# ZeroTouch.ai Reviews
**Vendor:** Zerotouch  
**Category:** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)
## About ZeroTouch.ai
ZeroTouch.ai is an AI and automation-powered Unified Endpoint Management (UEM) and security platform designed to streamline IT operations across diverse devices and operating systems. It offers a comprehensive solution that can function as a standalone platform or integrate seamlessly with existing Mobile Device Management (MDM) systems like Microsoft Intune, enhancing their capabilities and automating various aspects of endpoint management. Key Features and Functionality: - Comprehensive Device Support: Manages a wide range of devices, including Windows (Windows 10, 11, Server, Virtualization), Apple (macOS, iOS, iPadOS, tvOS, watchOS), and Google (Android & ChromeOS) platforms. - Extensive Application Library: Provides access to a vast library of approximately 15,000 pre-packaged third-party applications, facilitating efficient software deployment and management. - Enhanced Automation: Utilizes AI and machine learning to automate IT tasks, potentially reducing workload by up to 70%, as reported by ZeroTouch.ai customers. - Cost Efficiency: Offers significant savings on licensing expenses, with potential reductions of 50% to 75% when used as a companion to existing MDM solutions or as a full MDM replacement. - Self-Service Capabilities: Empowers end-users through intuitive self-service portals, minimizing reliance on IT support and enhancing productivity. - Real-Time Integration: Enhances Microsoft Intune with real-time features such as remote desktop and shell access, deployment of software, policies, drivers, and cloud printers, eliminating delays associated with traditional deployment methods. Primary Value and User Solutions: ZeroTouch.ai addresses the complexities of managing diverse endpoints by providing a unified, automated platform that simplifies device management, enhances security, and reduces operational costs. By integrating with existing MDM systems or serving as a standalone solution, it offers flexibility and scalability to meet the evolving needs of organizations. The platform's automation capabilities not only improve efficiency but also empower end-users, leading to a more productive and secure IT environment.






- [View ZeroTouch.ai pricing details and edition comparison](https://www.g2.com/products/zerotouch-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+09%3A01%3A16+-0500&secure%5Bsession_id%5D=e1895397-0c0a-4756-953c-7aa5c28a80b2&secure%5Btoken%5D=c0ab5c31730a4cbcfb7801d7d91ae0856af89d64e74948e443f61181798e1dc0&format=llm_user)

## ZeroTouch.ai Features
**Automation - AI IT Agents**
- Document Processing
- Feedback Collection

**Autonomy - AI IT Agents**
- Adaptive Responses
- Task Execution
- Independent Decision Making
- Problem Solving

**IT Ticket Management - AI IT Agents**
- Ticket Status Updates
- SLA Monitoring
- Ticket Categorization
- Ticket Assignment
- Automated Ticket Creation

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**IT Support Automation - AI IT Agents**
- Knowledge Base Utilization
- Workflow Automation
- Real-Time Troubleshooting
- User Self-Service Assistance
- Proactive Issue Detection