I like the ease of use of Abnormal AI and how it provides alerts when it monitors and finds something unusual in our environment. I also appreciate that it is not information intensive; we only need to provide minimal information initially, and it quickly learns and adapts to our environment. The initial setup was almost too easy, and I was pleased that nothing went wrong during the process.

I like that I am protected by Abnormal and the Graymail addon has boosted the productivity of the office.

Working in the SOC, dealing with the daily avalanche of user-reported suspicious emails used to be a massive time sink. Abnormal completely transformed this workflow. The AI Security Mailbox feature is incredible—it autonomously triages every user-reported email, categorizing them as malicious, spam, or safe. Instead of me manually extracting headers, firing up a Kali Linux VM to sandbox suspicious payloads, or running various penetration testing tools to validate a malicious link, the behavioral AI engine does the heavy lifting instantly. I also really appreciate the API-native deployment. We integrated it directly with our Microsoft 365 environment in minutes without having to mess with MX records or complex mail routing. Because it analyzes thousands of behavioral signals rather than just static threat signatures, it catches advanced Business Email Compromise (BEC) and vendor fraud that our legacy secure email gateway (SEG) consistently missed.