--- title: Zilliz Reviews meta\_title: 'Zilliz Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Zilliz works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Database Software url: https://www.g2.com/categories/database-software ---

### Zilliz Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zilliz to be highly **user-friendly** , with intuitive platforms and excellent support for seamless integration. [(9 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=1712425&qs=pros-and-cons#reviews)

Users commend the **extremely fast, low-latency vector search** of Zilliz, enhancing efficiency at massive scales. [(8 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=1712539&qs=pros-and-cons#reviews)

Users highlight the **exceptionally fast retrieval speed** and flexible indexing features of Zilliz for efficient data management. [(6 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=1712475&qs=pros-and-cons#reviews)

Users highlight the **lightning-fast query performance** of Zilliz, making it highly efficient for processing large datasets. [(6 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324478&qs=pros-and-cons#reviews)

Users appreciate the **comprehensive open-source documentation** of Zilliz, facilitating efficient development and deployment. [(5 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324492&qs=pros-and-cons#reviews)

Users find the **pricing expensive** , particularly for smaller projects, making it less accessible for individual developers. [(4 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324366&qs=pros-and-cons#reviews)

Users find the **limited vector column support** and lacking features affect their overall experience with Zilliz. [(3 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324466&qs=pros-and-cons#reviews)

Users feel that the **insufficient documentation** hinders understanding of advanced configurations and performance optimization for Zilliz. [(2 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2368302&qs=pros-and-cons#reviews)

Users experience **missing features** in Zilliz, such as unsupported sorting on scalar fields and incomplete full-text search functionality. [(2 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324430&qs=pros-and-cons#reviews)

Users find the **monthly costs too high** for small projects compared to alternatives like hosting on Hetzner. [(1 mentions)](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324453&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Zilliz

##### 1. Ease of Use

Users find Zilliz to be highly **user-friendly** , with intuitive platforms and excellent support for seamless integration.
[
See 9 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=1712425&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Issa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Issa M.")
IM

Issa M.

Mid-Market (51-1000 emp.)

5.0/5

"Fast, Affordable, and Effortless to Use"

What do you like about Zilliz?

This product is quick, affordable, straightforward, and gets the job done. It's user-friendly and can easily scale to meet growing needs.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Capable Vector Database"

What do you like about Zilliz?

Extremely fast, low-latency vector search, even at a massive scale. The cloud platform is intuitive, and the SDKs (like PyMilvus) are straightforward

##### 2. Speed

Users commend the **extremely fast, low-latency vector search** of Zilliz, enhancing efficiency at massive scales.
[
See 8 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=1712539&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Issa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Issa M.")
IM

Issa M.

Mid-Market (51-1000 emp.)

5.0/5

"Fast, Affordable, and Effortless to Use"

What do you like about Zilliz?

This product is quick, affordable, straightforward, and gets the job done. It's user-friendly and can easily scale to meet growing needs.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Capable Vector Database"

What do you like about Zilliz?

Extremely fast, low-latency vector search, even at a massive scale. The cloud platform is intuitive, and the SDKs (like PyMilvus) are straightforward

##### 3. Features

Users highlight the **exceptionally fast retrieval speed** and flexible indexing features of Zilliz for efficient data management.
[
See 6 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=1712475&qs=pros-and-cons#reviews)

See Related User Reviews

 ![伟 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "伟 .")
伟

伟 .

5.0/5

"Lightning-Fast Retrieval with Robust Support"

What do you like about Zilliz?

I truly love using Zilliz for building our video retrieval tool as it has greatly enhanced our ability to convert each frame of a video into vectors a

 ![Harold Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harold Y.")
HY

Harold Y.

4.5/5

"Convenient Hybrid Retrieval with Room for Documentation Improvement"

What do you like about Zilliz?

I really appreciate how Zilliz supports hybrid retrieval, combining both vector and keyword searches. This feature is incredibly beneficial as it prov

##### 4. Performance

Users highlight the **lightning-fast query performance** of Zilliz, making it highly efficient for processing large datasets.
[
See 6 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324478&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bo W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bo W.")
BW

Bo W.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Performance and Robust Features for Large Datasets"

What do you like about Zilliz?

Excellent performance, Automatic updates,Comprehensive functionality,Supports extremely large datasets

AC

andrew c.

Enterprise (\> 1000 emp.)

5.0/5

"Efficient Zilliz for Entity Alignment, Disambiguation, and RAG Recall in Knowledge Graphs"

What do you like about Zilliz?

I love how Zilliz excels at scalability and high-performance vector search, making it incredibly efficient for handling massive datasets in AI-driven

##### 5. Documentation

Users appreciate the **comprehensive open-source documentation** of Zilliz, facilitating efficient development and deployment.
[
See 5 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324492&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mihai B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mihai B.")
MB

Mihai B.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Support and Scalability for Vector Similarity Search"

What do you like about Zilliz?

Profesional technical support, great documentation and the most scalable and reliable solution for vector similarity search

 ![Harold Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harold Y.")
HY

Harold Y.

4.5/5

"Convenient Hybrid Retrieval with Room for Documentation Improvement"

What do you like about Zilliz?

I really appreciate how Zilliz supports hybrid retrieval, combining both vector and keyword searches. This feature is incredibly beneficial as it prov

### 5 Cons or Disadvantages of Zilliz

##### 1. Expensive

Users find the **pricing expensive** , particularly for smaller projects, making it less accessible for individual developers.
[
See 4 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324366&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Stable Performance and Excellent Support from Zilliz"

What do you dislike about Zilliz?

The cost can be somewhat high when we stored like 1 billion vectors.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Capable Vector Database"

What do you dislike about Zilliz?

The pricing for the cloud service can be a bit high for smaller projects or individual developers.

##### 2. Limitations

Users find the **limited vector column support** and lacking features affect their overall experience with Zilliz.
[
See 3 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324466&qs=pros-and-cons#reviews)

See Related User Reviews

 ![伟 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "伟 .")
伟

伟 .

5.0/5

"Lightning-Fast Retrieval with Robust Support"

What do you dislike about Zilliz?

I think the number of vector columns supported in a single collection is a bit low, it seems to be 4 or 8. We would like to be able to search across m

 ![Kenneth .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth .")
K

Kenneth .

Small-Business (50 or fewer emp.)

5.0/5

"This Software Is Great!"

What do you dislike about Zilliz?

Two key limitations are the lack of support for sorting on scalar fields and the unavailability of highlighting in full-text searches.

##### 3. Insufficient Documentation

Users feel that the **insufficient documentation** hinders understanding of advanced configurations and performance optimization for Zilliz.
[
See 2 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2368302&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Harold Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harold Y.")
HY

Harold Y.

4.5/5

"Convenient Hybrid Retrieval with Room for Documentation Improvement"

What do you dislike about Zilliz?

I find that sometimes the documentation could be more detailed, especially for advanced configurations and performance tuning. They could include more

QX

qiu x.

5.0/5

"Effortless Vector Retrieval, Seamless Setup"

What do you dislike about Zilliz?

There is a need for more comprehensive learning materials for Zilliz.

##### 4. Missing Features

Users experience **missing features** in Zilliz, such as unsupported sorting on scalar fields and incomplete full-text search functionality.
[
See 2 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324430&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kenneth .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth .")
K

Kenneth .

Small-Business (50 or fewer emp.)

5.0/5

"This Software Is Great!"

What do you dislike about Zilliz?

Two key limitations are the lack of support for sorting on scalar fields and the unavailability of highlighting in full-text searches.

 ![Jingjing F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jingjing F.")
JF

Jingjing F.

Mid-Market (51-1000 emp.)

5.0/5

"Blazing Fast and User-Friendly, But Full-Text Search Needs Improvement"

What do you dislike about Zilliz?

The full-text search function is still not fully developed

##### 5. Cost Concerns

Users find the **monthly costs too high** for small projects compared to alternatives like hosting on Hetzner.
[
See 1 mentions
](https://www.g2.com/products/zilliz/reviews?filters%5Bsentiment_snippet%5D=2324453&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

1.5/5

"Too overpriced for claude-context usage"

What do you dislike about Zilliz?

But it monthly cost for small project more then to buy mini-pc and host vector database there. Much cheaper (like 100x) to host on hetzner if needed.

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AC

andrew c.

NLP Engineer

Enterprise (\> 1000 emp.)

11/5/2025

"Efficient Zilliz for Entity Alignment, Disambiguation, and RAG Recall in Knowledge Graphs"

5/5

What do you like best about Zilliz?

I love how Zilliz excels at scalability and high-performance vector search, making it incredibly efficient for handling massive datasets in AI-driven tasks. In my experience, its hybrid retrieval capabilities—combining vector embeddings with knowledge graph integrations—stand out, especially for complex queries involving semantic understanding. It's easy to integrate with tools like LangChain and OpenAI embeddings, and the cloud-native features in Zilliz Cloud simplify management without sacrificing speed or accuracy. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

For self-hosted Milvus setups, the configuration might feel a bit involved compared to fully managed options, but Zilliz Cloud largely resolves that with its user-friendly UI and elastic scaling. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

Zilliz is tackling challenges in entity alignment and disambiguation within my knowledge graph project by leveraging vector embeddings and graph-based retrieval to link and resolve entities across diverse datasets, reducing ambiguities (like distinguishing similar terms in different contexts) and enabling precise multi-hop reasoning. This has streamlined entity matching, cutting down on manual corrections and improving overall graph accuracy. In the recall step of my RAG pipeline, it enhances retrieval of relevant documents through hybrid searches (vector similarity plus relational structures), minimizing hallucinations in LLM outputs and providing more complete, contextually rich responses. Overall, it's saved me significant time on data processing, boosted the reliability of my AI applications, and allowed for handling larger-scale data without performance drops—ultimately making my projects more efficient and effective. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![a n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "a n.")
AN

a n.

Independent Developer

Small-Business (50 or fewer emp.)

10/31/2025

"An Excellent Vector Database for Developers"

5/5

What do you like best about Zilliz?

1. Pay-as-you-go model: This is extremely important for individual developers like me — it greatly reduces financial pressure.

2. Affordable pricing: Even with the pay-as-you-go model, Zilliz offers a very competitive and reasonable price.

3. Easy data import: I can directly convert millions of vector records into large JSON files and upload them to the database easily — with zero additional cost during the upload process.

4. User-friendly experience: The official documentation is comprehensive, and the AI assistant efficiently helps solve any issues I encounter.

5. Excellent performance: Querying millions of vectors is lightning-fast — typically within 100 milliseconds. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

when uploading data, since the files are quite large, I need to manually upload multiple chunks. However, the upload management interface does not display the file names of each chunk on the main screen, which makes it difficult to tell which part of the data I’m currently importing. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

I didn’t have a suitable server to host a vector database myself, but Zilliz’s free credits and quick deployment capability helped me get my product online in no time. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![伟 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "伟 .")
伟

伟 .

11/5/2025

"Lightning-Fast Retrieval with Robust Support"

5/5

What do you like best about Zilliz?

I truly love using Zilliz for building our video retrieval tool as it has greatly enhanced our ability to convert each frame of a video into vectors and store them effectively in Zilliz Cloud. This functionality allows for accurate and efficient searches for corresponding images or videos, whether making searches from text to images or vice versa. The support from Zilliz is impeccable, with a very active community and extremely reliable database systems, which gives us a great deal of confidence. The most impressive aspect is the retrieval speed; it is exceptionally fast, allowing us to search through millions of vectors in just 200 milliseconds, which is critical for our operations. Additionally, the ability of Zilliz to handle a large capacity of data further boosts its value, making our data management and retrieval processes smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

I think the number of vector columns supported in a single collection is a bit low, it seems to be 4 or 8. We would like to be able to search across more dimensions. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

I use Zilliz to convert video frames into vectors stored in Zilliz Cloud, facilitating accurate image or video retrieval. The retrieval speed is extremely fast, processing millions of vectors in 200 milliseconds, and the capacity is very large. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

QX

qiu x.

11/5/2025

"Effortless Vector Retrieval, Seamless Setup"

5/5

What do you like best about Zilliz?

I am truly impressed by Zilliz's ability to handle a vast amount of data efficiently. Its capacity to store hundreds of millions of vector data points is remarkable. I find the vector retrieval process to be incredibly fast, characterized by its low latency, which is vital for my image similarity retrieval and content moderation needs. The platform's support for high-concurrency requests is another feature I value, as it ensures smooth operation even when handling multiple requests simultaneously. Additionally, the fact that Zilliz supports more than ten vector index types and offers rich functionality is a considerable advantage, simplifying operation and maintenance for my team. This richness in features also makes using Zilliz cost-effective. The initial setup was straightforward, simple, and clear, making it easier for us to integrate it with general-purpose embedding models. These aspects collectively make Zilliz an invaluable tool for our data storage and retrieval endeavors. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

There is a need for more comprehensive learning materials for Zilliz. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

I use Zilliz for efficient image similarity retrieval and content moderation, storing and retrieving vector data with low latency, supporting high concurrency, simplifying operations, and reducing costs. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Hongliang L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hongliang L.")
HL

Hongliang L.

Senior Technical Manager

Enterprise (\> 1000 emp.)

11/5/2025

"Why I Love Zilliz: Fast Queries, Flexible Indexes, and Easy Choices for My Business"

5/5

What do you like best about Zilliz?

Zilliz is the commercial version of Milvus, and it fits different business needs really well. First, it’s super fast when it comes to queries—super impressive. Then, for features, it supports both vector indexing and keyword indexing, so you’ve got way more flexible options there. And when picking the right type, it has capacity-focused, performance-focused, and tiered storage models. You can easily match what you need, whether that’s "fast response times" or "keeping costs down." Overall, it’s really practical and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

Currently, it does not support slow query-related features.

Audit logs only support the Coordinated Universal Time Zero (UTC+0) time zone and cannot be adapted to other local time zones. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

Zilliz addresses three main challenges in unstructured data processing: it enables vector search for question topics, supports Retrieval-Augmented Generation (RAG) for large language models, and provides vector search capabilities for images. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Harold Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harold Y.")
HY

Harold Y.

11/5/2025

"Convenient Hybrid Retrieval with Room for Documentation Improvement"

4.5/5

What do you like best about Zilliz?

I really appreciate how Zilliz supports hybrid retrieval, combining both vector and keyword searches. This feature is incredibly beneficial as it provides me with more accurate, context-aware results and ensures that I do not miss important exact matches. It’s very convenient to use, making my workflow more efficient. Additionally, the initial setup was a breeze thanks to Docker Compose and the clear documentation which guided me quickly through getting started. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

I find that sometimes the documentation could be more detailed, especially for advanced configurations and performance tuning. They could include more real-world configuration examples, detailed parameter explanations, and best practices for optimizing performance with large-scale hybrid retrieval workloads. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

I use Zilliz for RAG, enhancing search accuracy and document storage with similarity search and hybrid retrieval, combining vector and keyword search for context-aware results. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/4/2025

"Comprehensive, Scalable, and Backed by a Vibrant Community"

5/5

What do you like best about Zilliz?

As the cloud-native vector database platform, Zilliz has a large and active community, offers various solutions ranging from lightweight personal projects to million-concurrent production environments, and provides comprehensive open-source documentation where you can quickly look up details about development, deployment, and precautions. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

Due to the large community, there are many types and complex demands, which inevitably affect the development roadmap pace. Hope the team keeps up the good work. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

Zilliz solves the semantic limitations of traditional recall methods like BM25 (inverted index) in vector retrieval. Its early open-source version helped me quickly build a small-scale content vector retrieval service, enabling more accurate semantic understanding. Later, its distributed solution facilitated our smooth transition to larger-scale, high-concurrency application scenarios, ensuring efficient performance even as data volume and user requests grew. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Issa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Issa M.")
IM

Issa M.

Senior Machine Learning Engineer

Mid-Market (51-1000 emp.)

11/13/2025

"Fast, Affordable, and Effortless to Use"

5/5

What do you like best about Zilliz?

This product is quick, affordable, straightforward, and gets the job done. It's user-friendly and can easily scale to meet growing needs. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

Modifying collection schemas involves a migration process, which can be quite complex and often takes a significant amount of time to manage. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

Zilliz serves as the primary knowledge base for our AI agent. It drives the RAG functionality for a customer support and shopping assistant AI agent that currently assists millions of e-commerce shoppers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![peng x.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "peng x.")
PX

peng x.

DEVOPS Engineer

Mid-Market (51-1000 emp.)

10/31/2025

"Easy to Use and Best Performance for Beginners"

5/5

What do you like best about Zilliz?

The advantage of zillizCloud lies in its ease of use. You can easily get started by signing up for an account on the page and using the available SDK, making it suitable for beginners. ZillizCloud also offers excellent performance; compared to other databases I have used, its performance is currently the best. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

The only thing that might be less satisfying for me is the price, but they offer a suitable free quota. Not bad. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

This provides crucial support for similar email functionality in our current business, solving our issues with RT (Real-Time Response), and enabling Zilliz to handle backup, maintenance, and related capacity scaling. This realizes serverless functionality. Review collected by and hosted on G2.com.

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Validated ReviewerSource: OrganicAI Translated

 ![MrBall J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MrBall J.")
MJ

MrBall J.

AI Application Developer

Enterprise (\> 1000 emp.)

10/31/2025

"Powerful and Easy-to-Use Vector Database"

5/5

What do you like best about Zilliz?

It’s very easy to use and delivers powerful performance. Review collected by and hosted on G2.com.

What do you dislike about Zilliz?

The only issue is that the standalone deployment has a few too many dependencies. Review collected by and hosted on G2.com.

What problems is Zilliz solving and how is that benefiting you?

Zilliz makes vector data management much easier. It’s simple to use, delivers strong performance, and reduces our workload when building AI search features. The only challenge is that standalone deployment has quite a few dependencies. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Database Management Systems (DBMS)](https://www.g2.com/categories/database-management-systems-dbms)[Vector Database](https://www.g2.com/categories/vector-database)

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