Bento has all the features I was using with a different marketing automation tool but its a fraction of the cost. Support is fast. I use it weekly. It easily integrate with the other tools I use too.
After trying multiple email marketing tools, I have to say that Bento is the one I prefere.
First, because the deliverability of the emails is the best I've seen.
Second, because of the outstanding support, and continuous improvement of the product.
Third, because of the event based system that helps you know in a glance what is going on with your subscribers.