Last updated: Nov 04, 2026
The user interface is not only very easy to learn but also easy to teach to new employees, reducing employee mistakes and turnover. Review collected by and hosted on G2.com.
The tech support is sometimes very hit or miss. Review collected by and hosted on G2.com.
Spot has the features and configuration options to help make our drycleaning business efficient and profitable. Their industry expertise and willingness to listen to their customers translates into a product that we can really use. Review collected by and hosted on G2.com.
Because SPOTs product has been around for decades, modernizing the interface and background technology is a big undertaking and can take some time. But I will say they seem committed to transferring their best solutions to a new platform amd innovating solutions for modern business requirements. Review collected by and hosted on G2.com.
The interface is so easy to use. Once you know the basics, it's easy to navigate for more in depth steps. Also, training new staff members on Spot has been far easier than previous POS programs I have used/trained on. Review collected by and hosted on G2.com.
I would like to see the Customer Order History button available on more screens. Although, I do know that the new program, Connect, will have this option. Also, it would be great is there were more options to use 10 keys and shortcut commands. It was be fabulous if the Coupon/Reward button had a shortcut key. Review collected by and hosted on G2.com.
It's designed by actual operators. Support staff is amazing! Review collected by and hosted on G2.com.
No major downsides expect if internet goes down you are down. Review collected by and hosted on G2.com.
I have worked with the team at Xplor Spot for a couple of years now. They are extremely customer oriented. They are all about building a product that drives value for your business. Review collected by and hosted on G2.com.
Nothing that I can think of as of today. Review collected by and hosted on G2.com.
So many options to customize to suit our business and great support team. Review collected by and hosted on G2.com.
The support hours are after our plant begins in the morning. Review collected by and hosted on G2.com.
Quick and easy to operate while using the system. Review collected by and hosted on G2.com.
Everything was self explanatory no problems with explor Review collected by and hosted on G2.com.
The customer support we receive has always been terrific. Nicole is GREAT!! Review collected by and hosted on G2.com.
$25.00 processing fee for each of my 20+ locations. Review collected by and hosted on G2.com.
The ability to customize the software for specific business departments. Review collected by and hosted on G2.com.
Nothing. It's great and always getting better. Review collected by and hosted on G2.com.
The product, the people, and the service Review collected by and hosted on G2.com.
I have no complaints however when I hear them it's generally about slow support Review collected by and hosted on G2.com.
Pricing provided by Xplor Spot.
