--- title: Xebo.ai (formerly Survey2connect) Reviews meta_title: 'Xebo.ai (formerly Survey2connect) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Xebo.ai (formerly Survey2connect) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 30 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Xebo.ai (formerly Survey2connect) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$

User Insights

Average based on 30 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Xebo.ai (formerly Survey2connect) Reviews (30)

Reviews

Xebo.ai (formerly Survey2connect) Reviews (30)

4.7
30 reviews

What do users say?

Generated using AI from real user reviews
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Jackline M.
JM
Jackline M.
Merchant Acquisition Lead, Kenya
Small-Business (50 or fewer emp.)
"The right tool for any business."
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

Fantastic platform with helpful tools for any business. It helps the business to know what their customers love most about them, areas of improvement, and employee-customer services towards their clients. This in return helps businesses with RIO because of the customers' feedback. Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

I wish I could get a local customer experience representative in my country. Review collected by and hosted on G2.com.

Devojyoti C.
DC
Devojyoti C.
Project Coodinator
Mid-Market (51-1000 emp.)
"Best Comprehensive Tool"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

They provide us a wide range of templates for our survey which reduces manual work as well as time as we don't have to start from scratch. Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

Getting the spam mails and you may get blocked due to that and also the response rate as it is important when sent to a large audience. Review collected by and hosted on G2.com.

Abdul R.
AR
Abdul R.
Mid-Market (51-1000 emp.)
"Place where customers get satisfied"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

it helps in improving the relationship between the customers and the market it is very useful in the prediction part and also helps to give our best to the customer Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

there is nothing dislikes towards this platform it sometimes gets a bug which makes work very difficult when the deadline is on head rather everything is fine with it. Review collected by and hosted on G2.com.

IM
IMTIYAZ M.
Enterprise (> 1000 emp.)
"5 star service"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

Survey2Connect is the best in class research platform which provides feedback at multiple touchpoints, understand it in real-time, and deliver insights Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

Nothing as of now which I can suggest. All Good Review collected by and hosted on G2.com.

SM
Samiya m.
Enterprise (> 1000 emp.)
"Good survey platform"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

Use the innovative and customer-experience centric Survey2Connect platform to investigate your business challenges, analyze and explore viable solutions, and devise groundbreaking strategies. Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

There is nothing to dislike about Survey2Connect Review collected by and hosted on G2.com.

James R.
JR
James R.
Small-Business (50 or fewer emp.)
"One place to capture feedback and user experience"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

A place to understand specific user needs, feedback and expectations to improvise the current business module in an effective way Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

I do not prefer mentioning any kind of dislikes as the platform has it, any particular user has access to it is being benefitted and helpful Review collected by and hosted on G2.com.

Hemant S.
HS
Hemant S.
Founder
Information Services
Small-Business (50 or fewer emp.)
"Survey2Connect is the Best Platform for Surveys"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

Survey2Connect allows customizable surveys. There are many features to use in S2C but I like XEBO, personal CX assistant, the most. Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

Honestly I have no issue so far since deployment the tool has been working extremely well. Review collected by and hosted on G2.com.

MZ
Mohammed Z.
Mid-Market (51-1000 emp.)
"It was a great experience"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

It is a great solution, which covers all the aspects of polling and survey aspects, and using interactive interface, digitized methodologies and AI. Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

I couldn't find any negative aspects about survey2connect solution, it is amazing and it is the last generation of polling and survey solutions. Review collected by and hosted on G2.com.

KA
khalid a.
Mid-Market (51-1000 emp.)
"Great"
5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

Ticketing and logics it makes reporting easier Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

we still face some technical issue from time to time Review collected by and hosted on G2.com.

RG
Radha Mohan G.
Enterprise (> 1000 emp.)
"Gets the basics right"
4.5/5
What do you like best about Xebo.ai (formerly Survey2connect)?

They have the basics right i.e the minimum features required to create, send and analyse survey responses. Can improve the UI for the surveys Review collected by and hosted on G2.com.

What do you dislike about Xebo.ai (formerly Survey2connect)?

The UI is a bit outdated. Can be improved to give modern feel, especially for mobile view. Review collected by and hosted on G2.com.

Questions about Xebo.ai (formerly Survey2connect)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 3 years ago

What is Survey2Connect used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
Xebo.ai (formerly Survey2connect) Features
AI Text Generation
AI Text Summarization
Stakeholder Management
Multilanguage Support
Multiple Branding Support
Net Promoter Score (NPS)
Customer Satisfaction (CSAT) Score
Customer Effort Score (CES)