# YUULI Reviews
**Vendor:** Yuuli  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)
## About YUULI
YUULI is an enterprise SaaS ITSM and project management platform built specifically for IT teams. It unifies incident management, project tracking, Gantt/Kanban views, resource allocation, compliance tracking, and asset management in a single platform — eliminating the need to switch between tools like Jira and ServiceNow. YUULI's AI-powered Incident-to-Project automation is the defining differentiator: with one click, an open incident is automatically converted into a structured remediation project, complete with suggested tasks and resource assignments. This closes the gap between help desk and project management that IT teams struggle with daily. Designed for IT Directors and PMOs in healthcare, government, and enterprise organizations, YUULI delivers enterprise-grade ITSM with the simplicity and speed that modern IT teams demand.






- [View YUULI pricing details and edition comparison](https://www.g2.com/products/yuuli/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+12%3A52%3A13+-0500&secure%5Bsession_id%5D=125ec131-33b3-466b-bcfc-151e9c59f60b&secure%5Btoken%5D=c58c6c89fd6497c6e061a22fbef34396ac08be4cfc9b28201ef9d63cec71c045&format=llm_user)

## YUULI Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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