Willo Video Interviewing Reviews (275)

Reviews

Willo Video Interviewing Reviews (275)

4.6
275 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Willo Video Interviewing for its ease of use and time-saving capabilities, allowing hiring teams to streamline the recruitment process significantly. The platform's asynchronous format enables candidates to respond at their convenience, which many find less stressful. However, some users note that the experience can feel impersonal compared to live interviews.

Pros & Cons

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Evelien S.
ES
Evelien S.
Relationship specialist
Enterprise (> 1000 emp.)
"Review Willo regarding work"
5/5
What do you like best about Willo Video Interviewing?

To hear and see a person and learning more about there experience Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

sometimes the sound or the translation it not correct Review collected by and hosted on G2.com.

Response from Rachel Thomson of Willo Video Interviewing

Thank you so much for your review! We're really glad to hear that Willo is helping you get a better sense of candidates by seeing and hearing them share their experience.

We appreciate your feedback on sound and translation—accuracy is important, and we're always working to improve. If you ever need support with this, our team is here and happy to help. Thanks again for sharing your thoughts! 😊

Arianna W.
AW
Arianna W.
Regional Talent Acquisition Partner
Mid-Market (51-1000 emp.)
"Positive experience, with a care for candidate experience and non bias hiring"
4.5/5
What do you like best about Willo Video Interviewing?

So far, we have had a positive experience with using Willo for our hiring needs! It is timely, and love the fact that Willo will auto send text and emails for us. It is a great way to complete mass hiring with a limited number of recruiters. It is user-friendly and easy to navigate, as well as easy to set up. I feel supported with my account Manager as well. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

Because it is international, it will not send SMS without a country code- this has caused some hiccups. Would also love to see the option of allowing the candidate to select video OR audio option, based upon their preference. Though it is rare, we've had a few responses where the audio is faint, digital or did not properly download. Review collected by and hosted on G2.com.

Response from Euan Cameron of Willo Video Interviewing

Thank you for taking the time to review of our software, Arianna. I really appreciate it!

As our SMS platform is global we will always require country codes - this is how we successfully deliver 99% of SMS to candidates.

I really love the suggestion of video or audio selection for candidates and have logged this with the team - and linked it here.

Have a great day and thanks for your support!

See how Willo Video Interviewing improved
Charlotte B.
CB
Charlotte B.
Founder
Small-Business (50 or fewer emp.)
"Saved about 100 hours in the first two months!"
5/5
What do you like best about Willo Video Interviewing?

Willo has been crucial to my hiring process. As a recruiter I speak with lots of candidates on a daily basis and having the Willo platform really has helped me to streamline this process and help me claw back 100d of hours of my time. Also candidates have said they preferred the video platform I was using (willo) to others that they have interviewed on.

I like that I can tailor the questions and also that they can answer with video, text and PDF uploads. So versatile! Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

I would love it if I could also update the instruction page. The instructions Willo has built into the platform for candidates are useful but I would love to be able to add my own spin onto them or even a short video from myself, welcoming them to our process.

I would also love it if I could drag and drop clients into the next stages on the dashboard.

I appreciate the stages are default but if h to there was a way to add custom stages that would be great.

I'd also love it if it could integrate with my emails so I can trigger automated emails to be sent out as candidates move through the stages. Review collected by and hosted on G2.com.

Melissa C.
MC
Melissa C.
Senior Recruiter
Mid-Market (51-1000 emp.)
"Using willow for international applicants"
3.5/5
What do you like best about Willo Video Interviewing?

The ease of using the platform and how it helps to streamline my hiring needs. We frequently use it for an evergreen role that we have in order to test english efficiency for a critical role. It is easy to integrate into our process for a seamless and smooth hiring pipeline. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

The only downside i can see at this time is that there is no integration into an ATS where we could connect it efficiently. Review collected by and hosted on G2.com.

Response from Rachel Thomson of Willo Video Interviewing

Thank you so much, Melissa, for your review! We're delighted to hear that Willo has been a valuable part of your hiring process, especially for assessing English proficiency in an evergreen role. It's great to know the platform has streamlined your hiring pipeline and made things easier for your team.

I’ve linked more information on our 5000+ integrations here to explore ways to connect with your tools. Additionally, our support team is always happy to assist with setting up workflows through Zapier or native integrations to fit your needs. Please don’t hesitate to reach out if there’s anything we can do to help!

Thanks again for sharing your experience with Willo! 😊

See how Willo Video Interviewing improved
Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"admissions interviews"
3.5/5
What do you like best about Willo Video Interviewing?

its great to have one place to keep all of our videos. i like the email completion as it eliminates the need for us to follow up individually. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

i wish we could eliminate the queue faster Review collected by and hosted on G2.com.

Lucy W.
LW
Lucy W.
Implementation Consultant
Mid-Market (51-1000 emp.)
"Excellent One-Way Video Interview Tool"
4.5/5
What do you like best about Willo Video Interviewing?

Willo is an excellent one-way video interviewing tool. As long as you have the information you need (branding, IV questions etc.,), it's quick and easy to get the interviews built and settings configured. A big plus as well is the variety of answer formats into the tool, such as video, audio, text, multiple choice, and more, which makes the hiring process much more inclusive. The Customer Success team is also very supportive, and quick to provide guidance or help with the platform features. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

It would be good to be able to customise the video interview locations on each interview, rather than them being tagged to the overall company location. Review collected by and hosted on G2.com.

Response from Rachel Thomson of Willo Video Interviewing

Thank you so much for your review! We're thrilled to hear that Willo’s flexibility and inclusive answer formats are making a positive impact on your hiring process. It’s great to know that our Customer Success team has been supportive too!

Regarding your feedback on interview locations, a great solution is to duplicate your interviews for each location you’re filling the role. I’ve attached a support document that walks you through the process step-by-step. If you have any questions or need additional help, feel free to reach out—we’re always here to assist!

Thanks again for sharing your experience and for choosing Willo! 😊

See how Willo Video Interviewing improved
Rai V.
RV
Rai V.
Chief of Staff
Mid-Market (51-1000 emp.)
"Best Video Interviewing Software for Hiring!"
4.5/5
What do you like best about Willo Video Interviewing?

Willo has truly transformed our hiring process. It's incredibly user-friendly and the ability to conduct video interviews asynchronously has saved us so much time. The platform is intuitive, making it easy for both candidates and interviewers to navigate. Highly recommend Willo for anyone looking for an effective, modern interviewing solution! Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

None at the moment. Everything is working well for us. Review collected by and hosted on G2.com.

Response from Rachel Thomson of Willo Video Interviewing

Thank you so much for your wonderful review! We're thrilled to hear that Willo has transformed your hiring process and made things more efficient for both your team and your candidates. It’s great to know that the asynchronous interviews are saving you time and streamlining your workflow. If there’s ever anything we can do to make your experience even better, we’re always here to help. Thanks again for your support! 😊

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about Willo Video Interviewing?

A great platform and a game changer when receiving high volumes of applicants. Willo has saved us hours on interview time. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

If it allowed easy messaging in app to candidates to advice on next steps if successful or declines where not. Review collected by and hosted on G2.com.

Response from Rachel Thomson of Willo Video Interviewing

Thank you so much for your review! We're thrilled to hear that Willo has been a game changer for your team and helped save valuable time during high-volume hiring.

We really appreciate your feedback on in-app messaging—it's a great suggestion. In the meantime, many of our users manage follow-ups through integrations or by directing candidates to next steps via the final interview screen. If you'd like support setting something like this up, our team is always here to help.

Thanks again for choosing Willo! 😊

Aniss Samy Z.
AZ
Aniss Samy Z.
International Recruiter
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Neither positive nor negative"
2.5/5
What do you like best about Willo Video Interviewing?

Clean interface,easy to use and simple yet sophisticated Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

Lagged a couple of times ,that might've been due to connection issues. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Made short listing through staff easier"
4/5
What do you like best about Willo Video Interviewing?

I loved the fact that I could work around child care watching interview videos while my child napped , I could easily collaborate with our small busy team to short list for our administration role. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

People are sceptical. Some people are not willing to do the video interview for various reasons. Not sure what little small paragraph we can add at the beginning to clarify and reassure pontential talent Review collected by and hosted on G2.com.

Response from Rachel Thomson of Willo Video Interviewing

Thank you so much for your review! We're thrilled to hear how Willo has made it easier for you to work flexibly around childcare and collaborate with your team to streamline hiring.

We understand that some candidates may feel hesitant about video interviews. Adding a short, friendly introduction at the start is always a great idea and help humanise the process which is so important. Please don’t hesitate to reach out if there’s anything we can do to support you further.

Thanks again for sharing your experience! 😊