Wix Reviews (1,885)

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Wix Reviews (1,885)

View 4 Video Reviews
4.2
1,885 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive drag-and-drop editor of Wix, which allows even non-technical individuals to create professional websites quickly. Many appreciate the wide range of templates and built-in features that simplify website management. However, some users note that advanced customization options can be limited, which may restrict more complex projects.

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Deinilys T.
DT
Deinilys T.
Artist- artisan
Arts and Crafts
Small-Business (50 or fewer emp.)
"Creative way to have a beautiful website."
4.5/5
What do you like best about Wix?

What I like most about Wix is the balance it strikes between creative freedom and ease of use. The drag-and-drop editor is genuinely intuitive, so you don’t need to know a single line of code to create a professional, polished website. Whether I’m tweaking layouts, adding attractive visual elements, or setting up an online store, the whole process feels smooth and seamless. On top of that, there’s a wide selection of modern, well-designed templates that give you a strong starting point, no matter what industry you’re in. Review collected by and hosted on G2.com.

What do you dislike about Wix?

While the platform is incredible overall, if I had to point to one area for improvement, it would be the mobile app experience. The Wix app is great for managing my business on the go things like tracking analytics and responding to inquiries but it doesn’t provide the same creative freedom or deeper editing tools as the desktop version. I’d really like to make more advanced design tweaks directly from my phone; as it stands, for major layout changes and detailed customization, using a computer is still a must. Review collected by and hosted on G2.com.

Francisco V.
FV
Francisco V.
Gerente
Small-Business (50 or fewer emp.)
"Did Wix reach the peak of the mountain?"
4.5/5
What do you like best about Wix?

Wix values design above all, it seems Wix was built so that everyone can make their dreams of having the best website come true, integrating features that make the website complete, store, booking, hotels, restaurants, etc. Although performance remains the Achilles' heel due to its infrastructure and how Google measures it, but that's another story that maybe Wix will look at in the future, the price keeps rising even though almost nothing has changed in the last two years, the price has really punished users because before everything was included, now everything is charged separately, even the smallest features are charged separately and now Wix is indeed the most expensive on the market and it's not even the most complete in solving things that others have as standard, it has integrations with external apps that simply make everything even more expensive, customer support has declined significantly, incorporating AI has been the failure of support, there are no longer logical responses to simple problems, developers think that the customer or anyone is an expert in writing what they think or want and that is a fatal mistake. Review collected by and hosted on G2.com.

What do you dislike about Wix?

It is moving away from its all-inclusive promise and getting closer to an all-paid model, now nothing can be done without having to pay more, there are no competitive advantages compared to others, only the disadvantages that Wix over the years has not wanted to resolve, because it is clear that their programmers are not clients and only attend to interests and not to real solutions needed by real clients. Before, they listened to us through Facebook and it was great, they gathered us for hours of talks where you learned everything in a simple way, they asked us real questions with a real interest in solving problems. Now they only ask you to throw out a question that no one answers and that no one cares about in an app that no one is motivated to use. Before, they supported you in everything, now it's "ask the AI" and that doesn't work. The cost and lack of humanization are the things that are killing Wix. Review collected by and hosted on G2.com.

Kim Domonique Benita D.
KD
Kim Domonique Benita D.
Customer service advisor
Small-Business (50 or fewer emp.)
"Website design made simple."
5/5
What do you like best about Wix?

Wix enables business owners, organisations, and other individuals irrespective of their experience with website design to create websites for their business and various other projects. Designing the website is simple. And the wix website design tool enables one to customise, update,and upgrade, the website at any point in the design process using an owner application tool which is available for most devices. This gives the developer full access and control of their website. Additional features such as payment portals, enables business owners to utilise just this one application for a multitude of essential daily functions. Review collected by and hosted on G2.com.

What do you dislike about Wix?

It is a challenge to get into contact with customer support in the event that it is required, making challenges more difficult to resolve. I feel that the company could provide more personalized customer service that is more readily available. Additionally, I find it challenging to access my account on the web due to the 2step verification process being a bit complicated. Review collected by and hosted on G2.com.

Mania C.
MC
Mania C.
Creator CEO
Small-Business (50 or fewer emp.)
"Easy to Use and Very Nice to use feel you like playing video game inside the dashboard"
4.5/5
What do you like best about Wix?

Easy to use. It does have some bugs sometimes, but overall, it’s very nice. Since I’m thinking about switching to Wix Studio in the future, I’m a bit worried about traffic and SEO. Right now, my company site ranks on the first page in Google, so I’m not sure whether switching could affect that. I’d appreciate a recommendation or guidance here. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I don't dislike, I like to see new development Review collected by and hosted on G2.com.

Tom R.
TR
Tom R.
Founder & Learning Experience Designer
Small-Business (50 or fewer emp.)
"Effortless Website Creation with AI-Powered Wix"
4.5/5
What do you like best about Wix?

I really like how easy Wix is to use, especially since it doesn't complicate things with overly advanced web development features in the UX. This simplicity helps lower the barriers to entry for new website builders like me, reducing anxiety and fear. Its simplicity is its beauty, and I love the ability to create advanced graphics like Parallax without needing to dive into complex HTML code. I found it impressive that Wix was one of the first websites to effectively incorporate AI, making it simple to rapidly build a website tailored to my needs. Additionally, the initial setup was very easy. Their help guides are extremely simple to follow, and they offer coupons and discounts to third parties needed for website setup. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I mean some additional complexity would be nice and also it would be great if there was some magic wand to make the website look like it was 'less blocky' and obviously that's hard to do given that is how Wix's development engine works via blocks, but it would be nice to see a feature added for that. Review collected by and hosted on G2.com.

Konjengbam  M.
KM
Konjengbam M.
BDR
Financial Services
Mid-Market (51-1000 emp.)
"User-Friendly Platform with AI Help, Automation, and Powerful Site-Building Features"
5/5
What do you like best about Wix?

I love this platform for its user friendly interface which allows anyone with little knowledge to create a beautiful site with ease. The availability of AI chat allows user to brain storm and provide clarity as of what kind of website the user will be building.

I also love the fact that this platform provides many necessary features which is quite important in building a site like booking calendars and Payments.

The ability of this platform to manage apps or pipeline is also worth mentioning. Other than this I love the fact that this platform provides automation that makes work easier. The analytics provided by this platform allows user to prepare a good strategy with informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I love most part of this platform but I wish that the exact price of usage and utilizing the features could be known as that will avoid the escalation of price beyond the budget. I also wish that the platform had a more faster and stable speed. Other than this I wish more customization was possible. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Beginner-Friendly Website Builder, but Slow Loading and Inconsistent Mobile Alignment"
3.5/5
What do you like best about Wix?

It has an easy-to-navigate interface for setting up a website. You can create a free website if you’re not purchasing a domain, which is helpful when you’re just getting started. It’s very user-friendly for beginners and feels self-guided, so you can figure things out on your own without much trouble. It can also be integrated with other tools, like a form response or Certifier, which makes it more flexible. Overall, the onboarding and setup are straightforward, even for a first-time, non-technical user. Review collected by and hosted on G2.com.

What do you dislike about Wix?

It can be a bit slow at times and uses a lot of memory on my computer. Sometimes the webpage layout on my computer doesn’t match what I see on my phone, and pages can take a while to load. Overall, the mobile compatibility isn’t very good. The basic plan also has limited features, and you have to pay to upgrade. Review collected by and hosted on G2.com.

Juan Esteban V.
JV
Juan Esteban V.
Software Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive Drag-and-Drop Builder for Professional, Customizable Websites"
4.5/5
What do you like best about Wix?

What I appreciate most about Wix is its intuitive drag and drop builder. It makes it quick and easy to create a professional, customizable website, even if you have no coding experience. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Since I'm a developer one drawback of Wix is that its advanced customization options and overall platform flexibility can feel limited compared with fully open source solutions, which makes it less suitable for highly complex or developer driven projects. Review collected by and hosted on G2.com.

Rehan A.
RA
Rehan A.
Artificial Intelligence Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Quick, Easy Website Creation with Wix’s Drag-and-Drop Editor"
4.5/5
What do you like best about Wix?

I use Wix to create simple websites and landing pages without needing extensive web development knowledge. What I like most is the drag-and-drop editor, which makes website creation quick and easy. The templates are professional, and customizing pages does not require much technical effort. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Some advanced customization options can be limited compared to building a website from scratch. Certain premium features also require upgrading to paid plans. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Practical Website Builder with Organized Booking"
5/5
What do you like best about Wix?

I also noticed that managing bookings and updating availability feels smoother once everything is set up. Small edits in service details or timings can be done quickly, which helps when clinic schedules change unexpectedly. Review collected by and hosted on G2.com.

What do you dislike about Wix?

It would be helpful if the mobile layout adjusted more automatically without needing manual tweaks. Also, the editor speed can be improved slightly when working on multiple sections. A bit more guidance inside the dashboard for first-time users would make the experience smoother. Review collected by and hosted on G2.com.