I use AppWork for property maintenance, and it really helps by keeping everyone informed and reducing the need for the office to call residents ahead of time. It also improves maintenance work order completion time. I love how it encourages the team with badges and monthly competitions, which makes everyone excited to complete their work and earn reviews and badges. The user-friendliness was a big factor in switching from Yardi to AppWork, and the initial setup was a breeze.

I like the ability to see the resident reply and hold my team accountable, which is key. I appreciate that if a work order was completed, it can be reopened, and if a resident stated the work wasn't done, maintenance can display proof through the portal. I also like the point system for positive recognition, which adds a nice touch. Additionally, entering my techs was very easy, which made the setup a breeze.

I use AppWork for our community to help service work orders, and I find it really helps solve the organizational issues we've had. I like how easy it is to use, and I think the whole system is great. The initial setup was super easy—I'd rate it a 10/10.