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Zilliz

By ZILLIZ

4.7 out of 5 stars

How would you rate your experience with Zilliz?

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Zilliz Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Zilliz, featuring a user-friendly dashboard and accessible API for beginners. (8 mentions)
Users appreciate the dependable and easy-to-use dashboard of Zilliz for efficient database management and monitoring. (5 mentions)
Users appreciate the easy-to-use dashboards of Zilliz, facilitating effortless data management and integration within companies. (3 mentions)
Users appreciate the easy integrations of Zilliz, enhancing data management with efficient tools and support. (3 mentions)
Users appreciate the comprehensive documentation of Zilliz, which enhances user experience and support effectively. (2 mentions)
Users appreciate the easy integrations of Zilliz, enhancing efficiency and simplifying data management within their companies. (1 mentions)
Users find the implementation ease of Zilliz outstanding, with straightforward setup and helpful documentation enhancing their experience. (1 mentions)
Users note the dependencies and limitations such as absence of scalar field sorting and highlighting in searches. (2 mentions)
Users note the missing features in Zilliz, particularly in full-text search limitations such as sorting and highlighting. (2 mentions)
Users find the monthly cost too high for small projects compared to affordable alternatives like Hetzner. (1 mentions)
Users find the costs prohibitively expensive, preferring cheaper alternatives like hosting on Hetzner for small projects. (1 mentions)
Users struggle with import issues due to the lack of file name visibility for chunk uploads, complicating data management. (1 mentions)
Users find the steep learning curve challenging, especially for those unfamiliar with IT solutions. (1 mentions)
Users find the mobile usability tricky, which complicates their overall experience with Zilliz. (1 mentions)
Users experience occasional performance issues with Zilliz, including delays and unresponsiveness during use. (1 mentions)
Users express dissatisfaction with support for free users, indicating it could be significantly improved. (1 mentions)
Users note a significant learning curve for Zilliz, especially for those unfamiliar with cloud computing tools. (1 mentions)

Top Pros or Advantages of Zilliz

1. Ease of Use
Users appreciate the ease of use of Zilliz, featuring a user-friendly dashboard and accessible API for beginners.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Really easy to use software!"

What do you like about Zilliz?

what I like the most about Zilliz is that it offers an easy-to-use dashboard and API for database management and monitoring, also it offers training w

Shashank S.
SS

Shashank S.

Mid-Market (51-1000 emp.)

4.5/5

"Best software out there for begineers"

What do you like about Zilliz?

Zillz is hands down the best platform to create and query vector db for beginners. It provides in house solution to create multiple pipelines and the

2. Database Management
Users appreciate the dependable and easy-to-use dashboard of Zilliz for efficient database management and monitoring.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Really easy to use software!"

What do you like about Zilliz?

what I like the most about Zilliz is that it offers an easy-to-use dashboard and API for database management and monitoring, also it offers training w

Shashank S.
SS

Shashank S.

Mid-Market (51-1000 emp.)

4.5/5

"Best software out there for begineers"

What do you like about Zilliz?

Zillz is hands down the best platform to create and query vector db for beginners. It provides in house solution to create multiple pipelines and the

3. Dashboards
Users appreciate the easy-to-use dashboards of Zilliz, facilitating effortless data management and integration within companies.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Really easy to use software!"

What do you like about Zilliz?

what I like the most about Zilliz is that it offers an easy-to-use dashboard and API for database management and monitoring, also it offers training w

Mirko S.
MS

Mirko S.

Small-Business (50 or fewer emp.)

5.0/5

"Really Useful product"

What do you like about Zilliz?

I appreciate how dependable, scalable, and quick Zilliz cloud is. Big vector data sets are supported by it. Numerous platforms and frameworks, includi

4. Integrations
Users appreciate the easy integrations of Zilliz, enhancing data management with efficient tools and support.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Really easy to use software!"

What do you like about Zilliz?

what I like the most about Zilliz is that it offers an easy-to-use dashboard and API for database management and monitoring, also it offers training w

Akhil G.
AG

Akhil G.

Small-Business (50 or fewer emp.)

4.5/5

"A deep dive into high perfomance vector database"

What do you like about Zilliz?

It supports various deployment options,integration with machine learning frame works.

5. Documentation
Users appreciate the comprehensive documentation of Zilliz, which enhances user experience and support effectively.
See 2 mentions

See Related User Reviews

LJ

lu j.

Mid-Market (51-1000 emp.)

5.0/5

"milvus"

What do you like about Zilliz?

1. Easy to deploy, 2. Documentation is very nice, 3. Customer Support

a n.
AN

a n.

Small-Business (50 or fewer emp.)

5.0/5

"An Excellent Vector Database for Developers"

What do you like about Zilliz?

1. Pay-as-you-go model: This is extremely important for individual developers like me — it greatly reduces financial pressure. 2. Affordable pricing:

6. Easy Integrations
Users appreciate the easy integrations of Zilliz, enhancing efficiency and simplifying data management within their companies.
See 1 mentions

See Related User Reviews

Marko S.
MS

Marko S.

Small-Business (50 or fewer emp.)

5.0/5

"Really amazing features!"

What do you like about Zilliz?

I really like the fact it has helped me manage data really easily and it has provided me several tools in their dashboard that is really easy and effi

7. Implementation Ease
Users find the implementation ease of Zilliz outstanding, with straightforward setup and helpful documentation enhancing their experience.
See 1 mentions

See Related User Reviews

Sharaya S.
SS

Sharaya S.

Enterprise (> 1000 emp.)

5.0/5

"Intelligent data management platform!"

What do you like about Zilliz?

Zilliz is a special platform that facilitates my efficient development and management of data instances. when compared to other software, this one is

Top Cons or Disadvantages of Zilliz

1. Limitations
Users note the dependencies and limitations such as absence of scalar field sorting and highlighting in searches.
See 2 mentions

See Related User Reviews

MrBall J.
MJ

MrBall J.

Enterprise (> 1000 emp.)

5.0/5

"Powerful and Easy-to-Use Vector Database"

What do you dislike about Zilliz?

The only issue is that the standalone deployment has a few too many dependencies.

Kenneth .
K

Kenneth .

Small-Business (50 or fewer emp.)

5.0/5

"This Software Is Great!"

What do you dislike about Zilliz?

Two key limitations are the lack of support for sorting on scalar fields and the unavailability of highlighting in full-text searches.

2. Missing Features
Users note the missing features in Zilliz, particularly in full-text search limitations such as sorting and highlighting.
See 2 mentions

See Related User Reviews

Kenneth .
K

Kenneth .

Small-Business (50 or fewer emp.)

5.0/5

"This Software Is Great!"

What do you dislike about Zilliz?

Two key limitations are the lack of support for sorting on scalar fields and the unavailability of highlighting in full-text searches.

Jingjing F.
JF

Jingjing F.

Mid-Market (51-1000 emp.)

5.0/5

"Blazing Fast and User-Friendly, But Full-Text Search Needs Improvement"

What do you dislike about Zilliz?

The full-text search function is still not fully developed

3. Cost Concerns
Users find the monthly cost too high for small projects compared to affordable alternatives like Hetzner.
See 1 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

1.5/5

"Too overpriced for claude-context usage"

What do you dislike about Zilliz?

But it monthly cost for small project more then to buy mini-pc and host vector database there. Much cheaper (like 100x) to host on hetzner if needed.

4. Expensive
Users find the costs prohibitively expensive, preferring cheaper alternatives like hosting on Hetzner for small projects.
See 1 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

1.5/5

"Too overpriced for claude-context usage"

What do you dislike about Zilliz?

But it monthly cost for small project more then to buy mini-pc and host vector database there. Much cheaper (like 100x) to host on hetzner if needed.

5. Import Issues
Users struggle with import issues due to the lack of file name visibility for chunk uploads, complicating data management.
See 1 mentions

See Related User Reviews

a n.
AN

a n.

Small-Business (50 or fewer emp.)

5.0/5

"An Excellent Vector Database for Developers"

What do you dislike about Zilliz?

when uploading data, since the files are quite large, I need to manually upload multiple chunks. However, the upload management interface does not dis

6. Learning Curve
Users find the steep learning curve challenging, especially for those unfamiliar with IT solutions.
See 1 mentions

See Related User Reviews

Marko S.
MS

Marko S.

Small-Business (50 or fewer emp.)

5.0/5

"Really amazing features!"

What do you dislike about Zilliz?

It has a quite deep learning curve for administrators that are not used to this type of product, it could be a little difficult to use if you do not h

7. Not User-Friendly
Users find the mobile usability tricky, which complicates their overall experience with Zilliz.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Really easy to use software!"

What do you dislike about Zilliz?

I do not really like the fact it sometimes is tricky to use in mobile devices, other than that, I do not have any dislikes

8. Performance Issues
Users experience occasional performance issues with Zilliz, including delays and unresponsiveness during use.
See 1 mentions

See Related User Reviews

Sharaya S.
SS

Sharaya S.

Enterprise (> 1000 emp.)

5.0/5

"Intelligent data management platform!"

What do you dislike about Zilliz?

Sometimes it can be stuck at times and take a long time to work. It an only one negative feeling about Zilliz product.

9. Poor Customer Support
Users express dissatisfaction with support for free users, indicating it could be significantly improved.
See 1 mentions

See Related User Reviews

Teja P.
TP

Teja P.

Small-Business (50 or fewer emp.)

5.0/5

"I like Zilliz because of it is open-source"

What do you dislike about Zilliz?

I didn't like the support for free users in GitHub discussion

10. Required Expertise
Users note a significant learning curve for Zilliz, especially for those unfamiliar with cloud computing tools.
See 1 mentions

See Related User Reviews

Marko S.
MS

Marko S.

Small-Business (50 or fewer emp.)

5.0/5

"Really amazing features!"

What do you dislike about Zilliz?

It has a quite deep learning curve for administrators that are not used to this type of product, it could be a little difficult to use if you do not h

Zilliz Reviews (53)

Reviews

Zilliz Reviews (53)

4.7
53 reviews
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AC
NLP Engineer
Enterprise (> 1000 emp.)
"Efficient Zilliz for Entity Alignment, Disambiguation, and RAG Recall in Knowledge Graphs"
What do you like best about Zilliz?

I love how Zilliz excels at scalability and high-performance vector search, making it incredibly efficient for handling massive datasets in AI-driven tasks. In my experience, its hybrid retrieval capabilities—combining vector embeddings with knowledge graph integrations—stand out, especially for complex queries involving semantic understanding. It's easy to integrate with tools like LangChain and OpenAI embeddings, and the cloud-native features in Zilliz Cloud simplify management without sacrificing speed or accuracy. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

For self-hosted Milvus setups, the configuration might feel a bit involved compared to fully managed options, but Zilliz Cloud largely resolves that with its user-friendly UI and elastic scaling. Review collected by and hosted on G2.com.

a n.
AN
Independent Developer
Small-Business (50 or fewer emp.)
"An Excellent Vector Database for Developers"
What do you like best about Zilliz?

1. Pay-as-you-go model: This is extremely important for individual developers like me — it greatly reduces financial pressure.

2. Affordable pricing: Even with the pay-as-you-go model, Zilliz offers a very competitive and reasonable price.

3. Easy data import: I can directly convert millions of vector records into large JSON files and upload them to the database easily — with zero additional cost during the upload process.

4. User-friendly experience: The official documentation is comprehensive, and the AI assistant efficiently helps solve any issues I encounter.

5. Excellent performance: Querying millions of vectors is lightning-fast — typically within 100 milliseconds. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

when uploading data, since the files are quite large, I need to manually upload multiple chunks. However, the upload management interface does not display the file names of each chunk on the main screen, which makes it difficult to tell which part of the data I’m currently importing. Review collected by and hosted on G2.com.

伟 .
"Lightning-Fast Retrieval with Robust Support"
What do you like best about Zilliz?

I truly love using Zilliz for building our video retrieval tool as it has greatly enhanced our ability to convert each frame of a video into vectors and store them effectively in Zilliz Cloud. This functionality allows for accurate and efficient searches for corresponding images or videos, whether making searches from text to images or vice versa. The support from Zilliz is impeccable, with a very active community and extremely reliable database systems, which gives us a great deal of confidence. The most impressive aspect is the retrieval speed; it is exceptionally fast, allowing us to search through millions of vectors in just 200 milliseconds, which is critical for our operations. Additionally, the ability of Zilliz to handle a large capacity of data further boosts its value, making our data management and retrieval processes smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

I think the number of vector columns supported in a single collection is a bit low, it seems to be 4 or 8. We would like to be able to search across more dimensions. Review collected by and hosted on G2.com.

QX
"Effortless Vector Retrieval, Seamless Setup"
What do you like best about Zilliz?

I am truly impressed by Zilliz's ability to handle a vast amount of data efficiently. Its capacity to store hundreds of millions of vector data points is remarkable. I find the vector retrieval process to be incredibly fast, characterized by its low latency, which is vital for my image similarity retrieval and content moderation needs. The platform's support for high-concurrency requests is another feature I value, as it ensures smooth operation even when handling multiple requests simultaneously. Additionally, the fact that Zilliz supports more than ten vector index types and offers rich functionality is a considerable advantage, simplifying operation and maintenance for my team. This richness in features also makes using Zilliz cost-effective. The initial setup was straightforward, simple, and clear, making it easier for us to integrate it with general-purpose embedding models. These aspects collectively make Zilliz an invaluable tool for our data storage and retrieval endeavors. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

There is a need for more comprehensive learning materials for Zilliz. Review collected by and hosted on G2.com.

Hongliang L.
HL
Senior Technical Manager
Enterprise (> 1000 emp.)
"Why I Love Zilliz: Fast Queries, Flexible Indexes, and Easy Choices for My Business"
What do you like best about Zilliz?

Zilliz is the commercial version of Milvus, and it fits different business needs really well. First, it’s super fast when it comes to queries—super impressive. Then, for features, it supports both vector indexing and keyword indexing, so you’ve got way more flexible options there. And when picking the right type, it has capacity-focused, performance-focused, and tiered storage models. You can easily match what you need, whether that’s "fast response times" or "keeping costs down." Overall, it’s really practical and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

Currently, it does not support slow query-related features.

Audit logs only support the Coordinated Universal Time Zero (UTC+0) time zone and cannot be adapted to other local time zones. Review collected by and hosted on G2.com.

Harold Y.
HY
"Convenient Hybrid Retrieval with Room for Documentation Improvement"
What do you like best about Zilliz?

I really appreciate how Zilliz supports hybrid retrieval, combining both vector and keyword searches. This feature is incredibly beneficial as it provides me with more accurate, context-aware results and ensures that I do not miss important exact matches. It’s very convenient to use, making my workflow more efficient. Additionally, the initial setup was a breeze thanks to Docker Compose and the clear documentation which guided me quickly through getting started. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

I find that sometimes the documentation could be more detailed, especially for advanced configurations and performance tuning. They could include more real-world configuration examples, detailed parameter explanations, and best practices for optimizing performance with large-scale hybrid retrieval workloads. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Comprehensive, Scalable, and Backed by a Vibrant Community"
What do you like best about Zilliz?

As the cloud-native vector database platform, Zilliz has a large and active community, offers various solutions ranging from lightweight personal projects to million-concurrent production environments, and provides comprehensive open-source documentation where you can quickly look up details about development, deployment, and precautions. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

Due to the large community, there are many types and complex demands, which inevitably affect the development roadmap pace. Hope the team keeps up the good work. Review collected by and hosted on G2.com.

Issa M.
IM
Senior Machine Learning Engineer
Mid-Market (51-1000 emp.)
"Fast, Affordable, and Effortless to Use"
What do you like best about Zilliz?

This product is quick, affordable, straightforward, and gets the job done. It's user-friendly and can easily scale to meet growing needs. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

Modifying collection schemas involves a migration process, which can be quite complex and often takes a significant amount of time to manage. Review collected by and hosted on G2.com.

peng x.
PX
DEVOPS Engineer
Mid-Market (51-1000 emp.)
"Easy to Use and Best Performance for Beginners"
What do you like best about Zilliz?

The advantage of zillizCloud lies in its ease of use. You can easily get started by signing up for an account on the page and using the available SDK, making it suitable for beginners. ZillizCloud also offers excellent performance; compared to other databases I have used, its performance is currently the best. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

The only thing that might be less satisfying for me is the price, but they offer a suitable free quota. Not bad. Review collected by and hosted on G2.com.

MrBall J.
MJ
AI Application Developer
Enterprise (> 1000 emp.)
"Powerful and Easy-to-Use Vector Database"
What do you like best about Zilliz?

It’s very easy to use and delivers powerful performance. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

The only issue is that the standalone deployment has a few too many dependencies. Review collected by and hosted on G2.com.