I like the customer service at AvidXchange, especially my Customer Service Manager, who is amazing at consistently answering my emails and questions, making sure that I am a happy customer.
I use AvidXchange primarily for accounts payable automation and invoicing processing. It has streamlined our entire AP workflow, from invoicing receipt and coding to approvals and payments. I appreciate the automated approval workflows and visibility it provides. The electronic invoice capture and integrated payments options also stand out because they reduce manual entry, minimize errors, and make the entire AP process much more efficient and controlled.