Products

Vocal-IA répond au téléphone de votre PME 24h/24, en Suisse romande. L'agent renseigne vos clients à partir de vos propres documents, prend les rendez-vous sans doubler un créneau, transmet les messages et transfère l'appel si besoin. Un agent vocal se juge sur ce qu'il entend, pas sur ce qu'il dit : votre vocabulaire métier est chargé avant le premier appel. 95 % des termes sont reconnus, contre 72 % avant.

Every conversation, answered and resolved. Sonora AI is an AI voice-agent platform that handles customer conversations end to end — it answers, calls, understands, resolves and acts, over phone, web and WhatsApp, 24/7. It picks up on the first ring, calls your customer lists with your script (reminders, confirmations, follow-ups, collections) and places calls on your behalf. On WhatsApp it answers chats and calls on your number, replies to voice notes with voice notes, and picks up a dropped cal

NovelVox CCIP is an integration and orchestration platform that securely connects contact centers with enterprise systems. It enables governed workflow execution, real-time data access, and AI-powered automation while maintaining compliance, security, and operational control.