I like a lot of things about ARI (Auto Repair Software). It's easy to use and allows for setting up multiple accounts with clearly defined roles, which is important because the owner and account manager need different access levels. I really appreciate the safety features and the online payments for customers. It's convenient to send invoices via email or text. The software includes a labor rate system with Mitchell, which is great. It's a system that I have nothing against and everything to like. Also, the service reminders, code review system, and discount system for customers are really useful. The ability to customize auto repair invoices and estimates, including adding our logo, is pretty cool. It even supports both mobile mechanics and businesses by offering clock-in and clock-out options for employees, which adds to its overall effectiveness as a time management system. Plus, the free trial was a nice feature to try out.

I use ARI to manage my small automotive repair shop, and it streamlines tasks very smoothly. The software helps with determining hourly and flat rates and prevents me from getting stuck in a loop during diagnostic work. I love its features that use A.I. for diagnosing and planning the next steps, saving me time that I'd otherwise spend digging through service manuals or technical service bulletins. The setup was very easy, which was a huge plus.

I like how customizable ARI (Auto Repair Software) is. The customer support team is fantastic and detail-oriented, which makes everything easy to set up and creates a seamless experience. I also appreciate the affordability of the software, and it's easy to use. It works well with parts tech and is very customizable, making it a very easy company to work with.