Adaptive is continuously updating and improving its services. There’s regularly new content that’s highly relevant to the current threat landscape, which makes it much more engaging for our users. I’ve noticed far higher user engagement than we saw with multiple other SAT suppliers. The ease of creating custom training content using the AI generation is particularly impressive. Being able to upload policies and other internal documents, then prompt for additional information, significantly reduces the time we’d otherwise spend writing from scratch. It’s also opened up opportunities to expand the use of the learning platform beyond IT and security. The support and onboarding experience has been fantastic. Adaptive made sure we were confident in how to get the most out of their tools before we launched anything. As a smaller organisation, it’s not uncommon to feel like an afterthought once you’ve signed up, but that hasn’t been the case with Adaptive. Support queries are answered promptly and with real detail, often resulting in a first-response fix.

I really love Adaptive Security’s UI and its seamless integration with Microsoft, Slack, and email. The reminders go out smoothly and automatically, so I don’t have to juggle apps or reach out to employees to check whether they’ve completed training. I also like the interactive security training, with real-world scenarios like a CEO-voiced phishing attempt, instead of just watching a video and answering one question. New hires and existing employees stay engaged and learn during the training, and their security measures improve as they take it. The setup was very easy, and we had a great support team from Adaptive.

Flexible training modules, great phishing campaign choices, and the ability to tailor them as necessary for our company.