leisure, Travel & Tourism
Versatile Tool with Robust Capabilities
I use Bloomreach to communicate with customers through targeted emails, push notifications, SMS, and WhatsApp. I also use it for reporting and targeting customers using event-based triggers. I like that it's user-friendly and has a wide range of capabilities. I can use it for multiple tasks daily, like making changes to the site, looking at customer behavior, and allocating vouchers.
AF
Verified User in Financial Services
Bloomreach is a flexible and powerful tool
The flexible way of creating segmentations and scenarios based on different customers journeys.
We can in an easy way streamline our daily campaigns towards our customers and keep track of their engagement.
Another great thing about Bloomreach is that it's easy to integrate with other sources of information to work with different type os use cases.
AL
Verified User in Luxury Goods & Jewelry
User-Friendly CRM with Stellar Support, Needs Enhanced Reporting
I like how easy to use Bloomreach is, with its user-friendly interface. The tracking capabilities are very good, and I love how flexible and adjustable it is based on our needs. The customer support and the whole team are also amazing. The initial setup was easy and smooth.
About
The Intelligence Behind Personalization
Bloomreach personalizes the customer experience for brands around the world. Loomi AI, its agentic platform, understands every customer in context — then tailors their experience in real time. Connected to applications at every touchpoint, Loomi AI brings personalization to life across email, web, messaging, mobile apps, search, and more. From retail to financial services, hospitality to gaming, Bloomreach powers end-to-end experiences for 1,400+ global brands, including American Eagle, Sonepar, and Pandora.