I really like ARI (Auto Repair Software) for its ability to manage the service history on any vehicle and the sorting options by VIN or customer. The job cards page is another favorite feature because it allows me to keep jobs organized in "Created," "In Progress," or "Completed" columns. This job cards feature is particularly useful for tracking everything me or my techs do, ensuring nothing is forgotten when waiting on parts or multitasking, which helps immensely with accurate billing.

I really like how ARI makes it easy to order parts, keep track of expenses, and write up work orders all in one place. It helps me be upfront and transparent with my customers, which is really important to me. The AI-generated labor times are pretty accurate and it also compares local shops' labor rates, which is helpful. Plus, they're consistently upgrading it, which keeps things improving. Overall, the customer service is great too; they respond promptly and provide really good support. Also, the price point is a big win for me and it has allowed me to recommend it to others in the industry.

I really like ARI (Auto Repair Software) because it's user-friendly and offers excellent customer support, which I haven't found in many other software. It's great to have all the reports and inventory tracking, especially since it's nice to use on mobile. I appreciate the ease of use, as well as having customer profiles and free informational guides for vehicles. It's also a nice touch that I can use it on both the computer and phone. Plus, the ability to scan VIN codes is really handy.