---
title: YUULI Reviews
meta_title: 'YUULI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how YUULI works for a business like yours.
date_modified: '2026-05-11'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# YUULI Reviews
**Vendor:** Yuuli  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)
## About YUULI
YUULI is an enterprise SaaS ITSM and project management platform built specifically for IT teams. It unifies incident management, project tracking, Gantt/Kanban views, resource allocation, compliance tracking, and asset management in a single platform — eliminating the need to switch between tools like Jira and ServiceNow. YUULI's AI-powered Incident-to-Project automation is the defining differentiator: with one click, an open incident is automatically converted into a structured remediation project, complete with suggested tasks and resource assignments. This closes the gap between help desk and project management that IT teams struggle with daily. Designed for IT Directors and PMOs in healthcare, government, and enterprise organizations, YUULI delivers enterprise-grade ITSM with the simplicity and speed that modern IT teams demand.






- [View YUULI pricing details and edition comparison](https://www.g2.com/products/yuuli/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-10+01%3A24%3A36+-0500&secure%5Bsession_id%5D=e5839c40-c8ad-4d5d-ae13-527f052f03fe&secure%5Btoken%5D=4550bb8cc97c6353889ec3ace6c8205a6b4fd18d122327c5253b5da585c1e732&format=llm_user)

## YUULI Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics
- IT Asset Management
- Knowledge Management
- Project Management
- Service Level Agreement (SLA) Management
- Task Management
- Service Request Management
- Release Management
- Configuration Management
- Ticket Management
- Workflow Management
- Problem Management
- Incident Management
- Contract/License Management
- Support Ticket Management
- Knowledge Base Management
- Capacity Management
- Availability Management
- Inventory Management

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow
- Customizable Reports

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation
- Real-Time Reporting

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Resource Allocation & Planning
- Multi-Language

**Additional Functionality**
- Prioritization
- Service History
- Client Portal
- Customizable Forms
- AI Copilot
- API
- Service Catalog
- Real-Time Notifications
- SSL Security
- Activity Dashboard
- Real-Time Monitoring
- Generative AI
- Surveys & Feedback
- Drag & Drop
- Self Service Portal
- Alerts/Notifications
- Automated Responses
- Customizable Branding
- Customizable Templates
- Support Ticket Tracking
- Automated Routing
- Macros/Templated Responses
- Collaboration Tools
- Multi-Channel Communication
- Reporting & Statistics
- Customizable Fields
- Activity Tracking
- Search
- Alerts/Escalation
- Access Controls/Permissions
- Dashboard Creation
- Remote Access & Monitoring
- Asset Tracking
- Chat/Messaging
- Approval Process Control
- Audit Trail

## Top YUULI Alternatives
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  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,090 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,989 reviews)