It's been two months since this profile received a new review

Zippin Reviews & Product Details

At Zippin, we help retailers reimagine their shopper experience by removing the friction of in-store shopping. We eliminate the checkout to give shoppers their time back and help retailers run their stores more efficiently with less demand for labor resources. Zippin is NOT self-checkout. Shoppers simply enter the store by swiping or tapping a credit card, take what they want, and zip out. There’s no line, no kiosk, and no mobile app required. Zippin is consistently first to market with new checkout-free concepts such as Zippin Walk-Up, Zippin Lane, and Zippin Walk-Up Outdoor. We have the most flexible platform available, supporting multiple payment gateways, campus cards, mobile wallets, loyalty programs, and more. Our API framework lets retailers and partners extend our platform’s capabilities with unique experiences like self-serve draft beer. Zippin is the leading expert in automating physical spaces through AI and computer vision. Our checkout-free technology powers more stores in sports and entertainment than all other providers combined. Premier events such as the Super Bowl, FIFA World Cup, NBA and MLB All-Star Games, and Taylor Swift’s Eras Tour have taken place at Zippin-powered sports venues. We are regularly recognized for our contributions, nominated in 2023 by Sports Business Journal for Venue Operations Tech of the Year and Tech Executive of the Year, recognized as an IDC Innovator for Computer Vision Automated Checkout, and winning SBJ’s 2022 Best Innovation award. For more information visit zippin.ai

Seller

Zippin

Discussions

Zippin Community

Overview by

Bonnie Milam

Top-Rated Alternatives

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

Lohith Kumar C.

Senior Digital Marketing Executive

Small-Business (50 or fewer emp.)

6/15/2023

"Effortless Shopping Experience"

5/5

What do you like best about Zippin?

Time-saving checkout-free experience, reducing purchase time from 20 minutes to 20 seconds. AI-powered technology utilizing machine learning and sensors. Enhanced profitability for retailers through cost reduction.

Zippin's checkout-free shopping platform is built on advanced technologies like machine learning and sensor fusion. This technological foundation allows for scalability, enabling Zippin to potentially expand its solutions to various retail environments and store sizes. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

Potential job displacement for cashiers. Reliance on technology, which may result in technical glitches or system failures. Limited compatibility with certain products or store layouts. Privacy and security concerns associated with the collection of customer data. Accessibility issues for individuals who may require assistance or prefer a traditional checkout experience. Review collected by and hosted on G2.com.

What problems is Zippin solving and how is that benefiting you?

Zippin's technology aims to solve several problems in the retail industry, benefiting both customers and retailers:

Time-consuming checkout process: Zippin eliminates the need for traditional checkouts, reducing the time it takes to purchase items from 20 minutes to just 20 seconds. This convenience saves customers valuable time, making their shopping experience faster and more efficient.

Friction and inconvenience: By removing the need for scanning, barcode reading, and manual payment, Zippin creates a seamless and frictionless shopping experience. Customers can enter the store, grab the items they need, and leave without any hassle, enhancing convenience.

Labor costs and profitability: Zippin's checkout-free platform leverages AI and automation to reduce labor costs for retailers. By eliminating the need for cashiers and streamlining operations, retailers can potentially increase their profitability and allocate resources more effectively.

Scalability and adaptability: Zippin's technology is designed to be scalable and adaptable to various retail environments and store sizes. This flexibility allows retailers to integrate the solution into their existing infrastructure without significant modifications, making it easier to adopt and expand.

The benefits of Zippin's technology can result in a more efficient and enjoyable shopping experience for customers, while also potentially improving the profitability and operational efficiency of retailers. Review collected by and hosted on G2.com.

Rama M.

Technical Lead

Information Technology and Services

Small-Business (50 or fewer emp.)

8/3/2023

"Zippin cashier"

4.5/5

What do you like best about Zippin?

The cashier sector has a bright future because to Zippin, which promises to alter jobs in a way that increases output and lowers costs. It offers quick and flawless checkout processes by utilising cutting-edge technology. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

The focus on cashierless checkouts and AI-driven solutions at Zippin may result in time and labour savings, but it undermines the valued human connection that customers value. The personalised approach is removed when sensors and algorithms are extensively relied upon. Review collected by and hosted on G2.com.

Priyanka D.

Sales operation

E-Learning

Enterprise (> 1000 emp.)

7/27/2023

"Great climate for individuals who are enthusiastic about learning new things."

5/5

What do you like best about Zippin?

Can rapidly bounce on to working progressively projects.The tech is energizing to chip away/busy working a major proviso.Zippin's sans checkout innovation stage is quick to send, exceptionally precise, and will charm your clients. The fate of frictionless shopping is currently. Clients need a simpler shopping experience. Retailers need effective activities and more profound experiences. Zippin's foundation conveys both. Zippin is a forerunner in without checkout innovation. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

As of now i didn't find anything negative. Review collected by and hosted on G2.com.

Ravi R.

Mid-Market (51-1000 emp.)

8/7/2023

"Great Tool with Artificial Intelligence"

4.5/5

What do you like best about Zippin?

The best thing I literally like about it is its computer version which can automatically detect the things customer picked and put in their basket. Its great intelligence makes it more awesome then it works. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

Nothing is to dislike about it but yes, its intelligence can be improved more. Review collected by and hosted on G2.com.

What problems is Zippin solving and how is that benefiting you?

It provides the ai detection camera which automatically detects the customer item they picked which helps to reduce the checkout times . It helps in providing accurate and digital receipts to customers. Its intelligence usually helps to know about customer behavior for better customer interaction and provides us with complete insights about the customer. Review collected by and hosted on G2.com.

Dipanshu W.

Medical practitioner

Computer Games

Small-Business (50 or fewer emp.)

7/31/2023

"Zippin has helped a lot for preparing the best tech for my store."

5/5

What do you like best about Zippin?

It has helped me in my business for preparing the technology suitable for my store and for my in-store customers. I am grateful to this software for this help in my business. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

There is nothing that I don't like about this software, it is amazing. It has been making our business work efficient and effective in each and every aspect of it. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

6/19/2023

"Driving profits to its customers. Going brilliant!"

5/5

What do you like best about Zippin?

The most amazing thing I find about Zippin is that it facilitates a cashier less and convienent experience to to customers. It provides checkout free technology to the retailers. It helps the retail business by saving the costs of labours. It is hassle free for both the merchants as well as the customers. Very thoughtful. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

There's always something you can improve on. Things like customer's feedback's plays and important role to drive success. Learn from your failures and implement changes can keep you going for a longer term. All the very best. Review collected by and hosted on G2.com.

What problems is Zippin solving and how is that benefiting you?

Zippin is really solving a lot of hassle when it come to purchasing something. For retailers it is saving the costs of labour and for customers it is definitely increasing their satisfaction level. Zippin has really been thoughtful while putting up this really nice idea to switch from cashier to chasierless checkouts. It's precisious sencors, Al, quick and easy deployment in stores, etc. definitely is making it outshines by delivering the best services. Great stuff! Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

7/20/2023

"Helping people get fully AI based Shopping experience"

4.5/5

What do you like best about Zippin?

Zippin is trying to give a futuristic experience to its users by providing them the platform where they can experince checkout free shopping. with this step customers can save their time of standing long que for checkout and hence this is best things which I like about Zippin. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

Since setting up such a platform can be the biggest task for anyone who is thinking to install the AI based checkout and cashierless counters. As this may need a lot of critical thinking about the tagret audience. Review collected by and hosted on G2.com.

Tanya V.

Quality Assurance Intern

Mid-Market (51-1000 emp.)

6/19/2023

"AI platform technology zippin"

4.5/5

What do you like best about Zippin?

It provides an AI technology along with a computer visiion technology which provies an whole shopping platform which is checkout free and provides stores without cashiers Review collected by and hosted on G2.com.

What do you dislike about Zippin?

It's a Platform provies machines learning and has approaches a vision cognition technology to assess shopper behaviour which is basicaly what's best about this Review collected by and hosted on G2.com.

Sagar V.

Paid Search Manager

Small-Business (50 or fewer emp.)

6/15/2023

"a time saviour store that should reach in almost every country"

4.5/5

What do you like best about Zippin?

I personally liked the smoothness of handling the orders and checkout. I mean we don't have to wait in long queues any more Review collected by and hosted on G2.com.

What do you dislike about Zippin?

I think there should be more payments option for scanning Review collected by and hosted on G2.com.

Chirag P.

Sr. Data Resecher Executive

Small-Business (50 or fewer emp.)

6/20/2023

"Amazing tool for Smooth Checkout process!"

4.5/5

What do you like best about Zippin?

We don't have to wait in long queues because of this tool. It offers the smooth and hasle free checkout process. Review collected by and hosted on G2.com.

What do you dislike about Zippin?

It should offer more payment integration so that we can get more options. Review collected by and hosted on G2.com.