What I like best about ARI is how much it brings together in one platform. I can manage estimates, invoices and inventory, report completed services to CARFAX, offer online booking directly through my website, and even use an AI booking assistant to help customers schedule service. The AI booking assistant has honestly become one of my favorite features. Combined with responsive customer support and the amount of functionality included for the price, ARI gives me many of the tools I need to run and grow my business without having to piece together several different systems.

I love the ARI Client Portal (Auto Repair Software). It's really valuable because our clients can view their equipment history, future repairs, and also have the PDFs of their DOT certificates and inspection history. It also makes it easier for them to make payments. This is especially useful for our clients with large fleets, as it helps with the payments department and the equipment drivers. I also found the initial setup of ARI to be very intuitive and clear. I also want to acknowledge JASON, when I have a question he always answers immediately and resolves my doubts.

I’ve really enjoyed the automation and ease of ARI. The system gives my business an elevated experiences for my customers with online invoicing and client portals so they can track progress and repairs and also approve and pay all their repairs online with simple text and email links. It’s awesome!