The SMS phishing simulations are my favorite part. Most tools only do email, so being able to test the team over text is a big deal for us. The AI side is impressive too; the simulations feel realistic and tailored to our company instead of the same generic templates everyone has seen before. The UI is actually easy to navigate, unlike a lot of other security platforms I’ve used. Onboarding was simple and easy to follow, and I got so many integrations set up with our account it isn’t even funny. Everything runs smoothly; campaigns go out on time and the reporting loads fast, so I’m not sitting around waiting on it. For what we pay, it’s been worth it. We’re getting better training coverage with less time spent managing it, which saves my team hours every month.

The transition from our previous platform was seamless and represented a significant upgrade to our security awareness program. The modern, intuitive interface provides a better experience for both administrators and employees, making the platform easier to manage while delivering training in a more engaging and relevant way. One of the areas that stands out is Adaptive Security’s focus on emerging threats, particularly deepfake awareness and detection. As social engineering techniques continue to evolve beyond traditional phishing, having training that exposes employees to more sophisticated and realistic scenarios helps reinforce the importance of critically evaluating unusual or suspicious communications. The platform has also made our quarterly security awareness campaigns straightforward to build and manage. The variety of available scenarios gives us the flexibility to create more realistic simulations rather than repeatedly testing employees with the same types of phishing emails. This allows us to vary the techniques, messaging, and situations employees encounter and provide training that feels more representative of the threats they may face. Overall, Adaptive Security has helped us modernize our approach to security awareness. The combination of an improved user experience, relevant training content, realistic simulations, and emphasis on emerging threats provides a stronger foundation for continually improving security awareness across our organization.

Adaptive does an excellent job keeping their software up to date with new features and functionality while maintaining an intuitive, easy-to-use platform. When updates do roll out, they enhance the user experience without adding a steep learning curve or disrupting daily workflows.