# Zengo Wallet Reviews
**Vendor:** ZenGo Wallet  
**Category:** [Cryptocurrency Wallets](https://www.g2.com/categories/cryptocurrency-wallets)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 213
## About Zengo Wallet
Zengo is the leading self-custodial cryptocurrency wallet solution designed to help users securely manage and store their digital assets without the vulnerabilities associated with traditional seed phrases. Since 2018, Zengo has quickly gained traction within the crypto community, boasting over 1.5 million customers. Its unique approach to security, utilizing Multi-Party Computation (MPC) technology, sets it apart from other wallets in the market, providing users with a high level of protection against hacking and phishing attempts. The target audience for Zengo includes both novice and experienced cryptocurrency users who prioritize security and ease of use. With its user-friendly mobile and desktop applications, Zengo caters to individuals looking to buy, sell, and store a wide variety of cryptocurrencies. The wallet supports dozens of blockchains and thousands of assets, including Bitcoin, Ethereum, TRON, Solana, Dogecoin, and BNB, as well as Layer 2 solutions: Polygon, Arbitrum One, Optimism, and Base. This extensive support allows users to diversify their portfolios while maintaining a secure environment for their transactions. One of Zengo&#39;s standout features is its commitment to security, as evidenced by its track record of ZERO wallets being hacked, drained, or phished. Regular security audits further bolster user confidence in the platform. Additionally, both Zengo mobile app and Zengo desktop have been ranked with top tier security by leading blockchain security firm, Certik. Zengo also offers a seamless purchasing experience, allowing users to buy crypto directly with various payment methods, including credit and debit cards, bank transfers, and popular payment platforms like Apple Pay and Google Pay. For users seeking even more features, Zengo Pro offers a premium subscription service that unlocks a suite of advanced security features and self-custody tools. Subscribers gain access to: - Multiple wallets - BTC vaults - 50% discount on purchase fees - Legacy Transfer, the industry’s 1st self-custodial inheritance-like system - Asset Theft Protection, locked to your liveness biometrics - Advanced Web3 Firewall - Priority 24/7 support And many more benefits and perks!



## Zengo Wallet Pros & Cons
**What users like:**

- Users value the **top-notch security** of Zengo Wallet, ensuring their cryptocurrency remains safe and accessible. (1 reviews)
- Users value the **advanced security measures** of Zengo Wallet, ensuring their cryptocurrency remains safe and accessible. (1 reviews)

## Zengo Wallet Reviews
  ### 1. Easy to use and excellent customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meg P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Zengo Wallet?**

The app is very user friendly and easy to navigate. A new wallet address is generated for each deposit which increases the security of the wallet which is not something that many other Crypto wallets do. Also, when I've had questions or concerns, the customer service representatives I've spoken with were friendly, helpful, and quick.

**What do you dislike about Zengo Wallet?**

I would like if ZenGo provided me with a debit card that I could use making my account more accessible. I also think it would be great if a larger variety of Cryptocurrencies were supported but that's not a huge deal to me at this point.

**What problems is Zengo Wallet solving and how is that benefiting you?**

The biggest reason I began utilizing ZenGo was for the extra level of security provided by generating a new wallet address for each transaction. There are only a handful of Crypto wallets to do this; ZenGo being one.

  ### 2. A fluid and fun experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wilson M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2023

**What do you like best about Zengo Wallet?**

The clean UI and it's fluidity.
It's very easy to use the ZenGo Wallet, even if you're not the most experienced crypto user.
It also feels very safe to use and it's very cheap comparing to others.

**What do you dislike about Zengo Wallet?**

Wen dark mode? Ahah
They could also have Portuguese language, since there is a huge comunity that speaks that and don't really understand English or French.

**What problems is Zengo Wallet solving and how is that benefiting you?**

The main problem for every crypto lover is undoubtedly the fees. When you're trying to make as much as possible, it's really important that you have a partner that doesn't charges you a ridiculous amount of money (fees).
Also, ZenGo is extremely fast as an OnRamp, so it suits me very well :)

  ### 3. The best and easiest to use wallet I have tried (and I have used a lot of them....)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Zengo Wallet?**

The simplicity of it and its security. No hassle and full security. It's very easy to create an account and start running with it. 
I use it anytime something crypto related comes up. 
The support team is always helpful and the FAQ is good enough to help you navigate the main issues.

**What do you dislike about Zengo Wallet?**

I feel that some obvious assets are missing from the list of supported assets and I don't understand why. XRP and HBAR being an example. It's the only reason for which I keep assets in other places...
I also feel that under each asset, wheter cryptocurrency or NFT, there should be the history of transactions for said asset. I should not need to go into the history tab to find a specific transaction under a specific asset.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Simplicity and security. I feel safe and it's easy to use. Not many other things are needed with these types of products.

  ### 4. The application is easy to use and understandable even for those who are not from the field.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Meir R. | Graphic Illustrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Zengo Wallet?**

The application interface is intuitive and clear. You have to "try hard" not to understand how it works. Unlike other wallets I have on my phone, I found it to be very easy to use. The conversion process is smooth and fast, and it also has impressive stability. I tend to use this application because of its unique encryption method, and therefore I also recommend it to family members.

**What do you dislike about Zengo Wallet?**

Recently, the app underwent a design change. In my opinion, the previous design was cleaner and easier to navigate, now it feels a bit heavier to me. Regarding fees, the fee is displayed before the transfer and is calculated from the wallet balance. If you don't have enough balance to cover the fee, the transaction will not be approved. I think it would be a good idea to add an option for the fee to be deducted from the transaction amount.

Working with NFTs was not stable, and when I tried to connect the wallet to sales platforms, I often encountered error messages or the wallet not being recognized by third parties.

Overall, it's a good app, significantly better than other available wallets.

**What problems is Zengo Wallet solving and how is that benefiting you?**

I use it frequently for money transfers or conversions in a short time. The significant advantage of the application is the ability to open a wallet without saving the encryption password, which saves me a lot of time when opening the account.

  ### 5. Zango, one of the best Crypto Wallets around

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jordan M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2023

**What do you like best about Zengo Wallet?**

What I like best about Zengo is the simplicity of the recovery process if you need it on a new device. It makes a face map of you when you originally start a wallet and when it needs to be recovered it just scans your face and can recover your wallet from there. Also it is super easy to send and receive any of the many cryptocurrencys they support! Zango is by far my go to wallet for anything crypto related!

**What do you dislike about Zengo Wallet?**

If I'm being honest there is nothing that I actually dislike about Zengo Wallet, it excels in everything I look for in a crypto wallet plus it has tons of extras I never would have thought of asking for.

**What problems is Zengo Wallet solving and how is that benefiting you?**

The problem Zengo Wallet is solving is how easy it makes it too send and receive Cryptocurrency, and that is benefiting me by making it extremely simple to send and receive any crypto they support.

  ### 6. Powerful crypto wallet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chokri A. | Ambassador, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about Zengo Wallet?**

I like the biometric security feature, easy to use interface and the buy/sell crypto feature is very awesome. The ZenGo support is very helpful and the wallet is safe for daily crypto transfer and exchange.

* Review update: I still stand by my opinion on Zengo and they have even increased the security by integrating "ClearSign" the Web3 firewall & MPC instead of seed phrases, which at my opinion give Zengo a level of security unmatched by industry alternatives.

**What do you dislike about Zengo Wallet?**

It will be great to integrate more chains like polygon, avalanche, BSC or others blockchains

* Review update: already more blockchains added + NFT feature

**Recommendations to others considering Zengo Wallet:**

ZenGo is a powerful crypto wallet, it meet all crypto users requirements, ease of use with strong security and they providing helpful support, just be careful when using the biometric vérification feature (need some attention lhe same as the backup of mnemonic phrase in others wallets)

**What problems is Zengo Wallet solving and how is that benefiting you?**

Offering biometric security verification instead of passphrase seed is solving the most common problem with losing the mnemonic phrase (at least for me)

* Review update: I have installed & re-installed Zengo many times  (after changing my smartphone) and never had a problem with recovering my wallet or my funds, by utilizing the biometric feature back up.

**Official Response from Ari Gore:**

> Thanks for the review! 🙏 

  ### 7. Basic, but powerful.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Zengo Wallet?**

I have been using Zengo for over a year, and I'm a very happy customer.

What I like the most is that the wallet is self-custodial (=decentralized), but offers some features that centralised exchanges offer, like withdrawal of crypto to a bank account.
Zengo uses third party services for the withdrawals, but it's built into the app, so that you don't need to leave it when doing a withdrawal. In the past they only had one  (expensive) withdrawal option, but now you can choose between 4 different services. Some are cheaper than the other.

**What do you dislike about Zengo Wallet?**

Zengo recently introduced "pro plans" which are quite expensive and offee security features that should have been free to all users.
Security is fundamental when it comes to a crypto wallet. Hiding security features behind a paywall is an "interesting" business decision.

Overall I'm happy though. I can't wait for the app to keep growing.

**What problems is Zengo Wallet solving and how is that benefiting you?**

It allows me to receive bitcoin and transfer it to euros easily.

  ### 8. Solid app with great security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Zengo Wallet?**

Facial recovery for lost accounts make it easy to not have to worry about passwords. I've lost my private keys a cou0ple times for other wallets and it's why I was excited to give Zengo a try and have had zero issues over the last three years using it.

**What do you dislike about Zengo Wallet?**

Storing the security info in the cloud makes me concerned about deleting it by accident. But so far so good. I also don't like that they don't keep a separate gas wallet in case somoene sends us ERC-20 tokens and we don't have any ETH in our wallet.

**Recommendations to others considering Zengo Wallet:**

Always keep Ethereum in your wallet to move tokens around.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Storing crypto in a relatively worry free way. By keeping keys tied to our face scan and stored in the cloud, I don't have to worry about losing my keys and all the funds in my wallet. Most wallets make us write down out keys and store them somewhere safe. Most people jsut store them on their computer, defeating the purpose and they have been stolen by hackers. Zengo alleviates this.

  ### 9. New User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about Zengo Wallet?**

I was concerned about switching over from another provider especially being brand new to crypto. It has been an easy process to get to know and the c/s have been very prompt at addressing my questions. I am looking forward to familiarizing myself more as I learn from using my Zengo wallet everyday.

**What do you dislike about Zengo Wallet?**

I'm still learning about the fees associated with using the third party exchanges for transferring cash from and to my banking account.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Zengo has provided a secure and easy to use wallet for me to deposit my salary from an online work platform and has allowed me to complete transactions with other users, as well as to and from my Canadian banking institution.

  ### 10. So easy to buy crypto and NFT's.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jarine L. | Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Zengo Wallet?**

I was pleasantly surprised with how easy it was to choose and buy crypto. It can be daunting when you first start on your crypto journey, but their podcast has helped immensely. I will encourage anybody who would like to start buying crypto to start with Zengo!

**What do you dislike about Zengo Wallet?**

I would like to see more ways in which I can earn interest by lending out my crypto to other companies and grow my money faster.

**What problems is Zengo Wallet solving and how is that benefiting you?**

A recently added product from Zengo is Legacy Transfer. This allows for an easy transfer of your crypto wallet to an heir when you die.

  ### 11. My favorite crypto wallet!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley G. | Community Health Worker, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Zengo Wallet?**

I love that Zengo has a a large variety of crypto currencies to choose from. I also appreciate how easy it is to exchange and buy crypto on the platform. They give you a couple different options to choose from whenever buying crypto so you can choose what best suits you. Zengo is overall my favorite crypto currency wallet.

**What do you dislike about Zengo Wallet?**

The only thing I didn't like about Zengo, which it doesn't seem to be much of a problem now, is the first time or two that I purchased on the platform I had verification troubles.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Ease of exchanging crypto quickly.

  ### 12. Zengo performance in Cryptocurrency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Zengo Wallet?**

I found the app designed to be incredibly helpful and genuinely concerned about their customers. Unlike some other apps, their primary focus isn't just on making money. They took an extra step to advice me on the possible scams in this crypto world and protected me from an ongoing scam. They even adviced me on what I must do next. I really appreciate this since this action makes me feel secured than other platforms. In addition, the customer support team was always available to provide me clarification. Since the app was user-friendly the implementation and integration process was surprisingly easy, devoid of any complications. They have a lot of features and support a lot of crypto-currency making is suitable for international customer like me. With their low fees, I used their service frequently, especially with cryptocurrency prices constantly fluctuating this help me to sway currency and invest easily.

**What do you dislike about Zengo Wallet?**

I was disappointed to see the feature to set up alert for the cryptocurrency that I wanted to invest missing in the app. I believe this feature will be added soon.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Zengo wallet is very secured. I can store my cryptocurrency as long as I needed without worrying of any fraudulent activities. This help me to immediately trade my saved crypto without much difficulty.

  ### 13. zengo on the go

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rakesh R. | free lancer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2023

**What do you like best about Zengo Wallet?**

address are dynamic
online back up saved 
easy to recover
setup on android was easy
been using since 18 months
customer support used
multi currency usage
multi token integration

**What do you dislike about Zengo Wallet?**

private keys are difficylt to be saved as its not accessible
Transperancy is good
why you need versions to be given every year when your wallet is dynamically tested
would like to see integration of DAPPS ( multi token & multi platform swap)

**What problems is Zengo Wallet solving and how is that benefiting you?**

dynamic
transparent saving of the tokens & coins
email id login integration aidesthe self private keys validation
Dynamic integration of tokens

  ### 14. The most user friendly bitcoin wallet available.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean-Philippe M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Zengo Wallet?**

The MPC architecture makes this wallet a breeze to use without compromising on security. I think it is a perfect wallet to get started with crypto assets. I have setup several other wallets over the course of the last few years and this one is definitely the go to wallet for beginners or people that favors simplicity and security over anything.

**What do you dislike about Zengo Wallet?**

I wished it supported more cryptos. Some top tiers crypto projects are missing. I also wished it supported the Lightning network for bitcoin. Would also love to see less expensive fiat ramp up options for Canadians.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Zengo frees me from thinking about seed phrase backups and other security issues. I can quickly access all the basic functionalities of a crypto wallet with a face scan within seconds.

  ### 15. My Zengo Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gavin R. | Freelance Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Zengo Wallet?**

I never have issues with the app like I do with other crypto market apps. I like how the fees are super low and my transactions arrive quickly. Also its easy to track transactions.

**What do you dislike about Zengo Wallet?**

Zengo needs to add more and different types of crypto currency like Litecoin, Ethereum. Bitcoin can be very slow sometimes so being able to purchase other coins would be nice.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Zengo allows me to make easy Bitcoin transactions and never gives me issues. The low fees are great because it saves a lot of money in the long run.

  ### 16. The revolutianary Zengo Wallet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2023

**What do you like best about Zengo Wallet?**

I have dabbled with bitcoins for many years but only ever occasionally, until now.
In the past I had 3 re-occurring issues, the exchanges I brought from, the wallets I used and finally the support I received from any company or exchange I dealt with.
The Zengo software has wiped away all my previous problems. Now I can buy a huge range of virtual currencies from multiple exchanges all from my Zengo wallet, as well as spend it or transfer it straight back into my bank.
To say its head and shoulders above its peers is completely true, but for me its also way ahead of any traditional banks apps. I use this app every day even if it just to check how everythings going.
I genuinely cant recommend this enough.

**What do you dislike about Zengo Wallet?**

The only thing i get annoyed at now is the rare chance there is a hold up in a purchase of bitcoins.
However, I used to only buy bitcoins for specific purposes. Now I have the Zengo Wallet (which I trust completely) I tend to leave much more in it. Making the need for quick purchases of funds a very rare event.

**What problems is Zengo Wallet solving and how is that benefiting you?**

The essential problem the Zengo Wallet solves for me is intergration. It works like all the best apps on your phone. 
Essentially, the 'virtual wallet' has grown up.

  ### 17. Very fast, user friendly UI and a great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dylan D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Zengo Wallet?**

If you don't know anything about wallets u can still use ZenGo, everything is explained and is very easy to use. You can use a lot of coins on the ZenGo and can sell it to your bank really easy. The customer service is also really great and is always helpful.

**What do you dislike about Zengo Wallet?**

Sometimes the pending transaction won't show up so you have to refresh like 1-2 times.

**What problems is Zengo Wallet solving and how is that benefiting you?**

When I first started trading with crypto I didn't know how it works, ZenGo explains everything really good and was easy to use.

  ### 18. Zengo Wallet – Easy to use, easy to visualise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel D. | Account Executive – Inside Sales EMEA, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Zengo Wallet?**

I like how simple Zengo Wallet is to understand and add money. 

I appreciate its simple UX, its wide range of cryptocurrencies, its focus on security, and its focus on educating its community. 

I mainly focus on ETH and enjoy seeing it work in the background.

**What do you dislike about Zengo Wallet?**

Zengo wallet is intuitive and simple. One area I would like to see improvement in is the ability to sell Ethereum to local banks easily and quickly. They currently have this for BTC but the more they can expand this, the better.

**What problems is Zengo Wallet solving and how is that benefiting you?**

The Zengo Wallet is solving my requirement for a safe and minimal Cryptocurrency Wallet. I had very little knowledge when purchasing Crypto and wanted a simple and intuitive platform to use.

  ### 19. Great rates, fast service, support always available

**Rating:** 4.5/5.0 stars

**Reviewed by:** Celine N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Zengo Wallet?**

The exchange rate.. fair and fast.
It's super easy to use and link. Once ur bank or card is linked it's super easy next time.
Way better than others like Coinbase.

**What do you dislike about Zengo Wallet?**

Sometimes when it is slow it takes days.. I ask support and they tell me what I already know.  It's only happened a few times but even when I bumped it up to fastest.. idk if my transaction got lost or what but it took forever

**What problems is Zengo Wallet solving and how is that benefiting you?**

It's awesome that I don't have to worry about keys because I've lost access to other crypto before bc my phone was stolen or my phone went into bootloop.  Zengo is just good.  Just need my face.

  ### 20. My experience with Zengo Wallet

**Rating:** 4.5/5.0 stars

**Reviewed by:** giovanni . | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Zengo Wallet?**

My favourite quality is that I can log in using my facial recognition, without having to remember pass phrases or complicated passwords.  I can also see the value of my wallet at any time.

When I needed customer support, they were quick to respond and solve the problem.

**What do you dislike about Zengo Wallet?**

The only thing, but I'm not sure it's up to them, is that it used to be possible to staking cryptos and now this possibility is no longer there

**What problems is Zengo Wallet solving and how is that benefiting you?**

Keeps my cryptocurrencies safe

  ### 21. So thankful I found Zengo ❤️

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Zengo Wallet?**

Up until right before I found Zengo, the only "crypto" type wallet/app I really knew anything about was cash app. There are so many things I still don't understand about crypto, but with Zengo everything has been ao easy to figure out. And the fees for transfers and stuff are so much better here than cash app. I love what Zengo has done for me so far, and I'm hoping I'm able to keep leaning and keep experiencing great things from here. ❤️

**What do you dislike about Zengo Wallet?**

Everything is perfect! I haven't had any types of issues

**What problems is Zengo Wallet solving and how is that benefiting you?**

I'm able to hold all of my different types of crypto in the game place and I'm super happy about that.

  ### 22. The best crypto wallet ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Zengo Wallet?**

The best thing I like about zengo wallet is the fact that it's linked with moon pay and it makes it extremely easy to buy Bitcoin and receive it directly to your zengo wallet,

**What do you dislike about Zengo Wallet?**

There's nothing really I can dislike about zengo wallet as is the best security out of any other wallet provided from any other services. Only improvement that conveniently see is to improve the facial scanner, to be a bit more precise and accurate

**What problems is Zengo Wallet solving and how is that benefiting you?**

Then go to solve the problem of buying Bitcoin safely and security and making sure that it goes off to the right wallet their partnership with moon pay is the best partnership they possibly have.

  ### 23. Most reliable crypto Wallet i ever used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lorenzo L. | Staff Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Zengo Wallet?**

The upsides are :
- very easy to use
-free in the basic offer 
-great customer service
-a lot of different crypto available

**What do you dislike about Zengo Wallet?**

The only thing i didn't like about Zengo is that sometimes you need to refresh a lot of times before seeing the correct value of your portofoio in line with current prices. This happens oftern in periods of high congestion of the bitcoin network

**What problems is Zengo Wallet solving and how is that benefiting you?**

I needed an easy crypto wallet to manage safely my assets

  ### 24. The perfect crypto wallet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luli L. | Diseñadora UX/UI, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Zengo Wallet?**

I am a digital illustrator and Zengo is my wallet where I receive the pay for my services in different coins. I like it because is very easy to sell your crypto to a bank account.

**What do you dislike about Zengo Wallet?**

The worst part is the difficulty to swap some coins to another crypto, so sometimes you are limited to use only the best known of them. It would be awsome to have more options to swap all available cripto coins

**What problems is Zengo Wallet solving and how is that benefiting you?**

I have to contact once with an agent to understand how to sell my crypto to a bank account and the response was very quickly and  usefull, solving my problem in just ten minutes

  ### 25. A secure MPC wallet that is easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ariel E. | Growth Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Zengo Wallet?**

The MPC tech and the easy recovery. Also that I can put my partner to recover the funds in case I lose the ability to access it. That makes this wallet unique and I enjoy using it to store funds

**What do you dislike about Zengo Wallet?**

Although the wallet is full of capabilities I still cannot use it for daily use as the team has slowly incorporated the features I use in my routine, like swap on Polygon.

**What problems is Zengo Wallet solving and how is that benefiting you?**

The issue I face is feeling secure when transacting my funds when I'm on my phone, in my house or outside. Zengo is quick and has all the information I need to transact in my mobile.

  ### 26. I Love The ZenGo Wallet!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan H. | Local 30 Roofers Union, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Zengo Wallet?**

I love the ZenGo wallet because it's super user friendly and very safe.  It also is super easy to Wallet Connect to, and I love simplicity of the app and the way it shows your NFTs!

**What do you dislike about Zengo Wallet?**

The only thing that I didn't like was sometimes trying to connect to the wallet from another site it would sometimes freeze and not load properly and I just cleared my history and it works fine

**What problems is Zengo Wallet solving and how is that benefiting you?**

I really never have had issues with the ZenGo wallet besides sometimes trying to connect it would freeze and o would have to clear history and then it was fine!

  ### 27. Reliable, Trustworthy, Competent.

**Rating:** 3.5/5.0 stars

**Reviewed by:** De X. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2023

**What do you like best about Zengo Wallet?**

Use the app for more than 2 years now and am more than satisfied with the service. Transactions are simple and various payment methods are available for processing. Customer service or online help is accessible upon request in the app. The app is easy to use and has all the necessary features.

**What do you dislike about Zengo Wallet?**

No German translation in the app. Otherwise, I have no negative experiences with the service/provider.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Simple purchase and wallet function for all common cryptocurrencies.

  ### 28. Easy to use wallet!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maegan C. | Licensed Massage Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2023

**What do you like best about Zengo Wallet?**

I like the simple yet aesthetically pleasing layout. It is simple to navigate and makes the most sense compared to other wallets I've used. I appreciate the thought that went in to designing this wallet.

**What do you dislike about Zengo Wallet?**

I cannot say that there is anything I dislike about utilizing this wallet. It is my first wallet of choice and by far three one that makes the most sense when navigating.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Keeping up to date with the ever evolving world of cryptocurrency has proven to be a challenge. However, Zengo makes it easy to exchange crypto as well as to allow clients to pay using crypto.

  ### 29. Very great experience with Zengo been using them for over 5 years now without any problems

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Zengo Wallet?**

I like how I have not had any technical issues since I have been using them, Zengo uses the best security to ensure the best experience, they have really great customer service, Zengo is one of my favorite crypto apps I would be lost without them

**What do you dislike about Zengo Wallet?**

Nothing that I have experienced so far in over 5 years of being a customer of Zengo, I honestly can not recall any issues that I had with the app

**What problems is Zengo Wallet solving and how is that benefiting you?**

Zengo makes sure to send invites for any updates they are going through email and they invite their customers to use the latest web 3 technology

  ### 30. I love Zengo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Zengo Wallet?**

This thing is like, totally awesome! Zengo is all about being super cool, you know? It's got this amazing interface that's like, super fast and smooth. Seriously, it's like lightning! And guess what? It's got some seriously nice processing times too. Everything happens so fast, it's like magic! Oh, and have you seen how nice it looks? It's like a feast for your eyes, so pleasing! Zengo is definitely a winner, no doubt about it! Also not to mention great support

**What do you dislike about Zengo Wallet?**

One thing I dislike is the logo but everything else is perfect

**What problems is Zengo Wallet solving and how is that benefiting you?**

It's a lot faster then other wallets and it's super smooth

  ### 31. My experience using Zengo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Zengo Wallet?**

Zengo is a brilliant crypto wallet, one that I feel extremely comfortable about using. If I had to say one thing that I like the most, it would be ease of sending and receiving coins.

**What do you dislike about Zengo Wallet?**

I would say that the user interface could be a little bit better.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Zengo allows me to make transactions faster than I normally would between colleagues and clients.

  ### 32. Why Zengo Is My Favorite Crypto Wallet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lou K. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Zengo Wallet?**

It's simple to use and has the best recovery sytem of any wallet I've used (biometrics).  Zengo also has a uniqueinheritance-style feature that enables me to bequeth my digital assets  to my kids when I die

**What do you dislike about Zengo Wallet?**

Zengo is not ye itnegrated with many sites like metamask is

**What problems is Zengo Wallet solving and how is that benefiting you?**

I wanted to self custody my assets without having to worry about a seed phrase.

  ### 33. Best site to buy, sell or transfer cryptocurrency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Zengo Wallet?**

It's instant, you can pay via several methods and the fees are affordable.

**What do you dislike about Zengo Wallet?**

Nothing but we would be able to buy, sell or transfer more cryptocurrency, it would be even better.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Compared to Binance or Coinbase, there's no deep verifications made as long as you can confirm you account with your identify, you only do it once, and the transactions are instant, meaning you don't have to wait 20-30 minutes as others crypto site do, it's within 5 minutes  (most of the time less than that) and the fees are affordable depending on the payment method you'd like to chose.

  ### 34. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2023

**What do you like best about Zengo Wallet?**

The Thing that I like most about Is that it's convenient fast and easy to use there's no Cap and what I'm saying, you can download and see for yourself. I'm telling you if you don't have a zen to go well by the end of this year

**What do you dislike about Zengo Wallet?**

There's nothing that I could dislike about this wallet. I mean, it feels every one of those crypto walla needs

**What problems is Zengo Wallet solving and how is that benefiting you?**

They are solving the problem of certain websites not being able to receive the payments, but they are staying on top of it

  ### 35. Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Candace B. | Teaching Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Zengo Wallet?**

I liked that you didn't have to jump through a bunch of hoops to start a wallet. It is also easy purchasing crypto.

**What do you dislike about Zengo Wallet?**

I don't like the high minimums for exchanging crypto. Also, the transfer fees are a bit expensive.

**What problems is Zengo Wallet solving and how is that benefiting you?**

I wanted a crypto wallet and they solved that problem. It is my go to wallet and use it regularly

  ### 36. Amazing user experience and reliability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luca F. | Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Zengo Wallet?**

Design and UX. it's very easy to use and definitely better than any other SW wallet competitor. Reliability and security are also two other major advantages over the competition. I'd say security is #1 key killer feature.

**What do you dislike about Zengo Wallet?**

Wallet connect is not always reliable. It's not their fault though, I found similar issues with other wallets too. Probably a browser extension would be well accepted by customers.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Quick acces to multiple tokens, easily. It's definitely the best wallet app in its category. Sending and teceiving crypto is also very handy with a mobile app.

  ### 37. Good self custody wallet with easy recovery process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** roy k. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Zengo Wallet?**

User friendly interface, easy recovery procedure in the case you lost old gadget and entitlement that you can give to your family members if you are incapable of using the wallet.

**What do you dislike about Zengo Wallet?**

I've never spotted any difficulties when I'm using it.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Providing a room for saving bitcoin and other crypto for long term without fear of losing it.

  ### 38. Best anonymous Crypto wallet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Zengo Wallet?**

First of all, it keeps the most important part of holding cryptocurrency in a wallet which is the anonymity.  It does not collect personal information like when you are opening other platform accounts. If you are a private person and do not want to be tracked every move you do with your money online.

**What do you dislike about Zengo Wallet?**

Nothing so far. It has been quite long time I am using it. Then we had issues with user interface but all fixed. They have added so many new features in recent months. And they believe continuous improvement.

**What problems is Zengo Wallet solving and how is that benefiting you?**

We own the wallet, not like other platforms. It is secure and trustworthy. it provides the same feeling when you go to shopping with cash in your wallet but digital version of it.

  ### 39. Had a great experience for the past +2 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about Zengo Wallet?**

Almost 2 years ago I decided to switch to Zengo, mainly because of the security features and the fact that I don't need a seed phrase. A unique thing about Zengo is that any transaction needs approval with TouchID, in this way I'm always sure that my funds are secure and I'm the only one who can move funds

**What do you dislike about Zengo Wallet?**

In general I always had a great experience, the only downside I see is the limited support for non-ERC20 tokens

**What problems is Zengo Wallet solving and how is that benefiting you?**

The main problem that Zengo solved for me was the security of the funds, without having to use a multi-sign wallet

  ### 40. Safe and Smooth Transactions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Herman T. | Constable/Financial Investigator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Zengo Wallet?**

When I began using Zengo I was relatively new to  crypto. The Zengo platform and support staff made the teething process easy for me. What I love as well is the high level of security they offer.

**What do you dislike about Zengo Wallet?**

I can't really say anything about the downsides as I never really experienced any. Transactions have the lowest fees I've experienced and both receiving and sending are fast.

**What problems is Zengo Wallet solving and how is that benefiting you?**

I know the Zengo team is constantly working on improving their security, however, I've never encountered any issues in that regard.

  ### 41. It's an amazing app for beginners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Flake F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Zengo Wallet?**

The great design and the ease of use. Customer support is pretty quick and helpful and I usually use it a lot.

**What do you dislike about Zengo Wallet?**

Pretty much nothing except the fact that it's a bit expensive to buy crypto

**What problems is Zengo Wallet solving and how is that benefiting you?**

Saving me the hussle of going through a long process to create a wallet.

  ### 42. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony B. | Delivery Driver, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Zengo Wallet?**

I've had issues on a couple other platforms that has not been an issue with Zengo. Was very easy to setup and get going. Able to buy, store, and send, which is what I needed!

**What do you dislike about Zengo Wallet?**

The only thing I don't really care for is the

**What problems is Zengo Wallet solving and how is that benefiting you?**

Able to buy, store, swap, send multiple cryptocurrency.

  ### 43. Amazing wallet experience for new users and crypto experts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sebastien C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2023

**What do you like best about Zengo Wallet?**

- Absolutely crushing the onboarding experience
- Best MPC security in the wallet industry
- Super easy recovery for lost or stolen devices
- Easy encrypted backups on cloud
- Great user experience all around
- Easy to buy and sell crypto with credit card
- WalletConnect support means it works across Web3

**What do you dislike about Zengo Wallet?**

- Needs support for more networks (EVMs, Cosmos Chains, Solana)

**What problems is Zengo Wallet solving and how is that benefiting you?**

Onboarding new users to crypto with ZenGo is super easy. I've helped dozens of people buy they first Bitcoin with ZenGo

  ### 44. Best secured wallet in the world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolas V. | Salesforce Business Group Associate Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Zengo Wallet?**

Simple, secure, full of features with continuous improvement
At the edge of innovation
Reasonable fees
Customer support is smart and easily accesible

**What do you dislike about Zengo Wallet?**

Perfect to me so nothing. Just the proce of the pro version a bit high

**What problems is Zengo Wallet solving and how is that benefiting you?**

Secured wallet for my assets
Easy to transmit with legacy transfer

  ### 45. Really great crypto app

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rayen G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Zengo Wallet?**

I like having it as a personal wallet. It has a great design and is easy to use.

**What do you dislike about Zengo Wallet?**

The minimum buying amount is a bit too high.

**What problems is Zengo Wallet solving and how is that benefiting you?**

Easily accessible wallet. Compared to other apps and websites, zengo was the most comfortable for me

  ### 46. Convenient, safe and easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Feria W. | Database Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Zengo Wallet?**

I like how they keep updating their UI and program overall. One thing I can rely on Zengo is that they ensure that people's wallets are safe and that they have the sleekest looking app in the market.

**What do you dislike about Zengo Wallet?**

The wallet seems to respond slow compared to other wallets but my guess is that their security is above everyone else's

**What problems is Zengo Wallet solving and how is that benefiting you?**

They make it easy for me to purchase and sell cryptocurrency and is never slow to process my transactions

  ### 47. Clear interface and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andy B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Zengo Wallet?**

I've been using this app for over a year to transfer Bitcoin and it's easy to use and seem like the team has put the focus on safety and security as well. I'll keep using this Bitcoin wallet!

**What do you dislike about Zengo Wallet?**

Lots of information to go through but everything is explained and they have some clear documentation too. The help team is also very good and answered my question in an efficient and timely manner.

**What problems is Zengo Wallet solving and how is that benefiting you?**

No problems to be reported yet.

  ### 48. Most straightforward easy to use wallet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Zengo Wallet?**

Loggin in to my Zengo wallet is a simple process. Once in my wallet values are in the currency of my choice whereas with other wallets I'm constantly subject to my own converting. Security is consistent with this wallet versus getting thrown a curve ball which suddenly leaves you without access which is what happened to me and my original reason for switching to Zengo.

**What do you dislike about Zengo Wallet?**

There is little to dislike about Zengo these day

**What problems is Zengo Wallet solving and how is that benefiting you?**

Solid and customizable security

  ### 49. Zengo wallet is the easiest way for me to manage crypto.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Zengo Wallet?**

Zengo wallet is the easiest way for me to manage crypto. It was quick to get started and I have full faith that my wallet is secure. Honestly I think this is the most secure my account could be without resorting to Ledger.

**What do you dislike about Zengo Wallet?**

It took a while to get me identity verified and then when I tried to purchase crypto with a credit card it failed one time. Not sure though if that's the credit card or Zengo's fault.

**What problems is Zengo Wallet solving and how is that benefiting you?**

How to easily access and keep track of my crypto assets. They do what they say, all my crypto is safely in one place. It's great and I don't have to worry about it.

  ### 50. For a non custodial wallet it's good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kate R. | Job Cost Accountant , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2023

**What do you like best about Zengo Wallet?**

Ease in sending and purchasing crypto within app

**What do you dislike about Zengo Wallet?**

It's non custodial this meaning you do not have access to your private keys

**What problems is Zengo Wallet solving and how is that benefiting you?**

To helps me purchase crypto quickly and easily


## Zengo Wallet Discussions
  - [Debit Card and other crypto assets](https://www.g2.com/discussions/debit-card-and-other-crypto-assets) - 1 comment, 2 upvotes
  - [After uninstall/install ZenGo wallet how it&#39;s easy to recover my funds?](https://www.g2.com/discussions/after-uninstall-install-zengo-wallet-how-it-s-easy-to-recover-my-funds) - 2 comments, 2 upvotes
  - [Can you add Cardano/Baby Doge to Zengo?](https://www.g2.com/discussions/can-you-add-cardano-baby-doge-to-zengo) - 1 comment, 1 upvote
  - [How do I link my e-wallet?](https://www.g2.com/discussions/how-do-i-link-my-e-wallet) - 1 comment, 1 upvote

- [View Zengo Wallet pricing details and edition comparison](https://www.g2.com/products/zengo-wallet/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+08%3A03%3A00+-0500&secure%5Bsession_id%5D=4c6f42b7-1858-4aa7-85f6-58424b0d4d20&secure%5Btoken%5D=a9e06d439ebb0818b8f1d958501261d56470ac50d80a1e8ff12711337df3eeb6&format=llm_user)

## Zengo Wallet Features
**Administration**
- Multi-User Access
- Insurance
- Institutional Custody

**Functionality**
- Security and Privacy Policies
- Smart Contracts
- Fraud Detection

**Generative AI - Cryptocurrency Wallets**
- Enhanced Security
- Fraud Detection
- Customer Support

**Security**
- Compliance
- Policy Control
- Storage Security
- Verification

**Transactions**
- Currency Support
- Asset Sharing
- Fiat Support

**Transactions**
- Transaction Costs
- Atomic Swap
- Micro Payments
- Wholesale Payments
- Global Payments

## Top Zengo Wallet Alternatives
  - [Metamask](https://www.g2.com/products/metamask/reviews) - 4.4/5.0 (43 reviews)
  - [Binance](https://www.g2.com/products/binance/reviews) - 4.0/5.0 (193 reviews)
  - [Gate.io](https://www.g2.com/products/gate-io/reviews) - 4.4/5.0 (227 reviews)

