--- title: Willo Video Interviewing Reviews meta_title: 'Willo Video Interviewing Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 275 reviews by the users' company size, role or industry to find out how Willo Video Interviewing works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 275 scale: '5' date_modified: '2026-07-13' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Willo Video Interviewing Reviews **Vendor:** Willo Technologies Ltd **Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing) **Average Rating:** 4.6/5.0 **Total Reviews:** 275 ## About Willo Video Interviewing Smart Screening. Human First. Happy Hiring. Willo is a human-first candidate screening platform that helps organizations make confident hiring decisions at scale by turning noise into clear, trustworthy signals. In today's hiring landscape, application volumes are rising, resumes are becoming less reliable, and AI-generated content is making it harder to identify the right candidates. Willo helps hiring teams cut through the noise by turning candidate interactions into clear, trustworthy signals, so they can move faster without sacrificing fairness, quality, or confidence. Designed for high-volume hiring environments, Willo combines structured one-way interviews, standardized evaluation processes, and AI-assisted insights to help teams identify authentic talent more efficiently. Rather than replacing human judgment, Willo strengthens it by providing consistent, comparable candidate signals that support better decision-making. With flexible interview formats including video, audio, text, and file responses, candidates can participate on their own schedule and showcase their skills in a way that works for them. This creates a more accessible, inclusive, and candidate-friendly experience while helping employers evaluate talent more fairly and consistently. Willo helps organizations: Reduce screening time and administrative workload Improve hiring consistency across teams and locations Surface stronger candidate signals beyond resumes alone Create more structured and bias-aware hiring processes Deliver a more transparent and engaging candidate experience Support compliance and hiring confidence at scale AI-powered insights help recruiters search, summarize, and review candidate responses more efficiently while keeping hiring decisions firmly in human hands. Trusted by organizations around the world, Willo integrates with leading HR and ATS platforms and supports hiring teams with the tools they need to hire faster, fairer, and with greater confidence. Hire with confidence. Build with trust. ## Willo Video Interviewing Pros & Cons **What users like:** - Users appreciate the **ease of use** of Willo Video Interviewing, enabling efficient interview scheduling and a user-friendly experience. (30 reviews) - Users value the **time-saving features** of Willo Video Interviewing, enhancing efficiency in the recruitment process. (26 reviews) - Users appreciate the **time-saving video interview process** of Willo, enabling effective collaboration and insights during growth phases. (18 reviews) - Users appreciate the **ease of use** in Willo Video Interviewing, simplifying scheduling and enhancing the candidate experience. (14 reviews) - Users value the **ease of use and intuitive design** of Willo Video Interviewing, enhancing the interview experience for all. (9 reviews) - Users commend the **fast and efficient customer support** from Willo, ensuring help is always accessible when needed. (7 reviews) - Efficiency (7 reviews) - Efficiency Improvement (7 reviews) - Flexibility (7 reviews) - Users enjoy the **simple and intuitive setup** of Willo Video Interviewing, appreciating its ease of use and support. (7 reviews) **What users dislike:** - Users find **editing issues** cumbersome, needing to navigate multiple pages for simple question changes, disrupting efficiency. (6 reviews) - Users find the lack of live feedback makes the experience feel **impersonal** , affecting candidate confidence during interviews. (5 reviews) - Users face **integration issues** with existing ATS, complicating the interview process and requiring extra user effort. (4 reviews) - Users face **bugs and limitations in candidate management** , affecting usability and potentially deterring some candidates. (2 reviews) - Users are frustrated with **email issues** , including invites landing in junk folders and limited template customization. (2 reviews) - Limited Access (2 reviews) - Limited Live Interaction (2 reviews) - Users miss the **lack of question visibility** in Willo, wishing for templates and the ability to customize effectively. (2 reviews) - Technical Issues (2 reviews) - Users feel there should be more **assistance with setting up assessments** to improve the evaluation process. (1 reviews) ## Willo Video Interviewing Reviews ### 1. Easy to use, and easy to teach - So comprehensive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Willo Video Interviewing?** Willo is super easy to use. It feels incredibly intuitive to set up interviews as a hiring manager, but also as an end user. I used to use another platform that felt incredibly hard to copy previous roles and then edit, but that is not the issue with Willo. It's simply designed in the best way. I also like being add in specifics to my organization. **What do you dislike about Willo Video Interviewing?** If I had to pick something that I don't like, it's really only about the data produced on the backend. However, I knew that when I signed up for Willo. But the positives definitely outweight that in my opinion. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Time! We have saved sooo much time from phone interviews by utlizing willo. Scheduling is for sure a huge lift, and being able to send folks a link with a deadline has saved us a big amoutn of effort and time. **Official Response from Rachel Thomson:** > Thank you so much for your amazing review! We're thrilled to hear that Willo has made your hiring process easier and more efficient—especially when it comes to saving time and simplifying scheduling. It's great to know that the platform feels intuitive for both you and your candidates, and that the flexibility to tailor interviews to your organization is working well for you. We appreciate your honest feedback on the data, it's something we're continuously looking to improve. If there’s anything specific you'd like to see, feel free to share your thoughts with our customer success team. Thanks again for choosing Willo! 😊 ### 2. Brand-Centric Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Willo Video Interviewing?** We're a startup at critical growth phase. This means low budgets, higher goals with the same amount of personnel and the same 24 hours in a day. With a small team, Willo has allowed us to recapture some of our time whilst still maintaining the integrity of an interview process that reflects our brand and values. Not to mention how easy it is to use for both us and our candidates. **What do you dislike about Willo Video Interviewing?** It's nit-picky, though for a company like ours who focuses a great deal on branding being consistent through every candidate and memeber touchpoint, I wish the text and email template were more editable to have some of our brand logos on it. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Time saving. **Official Response from Rachel Thomson:** > Thank you so much for taking the time to share your experience with Willo. We’re thrilled to hear that our platform has been a real time-saver for your team during such an exciting growth phase. It’s wonderful to know that Willo is helping you maintain a brand-centric, values-driven interview process while keeping things simple and easy for both you and your candidates. We truly appreciate your thoughtful feedback on template customization. We completely understand how important it is for every candidate touchpoint to reflect your brand, and we’re always looking for ways to make this even better. I’ll make sure your suggestion about adding logos and more editability is shared with our product team. In the meantime, our support article on SMS & Email customization has some tips that might help you enhance your communications. We’re so glad to be part of your journey and can’t wait to see what you achieve next! ### 3. Wonderful tool with many uses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Willo Video Interviewing?** We've successfully used Willo for interviews, internal video meetings, and verifying candidate IDs. What we appreciate most is how versatile the tool is—we've discovered a range of uses for it, even across different departments. **What do you dislike about Willo Video Interviewing?** While it does integrate with our ATS, the tool itself remains separate, requiring us to log in independently whenever we need to create new video interview plans. **What problems is Willo Video Interviewing solving and how is that benefiting you?** They introduced an ID verification feature that proved to be extremely helpful for our team, serving as an additional layer of verification. **Official Response from Matthew Best:** > Thanks so much for taking the time to share this — really appreciate it. Great to hear Willo is proving valuable across interviews, internal use, and ID verification, and being used across different teams — that versatility is exactly what we’re aiming to deliver. Also appreciate the feedback on the ATS experience — we’ve recently developed ways to make this even smoother between your ATS and Willo, and we’re continuing to build on that. Your Customer Success Manager can walk you through what’s possible and help get everything set up. Matthew Best ### 4. Feedback for Willo video interview **Rating:** 4.5/5.0 stars **Reviewed by:** Bala R. | Internal Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Willo Video Interviewing?** What impresses me most about Willo Video Interviewing is how effectively it combines efficiency with genuine candidate insight. Having managed high-volume recruitment across multiple regions, I appreciate how Willo significantly streamlines the initial screening process while providing a more authentic evaluation opportunity than traditional CV reviews alone. The platform's asynchronous nature respects both recruiter and candidate time constraints, allowing me to review responses at optimal moments for focused assessment. I particularly value how Willo captures authentic candidate reactions and communication skills through video format, revealing personality traits and cultural fit indicators that would remain hidden in written applications. The customizable question sets enable tailored screening for specific role requirements, while the consistent format ensures fair comparison across all candidates. Additionally, Willo's accessibility features and mobile optimization demonstrate a commitment to inclusive hiring practices, aligning perfectly with modern recruitment needs in today's distributed work environment. **What do you dislike about Willo Video Interviewing?** What I dislike about Willo Video Interviewing is the limited opportunity for genuine candidate interaction and dialogue. While the platform offers convenience and efficiency, the one-way interview format restricts candidates from asking clarifying questions or adapting their responses based on interviewer feedback. This can create an impersonal experience that fails to showcase a candidate's ability to engage in real-time professional conversations. Additionally, the format can disadvantage candidates who experience camera anxiety or those who perform better in interactive settings. Technical issues like poor internet connectivity or device compatibility problems can also unfairly impact candidate performance. From a recruiter perspective, the lack of spontaneous follow-up questions means potentially missing valuable insights that would naturally emerge in a two-way conversation. While Willo is useful for initial screening, its structured format sometimes sacrifices the human connection and dynamic exchange that reveals cultural fit and interpersonal skills crucial for team integration. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Video interviewing platforms like Willo are solving several critical recruitment challenges that directly benefit my talent acquisition practice. By automating initial candidate screening through asynchronous video interviews, Willo eliminates scheduling conflicts and reduces time-to-hire - particularly valuable when managing my cross-regional recruitment efforts across different time zones. The platform standardizes the interview experience, ensuring all candidates answer the same questions under identical conditions, which significantly enhances assessment objectivity and reduces unconscious bias in my hiring processes. This structured approach supports my commitment to diversity and inclusion initiatives. Additionally, Willo's ability to securely store and share candidate responses with multiple stakeholders streamlines collaboration with hiring managers and interview panels. Having maintained a 95% hiring manager satisfaction rate at LTIMINDTREE, I value tools that enhance stakeholder engagement. Most importantly, Willo helps me identify candidates with genuine communication skills and cultural fit beyond what resumes reveal, improving quality of hire and contributing to better retention outcomes. **Official Response from Rachel Thomson:** > Thank you so much for this incredibly thoughtful and detailed review! We’re truly grateful to hear how Willo is supporting your high-volume, cross-regional recruitment efforts and helping you uncover deeper candidate insights beyond the CV. It’s fantastic to know our platform aligns with your goals around efficiency, fairness, and inclusive hiring. We also appreciate your constructive feedback on candidate interaction and the limitations of one-way interviews. You’ve raised important points, and we’re continuously exploring ways to enhance the candidate experience and bring more human connection into the process. Some of our customers find that adding a welcome video from the hiring team helps ease nerves and reinforce the human element. Thanks again for sharing your experience and for your continued support of Willo! 😊 ### 5. Great to have for busy teams **Rating:** 5.0/5.0 stars **Reviewed by:** Ingrid M. | Director and Registered manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Willo Video Interviewing?** As the registered manager I can often get pulled into site visits for new patients or observations for staff reviews. Having Willo means I can still have impact on our early stage recruitment even when I don't have the time to be super hands on with our hiring team. It was easy to set up so even without being super tech savy I was able to get going and know there's always help on hand for support. **What do you dislike about Willo Video Interviewing?** I can't change the questions in the rest of the interview based on a candidates answers to earlier questions. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Easy async hiring. Makes reviewing for me easy and candidates who are often already working in healthcare can apply whenever they are free. **Official Response from Rachel Thomson:** > Thank you so much for your fantastic review! We’re really glad to hear that Willo is helping you stay involved in early-stage hiring, even with a packed schedule. It’s great to know the setup was smooth and that you feel supported along the way. We appreciate your feedback on dynamic question paths—it’s a great idea and something we’ll continue to explore. In the meantime, if you ever need a hand or want to chat through ways to structure interviews, our team is always here to help! 😊 ### 6. Willo cuts interview process time in half! **Rating:** 5.0/5.0 stars **Reviewed by:** Lori M. | Leadership Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Willo Video Interviewing?** The most helpful part of Willo is being able to learn morea about candidates in less time. I have a quicker turnaround time and am able to get candidates through our process more efficiently. It was easy to add into our interviewing process and onboarding took only a couple of days. **What do you dislike about Willo Video Interviewing?** The downsides to using Willo are some of the limits around scorecards, and some details you can't change. I understand not changing questions, but I wish I could make a better fitting scorecard now that I understand more of what I am looking for in candidates without staring a whole new interview. **What problems is Willo Video Interviewing solving and how is that benefiting you?** We use this rather than a traidional phone screening. The problem was weeding out candidates who fill out an application, schedule an interview time, and then no show. Now the ball is in their court to complete the interview and we can screen and move them through the interview process. It also is allowing us to screen more candidates faster. When there is a large influx of candidates they dno't have to wait on my calendar, they can complete their screening on their timeline. **Official Response from Rachel Thomson:** > Thank you so much for your review! We’re thrilled to hear that Willo has helped speed up your hiring process and given you more flexibility to screen candidates on their timeline. It’s great to know our platform has become such a valuable part of your workflow. We appreciate your feedback on scorecards. Willo actually offers fully customizable scorecards that you can build to fit your evaluation criteria perfectly. You don’t need to start a new interview to adjust them. I’ve linked a support article here that walks you through how to set up and customize your scorecards. If you need any help with this or anything else, our support team is always happy to assist. Thanks again for sharing your experience—we're so glad Willo is working well for you! 😊 ### 7. Useful, but difficult to utilize with camera shy people. **Rating:** 4.0/5.0 stars **Reviewed by:** Miroslav T. | Employee Relations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Willo Video Interviewing?** It shortens the time that a candidate takes to give us his preferences, and also helps us introduce him to the client faster. **What do you dislike about Willo Video Interviewing?** It may not directly portray the skills and character of a person applying for jobs, as a lot of people are either uncomfortable or not used to filming themselves and answering questions about their job experience. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It enhances the candidate experience, as it allows for candidates to complete the videos on their own schedule. Often outside traditional working hours. I can review video responses when it suits me, saving hours spent in live interviews. I can share and rate candidate videos, leading to better-informed decisions with less scheduling hassle. **Official Response from Rachel Thomson:** > Thank you for your thoughtful review! We're so glad to hear that Willo is helping you save time, speed up candidate introductions, and make more informed decisions with greater flexibility. We completely understand that some candidates may feel camera-shy. One way to help ease this is by adding a short, friendly welcome video from the hiring team to reassure candidates and make the process feel more human. If you'd like help setting that up, our team is always here to support you! Thanks again for your feedback. 😊 ### 8. Enhanced Hiring Transparency and Faster Candidate Assessment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Willo Video Interviewing?** It gives us more transparency with the hiring panel, and we are able to assess candidates in a more timely manner. I like the fast forward option in the video. **What do you dislike about Willo Video Interviewing?** The lead time - we have to give candidates an appropriate timeframe to complete it. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Gives us more clarity in communication skills ### 9. Willo Video Interviews **Rating:** 5.0/5.0 stars **Reviewed by:** Mike A. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Willo Video Interviewing?** It saves our membership committees time in reviewing new applicants for membership. **What do you dislike about Willo Video Interviewing?** Because we use it for over 20+ BNI Chapters, It would be great if we could preconfigure a setting the applicant can choose, and then it sends the videos based upon our preconfigured settings to the right people. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Solves the issue of trying to coordinate calendars to conduct the interviews with multiple people. ### 10. Thank you for Willo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Willo Video Interviewing?** I like that I can learn about the candidate before I get in an interview with them. It helps me get a better picture! **What do you dislike about Willo Video Interviewing?** I feel like there should be more assistance when setting up assessments. Maybe some standard questions or ideas of how to create a better assessment. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Really helps free my time to find the best candidates that fit our company. **Official Response from Matthew Best:** > Thanks so much for taking the time to share this — really appreciate it. Great to hear Willo is helping you get a clearer picture of candidates upfront and ultimately save time finding the right fit — that’s exactly the value we aim to deliver. Also really appreciate the feedback on assessment setup — that’s a great point. We’ve recently expanded our support with dedicated Customer Success Managers for every customer, who can work with you one-to-one to help design and structure assessments. Just reach out to your Customer Success Manager to connect and level up. Matthew Best ### 11. Great Tool, But AI Detection Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Willo Video Interviewing?** It helps reduce the screening time, but due to the lack of AI detection, it sometimes adds extra work **What do you dislike about Willo Video Interviewing?** It doesn't always pick up when candidates are using AI for the answers **What problems is Willo Video Interviewing solving and how is that benefiting you?** It was supposed to cut down screening time for volume hiring you, ### 12. Efficient and cost effective way to screen through candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Anya K. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Willo Video Interviewing?** You can watch back the videos in your own time and you don't need to waste time listening to a whole interview if you know they're not a right fit straight away. **What do you dislike about Willo Video Interviewing?** It shows the question before you press record so they actually have a lot of time to think about the question before answering. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Helping me screen quicker through candidates that aren't suitable, that aren't actually that interested in the role, or that are bots/using AI to write application! **Official Response from Rachel Thomson:** > Anya, thank you for your review! We're really glad to hear that Willo is helping you screen candidates more efficiently and saving valuable time in your hiring process. We appreciate your note about the question timing—Willo is designed to give candidates a fair chance to prepare, but we understand the balance you're looking for. Your feedback is valuable, and we’ll keep it in mind as we continue to improve the platform. Thanks again for choosing Willo! 😊 ### 13. Willow has enabled us to scale quickly & recruit within short time frame. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Willo Video Interviewing?** Willo is incredibly user-friendly and efficient. It has enabled us to scale our recruitment process quickly and manage high-volume hiring within tight timeframes. Using Willo saved our recruitment team countless hours that would have been spent conducting one-on-one interviews. Thanks to the platform, we successfully recruited over 190 candidates within just four weeks of launching the campaign. **What do you dislike about Willo Video Interviewing?** There’s nothing I actively dislike about Willo. However, it would be helpful to have the ability to download all candidate responses—including both video and text answers—into a single, structured interview form. While I understand this may not be necessary for most organizations, it would have streamlined our internal processes even further. That said, we were able to work around this effectively. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo has enabled us to scale our recruitment efforts quickly without needing to hire additional recruiters. By implementing Willo—particularly with the Scale plan—we were able to run multiple graduate recruitment campaigns simultaneously, targeting high volumes of candidates efficiently. This allowed us to meet demand without compromising on quality. As a result, we saved both time and recruitment costs, significantly increasing the productivity of our existing team. **Official Response from Rachel Thomson:** > Thank you so much for your fantastic review! We’re delighted to hear how Willo has helped you scale your recruitment so efficiently 190 hires in four weeks is an incredible achievement! It’s great to know the platform has saved your team time and supported high-volume hiring without compromising on quality. Just to add—you can download all candidate response videos directly from the platform. If you need help with this or would like to explore ways to structure responses for easier review, our support team is always happy to help. Thanks again for choosing Willo, we’re so proud to be part of your hiring journey! 😊 ### 14. Super helpful with volume hiring **Rating:** 4.5/5.0 stars **Reviewed by:** Adam I. | Talent lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Willo Video Interviewing?** The speed that we could manage and review a high number of applications in process for a volume hiring project using Willo, the system was super easy to navigate and use **What do you dislike about Willo Video Interviewing?** Nothing, didn't find anything that could be improved **What problems is Willo Video Interviewing solving and how is that benefiting you?** Volume hiring where we want to screen candidates prior to interviews but don't necessarily have the time to do screening calls **Official Response from Faith Madzikanda:** > We're thrilled to hear that Willo helped streamline your volume hiring process. Supporting teams with high application volumes in a simple, efficient way is exactly what we aim to do. ### 15. Great tool for busy hiring periods **Rating:** 4.5/5.0 stars **Reviewed by:** Irene S. | Recruiter and HR, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Willo Video Interviewing?** It is completly adaptable to what you need to ask: you can taylor each interview for any vacancy you have. They offer videos and also multiple choice so you can make the whole review procees even faster. The candidates can do it anytime, they have a very detailed description of how it works too so it is easy for everyone to understand. **What do you dislike about Willo Video Interviewing?** Cannot tell from a recruiter point of view, it is very useful **What problems is Willo Video Interviewing solving and how is that benefiting you?** Lack of time to schedule interview with all single candidates all over the globe **Official Response from Rachel Thomson:** > Thank you so much for your great review! We're really happy to hear that Willo’s flexibility and ease of use are helping you move faster during busy hiring periods, especially with global candidates. From a recruiter’s point of view, one helpful tip is to use scorecards to streamline collaboration and ensure consistent evaluations across your team. It’s a simple way to make decision-making even more efficient. If you ever want to explore more features or best practices, our support team is always here to help! Thanks again for choosing Willo 😊 ### 16. Straightforward & Professional **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie K. | Recruitment Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Willo Video Interviewing?** Willo Video Interviewing is user friendly, quick and effective. Saving our recruitment team precious time, but still allowaing us the ability to hire top tier talent into our organisation. **What do you dislike about Willo Video Interviewing?** The reporting functions on Willo are limited, but serious consideration if given to all suggestions to help make Willo video interviewing the best possible platform. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It is saving our business precious time **Official Response from Rachel Thomson:** > Stephanie, thank you for your fantastic review of Willo! We're delighted to hear that you find our platform to be user-friendly, quick, and effective, saving your recruitment team valuable time while still enabling you to hire top-tier talent. 🚀 We appreciate your feedback on the reporting functions. Improving our platform is a continuous process, and we take all suggestions seriously to ensure Willo meets your needs in the best possible way. Thanks again for sharing your thoughts and experience, we love hearing from our customers! ### 17. Willo helped us a LOT! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Willo Video Interviewing?** Easy onboarding and Interview Review process is great! Implementation was a breeze and we onboarded over 750 interviewees in a few mins. Faith, or Customer Success Manager was really helpful and always just an email away. **What do you dislike about Willo Video Interviewing?** The included AI tool can be a hot or miss between interviews, especially for Caribbean accents. **What problems is Willo Video Interviewing solving and how is that benefiting you?** We had to conduct interviews for over 750 scholarship applicants across 7 Caribbean countries. As a team of 6, this was a daunting task. Thankfully, the Willo platform allowed us to instantly send invitation links to the interviews and allowed easy setup of our own rubric scoring. **Official Response from Rachel Thomson:** > Thank you so much for your fantastic review! We’re so glad Willo could support you in managing such a large-scale project. Onboarding over 750 interviewees across 7 countries is no small feat, and we’re proud to have played a part in making that possible. It’s also lovely to hear that Faith was such a helpful part of your experience—she’ll be thrilled to hear the shoutout! We appreciate your honest feedback on the AI tool as well. Accents are an area we’re continuing to improve, and your input helps guide that progress. Thanks again for choosing Willo—we're always here if you need us! 😊 ### 18. Willo is the future of interviewing **Rating:** 4.0/5.0 stars **Reviewed by:** Kamelia . | Intern External recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Willo Video Interviewing?** It saves a lot of time when it comes to interviewing people. Also, it can be reviewed several times to make sure no information is missed. **What do you dislike about Willo Video Interviewing?** Some people dislike the noon personal approach and cannot feel the personal connection during the interview. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It is saving lots of tie, it is easy to use, and the videos can be reviewed whenever convenient. This is especially beneficial for a company dealing with a large pool of candidates **Official Response from Rachel Thomson:** > Thank you so much for your kind review! We're really glad to hear that Willo is saving you time and making it easier to review candidates thoroughly—especially when managing a high volume of applications. We understand that one-way interviews can feel less personal for some candidates. To help with that, we recommend adding a short welcome video from the hiring manager to create a more human and engaging experience. If you'd like help setting this up, our support team is always here for you. Thanks again for choosing Willo! 😊 ### 19. Willo simplifies initial candidate screening with easy-to-use asynchronous video interviews. **Rating:** 5.0/5.0 stars **Reviewed by:** Vlad M. | Student Recruitment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Willo Video Interviewing?** The best part about Willo, from my perspective, is how much faster it allows us to get through applications. It really cuts down on the time spent coordinating phone interviews and helps us get a better sense of candidates beyond their resumes. **What do you dislike about Willo Video Interviewing?** Willo could be more helpful if it connected more smoothly with other systems we use for hiring. **What problems is Willo Video Interviewing solving and how is that benefiting you?** By using asynchronous video interviews, Willo eliminates the need to schedule and conduct numerous live phone interviews. Video interviews allow recruiters to see and hear candidates, providing more insight into their communication skills, personality, and overall fit compared to just reviewing resumes. **Official Response from Rachel Thomson:** > Thank you so much for your review! We're really glad to hear that Willo is helping speed up your screening process and giving your team a clearer picture of candidates beyond their resumes. We appreciate your feedback on integrations—Willo supports 5,000+ integrations through Zapier and native options, and our team is always here to help you get set up in a way that works best for your hiring process. Thanks again for choosing Willo! 😊 ### 20. Excellent Tool for Large Recruitment Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Willo Video Interviewing?** We have multiple locations and have a consistent need for recruitment efforts. Utilizing Willo has allowed for an equitable expereince for all candidates across our footprint, improved oversight into initial interviews and provided our Store Managers with additional time to focus elsewhere. The platform itself is easy to use and set up and the team at Willo have been an excellent support. We are using the program daily and have been pleased with how this has improved our workflow. **What do you dislike about Willo Video Interviewing?** Simply due to the one-sided nature of this initial interview, we have recognized a diminished "human connection" with our candidates. However, we are combatting that by ensuring personal follow ups. One minor feedback is when editing an interview, you must click through each page as opposed to simply selecting the page that requires the edit. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Our Store Managers are responsible for the initial screening and each manager has a different interview style. As such, using Willo has allowed for an equitable and consistent experience for all candidates across our footprint. Additionally, since the Store Managers were responsible for screening, this prevented Leadership from having a necessary perspective into the candidate. Now, with a recorded Willo interview, all members of Leadership are able to review a candidate's response and guide Store Managers into building an effective team. Due to the nature of our business, we also see repeat applicants and Willo has built an effective bench and pipeline. Using this platform has also provided the Store Managers will additional time in their workday to focus on other efforts. **Official Response from Rachel Thomson:** > Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Willo has been a valuable tool in creating an equitable and consistent experience for your candidates while providing your team with more time to focus on other priorities. It's fantastic to know the platform has also improved visibility for leadership and supported your recruitment pipeline. We appreciate your feedback on editing interviews and the "human connection" aspect of one-way interviews. It’s great to see how your team is addressing this with personal follow-ups. If you have any further suggestions or need assistance, our team is always here to support you. Thanks again for sharing your experience with Willo! 😊 ### 21. "Willo Video Interviewing: Convenient and Effective" **Rating:** 4.5/5.0 stars **Reviewed by:** Vanessa L. | Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Willo Video Interviewing?** What I really like about Willo Video Interviewing is how easy it is to use and the flexibility it offers. Candidates can record their answers whenever it works for them, which makes the interview process way more relaxed and less stressful. It can cut down on the usual back-and-forth that occurres when scheduling interviews. **What do you dislike about Willo Video Interviewing?** What I don’t like about Willo Video Interviewing is that it can feel a bit impersonal since there’s no live interaction. If the internet connection is weak, the video quality can drop, making it tougher for candidates to show their best side. Also, not having real-time feedback might leave candidates feeling unsure about how they’re doing. And candidates that are not as tech-savvy, could use clear tutorials. **What problems is Willo Video Interviewing solving and how is that benefiting you?** whenever they want, saving time and avoiding scheduling headaches. This flexibility helps candidates feel more relaxed and gives better responses. Willo also broadens our talent pool by connecting us with candidates from different places without worrying about time zones. Its feedback tools make it easy for our hiring team to share notes and make quicker decisions. Willo streamlines our hiring process and helps us tackle common recruitment challenges, resulting in making it easier for us to find great talent. **Official Response from Rachel Thomson:** > Thank you so much for your thoughtful review! We’re delighted to hear that Willo’s flexibility and ease of use are helping to streamline your interview process and broaden your talent pool. We’re proud to have an 86 NPS score, reflecting our commitment to creating a positive experience for both recruiters and candidates. To further support candidates, we offer a helpful interview preparation guide and a sample question to help them feel more confident before recording. If there’s ever anything more we can do to enhance your experience, please let us know! Thanks again for sharing your feedback. 😊 ### 22. Our recruiting efforts have been boosted, all thanks to the Willo platform and the representatives! **Rating:** 5.0/5.0 stars **Reviewed by:** Brooklynn C. | Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Willo Video Interviewing?** The platform is VERY user friendly, which is great for our recruiters and candidates to work through. Recruiters can focus on their day-to-day duties, and the candidates have the opportunity to interview at a time that works best for them. This has shown great success for us so far! **What do you dislike about Willo Video Interviewing?** So far, I don’t have any dislikes! The platform is very user friendly, and the Representatives (especially Woody!) have all been very helpful. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo is helping find solutions for our team by making the process more simplified for recruiters and candidates. Allowing the candidates to have unlimited chances to record their responses has allowed them to put their best foot forward when interviewing. They can also interview on their own schedule which is VERY convenient! From the recruiting perspective, it seems to be more efficient because they can send out the links and focus on other duties while waiting for the candidates’ responses. The hiring managers we work with seem to love the platform so far, and being able to preview the candidates before their final interview! **Official Response from Rachel Thomson:** > Thank you so much for your wonderful feedback! We’re thrilled that Willo is making the process smoother and more efficient for both your recruiters and candidates. It’s great to hear that the flexibility and user-friendliness are benefiting everyone involved, and we’re especially glad Woody has been helpful! If there’s anything we can do to enhance your experience even further, we’re here for you. Thanks again for sharing your success with Willo! ### 23. Great addition to our HR toolbox **Rating:** 5.0/5.0 stars **Reviewed by:** Nadine H. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Willo Video Interviewing?** It saves our managers time in the interviewing process and it is super user friendly! It was so easy to set-up, and Faith, our rep, has been fantastic with any issues we may have which has been few and far between. It is part of my daily routine and is so easy to use. Our managers have loved the addition of this to our interviewing process and it was very easy for them to learn the platform. **What do you dislike about Willo Video Interviewing?** I wish we could default the phone number to the US so I don't have to do the dropdown every time, and for US customers to have the date in MM/DD/YY format as it always throws me off. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo has enabled our managers to streamline the vetting process of all the applicants we receive applications for. We are able to save time and money by utilizing the platform. **Official Response from Rachel Thomson:** > Thank you so much, Nadine, for your review! We're thrilled to hear how much time Willo has saved your managers and that the platform has become such an integral part of your hiring routine. It's also wonderful to hear that Faith has been a great support! We appreciate your feedback on default settings for phone numbers and date formats. Input like this helps us continually improve, and we’ll pass it along to our team. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Thanks again for choosing Willo! 😊 ### 24. Streamlining Interviewing **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa S. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Willo Video Interviewing?** This allows me to get insight on body language, social awareness, and level of interest in the job that I was not able to obtain through a simple phone interview. It also frees up hours that use to be blocked off on my calendar for interviews that now can fit into a quick review a few times a week. **What do you dislike about Willo Video Interviewing?** I would like to be able to go back into an interview that I have created and add more questions if I relize something is missing without needing to create a whole new interview guide. **What problems is Willo Video Interviewing solving and how is that benefiting you?** This is a huge time saver for me. My calendar use to be overbooked and I did not have time for many other things I needed to do. This has been a game changer for me. **Official Response from Rachel Thomson:** > Thank you so much for your review! We're delighted to hear that Willo has been a game changer for your hiring process and is helping free up valuable time in your schedule. On adding questions to an interview—you can edit and add questions as long as the interview hasn’t been published and received any responses. If the interview has already received responses, the quickest way to include additional questions is to duplicate the interview and add your extra questions. I've also attached a link to our online support hub below, where you can find helpful guides on managing your interviews. And as always, our support team is ready to help if you need anything. Thanks again for your feedback and for choosing Willo! 😊 ### 25. Willo offers a sleek and seamless video interviewing process **Rating:** 5.0/5.0 stars **Reviewed by:** Dalton A. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Willo Video Interviewing?** I used Willo as part of an internship recruiting efforts and it had all the features we needed to have a great experience and to offer our candidates a great interviewing experience. I love all of the options that the platform offers, such as sending text and email reminders about the interview. Scorecards that multiple individuals can use to rate candidates. The ability to share single video interviews with individuals who don't have access to the platform. The ability to use a 2x speed on the interview. The list goes on! **What do you dislike about Willo Video Interviewing?** There wasn't anything that I disliked about the platform. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo helped us refine and improve our interviewing process. We used Willo to get a glimpse of the candidates before giving them an in-person interview. **Official Response from Rachel Thomson:** > Thank you so much, Dalton for your review! We're thrilled that Willo provided all the features you needed to create a great experience for both your team and your candidates. It’s wonderful to hear how tools like our SMS reminders, scorecards, and video sharing enhanced your recruiting efforts and helped streamline your process. We’re delighted Willo could play a part in refining your interviewing process, and we’re here anytime you need support for your future hiring needs. Thanks again for choosing Willo! 😊 ### 26. I would recommend Willo video interviewing... **Rating:** 5.0/5.0 stars **Reviewed by:** Kate S. | People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Willo Video Interviewing?** The pros of Willo video interviewing: - speeds up initial stages of selection - more consistent and structured interview process - candidates have reported greater flexibility and convenience **What do you dislike about Willo Video Interviewing?** - candidates have reported invites falling into their junk folder **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo video interviewing has streamlined our initial candidate screening and interview process, freeing up valuable time for our recruitment team. This efficiency is achieved by eliminating the need for preliminary phone calls with each candidate before their information is forwarded to the hiring manager for review. **Official Response from Rachel Thomson:** > Thank you so much for your review! We're delighted to hear that Willo has helped streamline your screening process and create a more structured and efficient hiring experience. It’s also great to know that candidates appreciate the flexibility and convenience. Regarding invites landing in junk folders, this can sometimes happen depending on a candidate’s email provider. We recommend asking candidates to check their spam folder and whitelisting our email domain to help prevent this. If you need any assistance with this, our support team is happy to help! Thanks again for your review and for choosing Willo! 😊 ### 27. So convenient for both the recruiter and the candidate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Willo Video Interviewing?** The platform saves me so much time in comparison to previously calling each individual. They can also complete it in their own time, which is far more convenient when trying to schedule around work. **What do you dislike about Willo Video Interviewing?** It does remove some personal aspects of the recruitment process and can sometimes put off candidates. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo helps me shortlist applicants using our screening questions that I would previously call them for, this saves me a lot of time and I find that those who do complete the video interview are of good quality. **Official Response from Rachel Thomson:** > Thank you for your glowing review of Willo! We're thrilled to hear that our platform has significantly saved you time compared to calling each individual candidate. I've attached a resource to help you understand how much time and money you can save by using Willo! We understand your concern about the personal aspects of the recruitment process. Striking the right balance between efficiency and personalization is important, and your feedback helps us improve. We're glad to know that despite this, you're finding high-quality candidates through our video interviews. Thanks again for sharing your experience and insights. We appreciate your support! ### 28. Amazing tool that works for our needs perfectly! **Rating:** 4.5/5.0 stars **Reviewed by:** C. Spencer R. | E, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about Willo Video Interviewing?** We use it a little differently than it was intended to be used, but boy are the interviews so wonderful for us to share with our team in finding new members for our organization! The way that we can share instantly and simply through the Zapier integration is clutch! If you are looking for an interview platform solution for your company look, look no further, they are the best in the business!! **What do you dislike about Willo Video Interviewing?** The fact that it doesn't work on the desktop version of Safari but does on the mobile is vexing!. I'd prefer it to be cheaper but it is worth the investment too **What problems is Willo Video Interviewing solving and how is that benefiting you?** Getting interviews day and night at the convienice that works for the inteviewee! It has been a game changer from booking appointments and taking days and days instead of hours! **Official Response from Rachel Thomson:** > Thank you so much for your enthusiastic review! We’re thrilled to hear that Willo is a game-changer for your hiring process, especially with the ease of sharing through Zapier. We understand the frustration with Safari’s desktop version—unfortunately, it doesn’t fully support the technology we use for in-browser recording (WebRTC), but we’re actively monitoring updates to improve compatibility. We're here for anything you need to make your experience even better, so don’t hesitate to reach out. Thanks again for choosing Willo as your go-to interview platform! ☺️ ### 29. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Willo Video Interviewing?** It saves time. We do not have to invite people for in-person interviews. It provides flexibility to both candidates and the employer. **What do you dislike about Willo Video Interviewing?** I don't see downsides for now. It's easy to use and quick to navigate through. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It diminished the time we usually spend on recruitment. **Official Response from Faith Madzikanda:** > Thank you for taking the time to share your experience. It's great to hear how Willo's easy user interface is helping you save time. Your feedback means a lot, and we're glad to be supporting your recruitment goals. We hope Willo continues to bring value to your team. ### 30. Willo has revolutionised and streamlined our recruitment process **Rating:** 5.0/5.0 stars **Reviewed by:** Sean T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Willo Video Interviewing?** The system is easy to use and has allowed us to better screen candidates. **What do you dislike about Willo Video Interviewing?** Nothing at all. It’s customisable and the support is second to none. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It is helping us to screen people who are genuinely interested and also assisting us with pre-screening applications more effectively. **Official Response from Rachel Thomson:** > Thank you so much for your kind review, Sean! We're delighted to hear that Willo has helped streamline your recruitment process and made screening more effective. It's fantastic to know the platform is working well for your team and that you've had a great experience with our support. We're always here if you need anything—thanks again for choosing Willo! 😊 ### 31. Review Willo regarding work **Rating:** 5.0/5.0 stars **Reviewed by:** Evelien S. | Relationship specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Willo Video Interviewing?** To hear and see a person and learning more about there experience **What do you dislike about Willo Video Interviewing?** sometimes the sound or the translation it not correct **What problems is Willo Video Interviewing solving and how is that benefiting you?** it will be good for me if the translation from the video is correct **Official Response from Rachel Thomson:** > Thank you so much for your review! We're really glad to hear that Willo is helping you get a better sense of candidates by seeing and hearing them share their experience. We appreciate your feedback on sound and translation—accuracy is important, and we're always working to improve. If you ever need support with this, our team is here and happy to help. Thanks again for sharing your thoughts! 😊 ### 32. Positive experience, with a care for candidate experience and non bias hiring **Rating:** 4.5/5.0 stars **Reviewed by:** Arianna W. | Regional Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Willo Video Interviewing?** So far, we have had a positive experience with using Willo for our hiring needs! It is timely, and love the fact that Willo will auto send text and emails for us. It is a great way to complete mass hiring with a limited number of recruiters. It is user-friendly and easy to navigate, as well as easy to set up. I feel supported with my account Manager as well. **What do you dislike about Willo Video Interviewing?** Because it is international, it will not send SMS without a country code- this has caused some hiccups. Would also love to see the option of allowing the candidate to select video OR audio option, based upon their preference. Though it is rare, we've had a few responses where the audio is faint, digital or did not properly download. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Our brand has only 2 recruiters- one per region. Due to the limited number of recruiters compared to the volume of hiring, the use of Willo has resolved several obstacles regarding response of candidates and timeliness of interviews/ moving to next steps and closing roles. **Official Response from Euan Cameron:** > Thank you for taking the time to review of our software, Arianna. I really appreciate it! As our SMS platform is global we will always require country codes - this is how we successfully deliver 99% of SMS to candidates. I really love the suggestion of video or audio selection for candidates and have logged this with the team - and linked it here. Have a great day and thanks for your support! ### 33. Saved about 100 hours in the first two months! **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Willo Video Interviewing?** Willo has been crucial to my hiring process. As a recruiter I speak with lots of candidates on a daily basis and having the Willo platform really has helped me to streamline this process and help me claw back 100d of hours of my time. Also candidates have said they preferred the video platform I was using (willo) to others that they have interviewed on. I like that I can tailor the questions and also that they can answer with video, text and PDF uploads. So versatile! **What do you dislike about Willo Video Interviewing?** I would love it if I could also update the instruction page. The instructions Willo has built into the platform for candidates are useful but I would love to be able to add my own spin onto them or even a short video from myself, welcoming them to our process. I would also love it if I could drag and drop clients into the next stages on the dashboard. I appreciate the stages are default but if h to there was a way to add custom stages that would be great. I'd also love it if it could integrate with my emails so I can trigger automated emails to be sent out as candidates move through the stages. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It very quickly gets rid of of candidates who only want to put 50% effort in. Also, it's really important to me as an agency that we find bright sparkly personalities for the PAs and EAs that we supply so I can see very quickly from the video interview if they're going to be a great fit or not. It honestly saves me so much time as I can get a really clear idea of the candidate without needing to sit on a call with them.l and disqualify at that stage if needed. Then when I do sit on a call with them I know they're already half right for us and then it's just the nitty gritty questions. ### 34. Using willow for international applicants **Rating:** 3.5/5.0 stars **Reviewed by:** Melissa C. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Willo Video Interviewing?** The ease of using the platform and how it helps to streamline my hiring needs. We frequently use it for an evergreen role that we have in order to test english efficiency for a critical role. It is easy to integrate into our process for a seamless and smooth hiring pipeline. **What do you dislike about Willo Video Interviewing?** The only downside i can see at this time is that there is no integration into an ATS where we could connect it efficiently. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Assessing English speaking efficiency at a fast rate **Official Response from Rachel Thomson:** > Thank you so much, Melissa, for your review! We're delighted to hear that Willo has been a valuable part of your hiring process, especially for assessing English proficiency in an evergreen role. It's great to know the platform has streamlined your hiring pipeline and made things easier for your team. I’ve linked more information on our 5000+ integrations here to explore ways to connect with your tools. Additionally, our support team is always happy to assist with setting up workflows through Zapier or native integrations to fit your needs. Please don’t hesitate to reach out if there’s anything we can do to help! Thanks again for sharing your experience with Willo! 😊 ### 35. admissions interviews **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Willo Video Interviewing?** its great to have one place to keep all of our videos. i like the email completion as it eliminates the need for us to follow up individually. **What do you dislike about Willo Video Interviewing?** i wish we could eliminate the queue faster **What problems is Willo Video Interviewing solving and how is that benefiting you?** we don't have enough live capacity to interview all candidates so it's helping us to process more applicants ### 36. Excellent One-Way Video Interview Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Lucy W. | Implementation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Willo Video Interviewing?** Willo is an excellent one-way video interviewing tool. As long as you have the information you need (branding, IV questions etc.,), it's quick and easy to get the interviews built and settings configured. A big plus as well is the variety of answer formats into the tool, such as video, audio, text, multiple choice, and more, which makes the hiring process much more inclusive. The Customer Success team is also very supportive, and quick to provide guidance or help with the platform features. **What do you dislike about Willo Video Interviewing?** It would be good to be able to customise the video interview locations on each interview, rather than them being tagged to the overall company location. **What problems is Willo Video Interviewing solving and how is that benefiting you?** The platform is supporting with high-volume interview campaigns, freeing up Recruiter time when it comes to arranging and conducting screening calls. **Official Response from Rachel Thomson:** > Thank you so much for your review! We're thrilled to hear that Willo’s flexibility and inclusive answer formats are making a positive impact on your hiring process. It’s great to know that our Customer Success team has been supportive too! Regarding your feedback on interview locations, a great solution is to duplicate your interviews for each location you’re filling the role. I’ve attached a support document that walks you through the process step-by-step. If you have any questions or need additional help, feel free to reach out—we’re always here to assist! Thanks again for sharing your experience and for choosing Willo! 😊 ### 37. Best Video Interviewing Software for Hiring! **Rating:** 4.5/5.0 stars **Reviewed by:** Rai V. | Executive Assistant to the CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Willo Video Interviewing?** Willo has truly transformed our hiring process. It's incredibly user-friendly and the ability to conduct video interviews asynchronously has saved us so much time. The platform is intuitive, making it easy for both candidates and interviewers to navigate. Highly recommend Willo for anyone looking for an effective, modern interviewing solution! **What do you dislike about Willo Video Interviewing?** None at the moment. Everything is working well for us. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Asynchronous interviews allow us to review candidates at our convenience, without the need to coordinate schedules for live interviews. This speeds up the hiring process significantly **Official Response from Rachel Thomson:** > Thank you so much for your wonderful review! We're thrilled to hear that Willo has transformed your hiring process and made things more efficient for both your team and your candidates. It’s great to know that the asynchronous interviews are saving you time and streamlining your workflow. If there’s ever anything we can do to make your experience even better, we’re always here to help. Thanks again for your support! 😊 ### 38. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Willo Video Interviewing?** A great platform and a game changer when receiving high volumes of applicants. Willo has saved us hours on interview time. **What do you dislike about Willo Video Interviewing?** If it allowed easy messaging in app to candidates to advice on next steps if successful or declines where not. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Cutting down on hours of interviewing with candidates who don’t meet criteria **Official Response from Rachel Thomson:** > Thank you so much for your review! We're thrilled to hear that Willo has been a game changer for your team and helped save valuable time during high-volume hiring. We really appreciate your feedback on in-app messaging—it's a great suggestion. In the meantime, many of our users manage follow-ups through integrations or by directing candidates to next steps via the final interview screen. If you'd like support setting something like this up, our team is always here to help. Thanks again for choosing Willo! 😊 ### 39. Neither positive nor negative **Rating:** 2.5/5.0 stars **Reviewed by:** Aniss Samy Z. | International Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Willo Video Interviewing?** Clean interface,easy to use and simple yet sophisticated **What do you dislike about Willo Video Interviewing?** Lagged a couple of times ,that might've been due to connection issues. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It solves the problem of having to do face-to-face interviews ### 40. Made short listing through staff easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Willo Video Interviewing?** I loved the fact that I could work around child care watching interview videos while my child napped , I could easily collaborate with our small busy team to short list for our administration role. **What do you dislike about Willo Video Interviewing?** People are sceptical. Some people are not willing to do the video interview for various reasons. Not sure what little small paragraph we can add at the beginning to clarify and reassure pontential talent **What problems is Willo Video Interviewing solving and how is that benefiting you?** Easy tool to use to allow quicker shortlisting of people as we only have a small team. **Official Response from Rachel Thomson:** > Thank you so much for your review! We're thrilled to hear how Willo has made it easier for you to work flexibly around childcare and collaborate with your team to streamline hiring. We understand that some candidates may feel hesitant about video interviews. Adding a short, friendly introduction at the start is always a great idea and help humanise the process which is so important. Please don’t hesitate to reach out if there’s anything we can do to support you further. Thanks again for sharing your experience! 😊 ### 41. A great tool for finding your ideal candidate **Rating:** 4.0/5.0 stars **Reviewed by:** Nasrene S. | Research and Engagement Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Willo Video Interviewing?** We’ve found it really helpful for setting up interviews, assessing the candidates who responded and overall, a great tool to use for hiring. **What do you dislike about Willo Video Interviewing?** We felt we received a low interview response rate from the applicants. It might just be that they weren’t comfortable with doing video one way interviews but could also be completely unrelated. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It is a quick and efficient way to screen and get to know applicants a bit better before inviting them for an in person interview. **Official Response from Rachel Thomson:** > Thank you so much for your thoughtful review! We're delighted to hear that Willo has been a valuable tool for setting up interviews and efficiently screening candidates before in-person interviews. We understand that response rates can vary, and our Customer Success team is here to help ensure your next hiring cycle runs even smoother. If you'd like, we can share tips and strategies to encourage higher engagement from applicants. Please don’t hesitate to reach out—we’re always ready to assist! Thanks again for sharing your experience and for choosing Willo! 😊 ### 42. Super easy to set-up for asynchronous interviews **Rating:** 5.0/5.0 stars **Reviewed by:** Max M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2025 **What do you like best about Willo Video Interviewing?** Able to process a lot of interviews asynchronously **What do you dislike about Willo Video Interviewing?** The page where they show interviews completed could do with a bit of a UI refresh **What problems is Willo Video Interviewing solving and how is that benefiting you?** Handling lots of interviews and being able to complete them asynchronously **Official Response from Rachel Thomson:** > Thank you, Max for your review! We're so glad to hear that Willo is helping you efficiently process a high volume of interviews asynchronously. We also appreciate your feedback on the UI and will pass it along to our team as we continue improving the platform. If there's anything else we can do to enhance your experience, feel free to reach out. Thanks again for choosing Willo! 😊 ### 43. Time Saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Willo Video Interviewing?** Willo's video interview feature is just the thing I needed to help me recruit a big team in a short time. I can flip through videos based on which answers I want to hear without having to listen to the entire interview. I absolutely love that I can download these interviews and see the timezone as well as which country our applicants are responding from. **What do you dislike about Willo Video Interviewing?** I dislike that the videos expire and are removed after a few months. **What problems is Willo Video Interviewing solving and how is that benefiting you?** My biggest problem with hiring was having to interview a large number of people for 30 minutes each within a short period of time. Willo totally solved that problem for me. I am able to interview 30+ people and narrow down my selection to the top picks in 1 -2 days compared to 2 weeks. That is outstanding! It makes me feel so much more effecient in what I do while allowing me the time to oversee and complete other tasks and projects. **Official Response from Rachel Thomson:** > We're thrilled to hear how Willo is streamlining your process, enabling you to review and manage a large team quickly and effectively. It's fantastic that you're able to save so much time and increase your efficiency. We offer additional storage options that might suit your needs, and our sales team would be happy to discuss these with you to ensure you can keep important interviews as long as you need. I've attached a support link with additional info and you can contact sales via sales@willo.video Thank you again for choosing Willo and for your kind words. We're delighted to support your hiring process and look forward to continuing to help you achieve great results! ### 44. Willo Took our average onboarding time down from 3 hours per candidate to just shy of 15 minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Willo Video Interviewing?** The UI is neat and modernised, the multiple languages support is great since we hire people who are multilingual as our core pool, filtering through responses is wonderful, LOVE the pricing as well! It's quite intiutive to use, beyond easy to implement for ourselves and the candidates, Their customer support is incredibly patient with the candidates [and ourselves subsequently] We do use willo for 90% of our process, due to how easy it is to integrate it and just get it off the ground for new openings and what not! **What do you dislike about Willo Video Interviewing?** Inability to download responses of multiple candidates at once [You have to manually do them one at a time, which's quite time consuming when We're onboarding hundreds of candidates per month! **What problems is Willo Video Interviewing solving and how is that benefiting you?** Interview time, Our average used to be 3 hours between intial screening, and follow up interviews, it's now down to 15 minutes including all the onboarding related tasks! **Official Response from Euan Cameron:** > Thank you for taking the time out your day to leave this review. It's really apprecaited by me and the team here that you are getting so much value from Willo. I wonder if our bulk download feature would be beneficial for you - please take a look at the link below and see if it answers your question. And if not, please reachout to us. ### 45. Time saving product and quality results! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin S. | HR Partner - Americas, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Willo Video Interviewing?** The ease of use on both the hiring and candidate side. I have my hiring managers test a demo interview so they can see and 'feel' how the interviews work. Interviews are very easy to implement and customize! I enjoy the ability to control the length of time and number of recording attempts candidates can make. **What do you dislike about Willo Video Interviewing?** The only downside is the candidates who do not feel comfortable recording a video interview. Willo is on the leading edge of new interview techniques, and unfortunately many candidates will skip or ignore because they do not want to do it. The positive side is that shows the true character of candidates and helps in the process of finding quality talent. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo is a time saver for my recruitment process. Rather than cold-calling candidates for a phone conversation, or trying to find time that fits both our calendars, candidates can instead complete the video interview whenever, and wherever is convenient for them. In addition, I can send more interview requests than I would normally for phone interviews - allowing for a broader talent pool. **Official Response from Rachel Thomson:** > Kristin, thank you for your wonderful review of Willo! We're thrilled to hear that you and your hiring managers find our platform easy to use and customize with your own branding. It's great to know that the flexibility in controlling interview settings has been beneficial for you and your team 😊. We understand that some candidates might be hesitant about video interviews. Your insight into how this can reveal true character is invaluable. We're glad Willo is saving you time and helping you reach a broader talent pool. I've attached a resource to help you understand how much time you can save by using Willo! Your feedback is invaluable to us, thank you again for taking the time to leave this review! ### 46. Very user friendly and accessible for all **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Senior Talent Acquisition Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Willo Video Interviewing?** It will faciliate and cut the recruiting process in 1/2 as the integration was easy. Also Willo has been easy to use. I will be using Willo more going forward and it has a lot of great features. **What do you dislike about Willo Video Interviewing?** So far, there has been no down side to Willo. The customer service was great. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It cuts my interview process time in half. Applicants can apply who are actually interested and we can view them right away. ### 47. Strong enabler for more scalable hiring without losing out on quality **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander K. | Co-Founder & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Willo Video Interviewing?** Willo Video Interviewing is valued for its asynchronous interview capabilities, user-friendly interface, and tools that facilitate team collaboration in the hiring process. **What do you dislike about Willo Video Interviewing?** In the early days we had some technical issues with video and audio glitches, which are fully fixed by now, so as of today it runs very smoothly **What problems is Willo Video Interviewing solving and how is that benefiting you?** I can scale the screening and interviewing process and streamline everything as much as possible **Official Response from Rachel Thomson:** > Thank you for your fantastic feedback! We’re thrilled to hear that Willo is helping you scale your hiring process efficiently without compromising quality. It’s great to know that the platform is now running smoothly for you after those early technical issues. If there’s ever anything we can do to further enhance your experience, we’re here to help. Thanks again for sharing your experience with Willo! 🙌 ### 48. Willow is a great one-way video platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sonya M. | Sr. Talent Acquisition Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Willo Video Interviewing?** Out candidates have really enjoyed their experience with Willo. The ability to read the question, think about it and then take their time answering is a positive. Plus, they can re-record multiple times until they are happy with their answer, giving them the control to have a great interview. **What do you dislike about Willo Video Interviewing?** It would be great if the candidates could see the entire list of questions before the actual interview starts. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It is allowing our customers the opportunity to view the actual interview with candidates. Plus, we can get more interviews done in a shorter amount of time, expediting the hiring process. **Official Response from Rachel Thomson:** > Thank you for your review 🙌 We're delighted to hear that your candidates are enjoying their experience, particularly appreciating the ability to think through their answers and record multiple times until they are satisfied. We appreciate your suggestion about allowing candidates to see the entire list of questions before starting the interview. To solve this, you could include the questions as part of your interview description copy on the welcome page for candidates 😊. It's fantastic to hear that Willo is helping you provide a more transparent interview process for your clients and speeding up your hiring timeline. Your success is what drives us! ### 49. Willo Has Elevated Our Interviewing Process **Rating:** 5.0/5.0 stars **Reviewed by:** Zodwa N. | Director of Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Willo Video Interviewing?** Willo Video Interviewing allows us to get a good feel for our hiring candidates without the hassle of coordinating face-to-face interviews. This helps us make fast and informed decisions about who moves through our interview process, saving us a lot of time and energy. **What do you dislike about Willo Video Interviewing?** We've used a different video interviewing site before that provided interview question templates. I don't believe Willo has that feature, and it might be nice to have a template to customize. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo helps us solve the problem of filtering through hiring candidates. You can only gather so much information from an application or a resume; Willo allows us to fill in the picture for each candidate a little more fully. And being able to do this without the time-consuming process of scheduling and conducting face-to-face interviews is a huge win. **Official Response from Rachel Thomson:** > Thank you Zodwa for your review of Willo! We're delighted to hear you are efficiently assess candidates without the hassle of coordinating face-to-face interviews - helping you make fast and informed decisions. We appreciate your suggestion regarding interview question templates. This is a great idea, and we're always looking for ways to enhance our features. Our CSS, Faith has a pdf of all the questions in our auto-suggestions so please reach out to her for this document, she would be more than happy to help. You can reach her at: faith@willo.video It's fantastic to know that Willo is helping you filter through candidates more effectively, saving you time and providing a fuller picture of each applicant. Your support and feedback means a lot to us - Happy Hiring 😊! ### 50. Willo is a great tool that helps make the recruitment process faster and smoother. **Rating:** 5.0/5.0 stars **Reviewed by:** John W. | Human Resources Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Willo Video Interviewing?** It is straightforward and easy to use/administer **What do you dislike about Willo Video Interviewing?** I wish it integrated better with Greenhouse **What problems is Willo Video Interviewing solving and how is that benefiting you?** Takes out the initial screen needed to vet candidates **Official Response from Rachel Thomson:** > Thank you, John, for your feedback! We’re so glad to hear that you find Willo straightforward and easy to use. We appreciate your note about integration with Greenhouse—it’s valuable input, and we’re always looking for ways to improve. If you ever need support or have ideas for making your experience even better, our team is here to help. Thanks again for sharing your thoughts! 😊 ## Willo Video Interviewing Discussions - [What would you do to improve the number of candidates that complete a Willo interview?](https://www.g2.com/discussions/what-would-you-do-to-improve-the-number-of-candidates-that-complete-a-willo-interview) - 3 comments, 2 upvotes - [What is the best app for video interview?](https://www.g2.com/discussions/what-is-the-best-app-for-video-interview) - 1 comment - [How much does Willo cost?](https://www.g2.com/discussions/how-much-does-willo-cost) - 1 comment - [What are 3 advantages of video interviews?](https://www.g2.com/discussions/what-are-3-advantages-of-video-interviews) - 2 comments - [How does Willo interview work?](https://www.g2.com/discussions/how-does-willo-interview-work) - 3 comments - [View Willo Video Interviewing pricing details and edition comparison](https://www.g2.com/products/willo-video-interviewing/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+02%3A28%3A45+-0500&secure%5Bsession_id%5D=8e2c4dd8-39bd-4e60-8526-9338ba8bb7c2&secure%5Btoken%5D=613cb0e037a20a4bb80e94be4269061a2ee6f255762977ec42c814fb8e8855e0&format=llm_user) ## Willo Video Interviewing Integrations - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [Avature](https://www.g2.com/products/avature/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Lever](https://www.g2.com/products/lever/reviews) - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - [Oracle Workforce Management](https://www.g2.com/products/oracle-workforce-management/reviews) - [Pinpoint](https://www.g2.com/products/pinpoint-software-pinpoint/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [Teamtailor](https://www.g2.com/products/teamtailor/reviews) - [Tribepad](https://www.g2.com/products/tribepad/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews) - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Willo Video Interviewing Features **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content** - Technology - File Sharing - Customization **Platform Additional Functionality** - Mobility - Messaging - Task Management - Dashboards ## Top Willo Video Interviewing Alternatives - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (690 reviews) - [Hireflix One-Way Video Interviewing](https://www.g2.com/products/hireflix-one-way-video-interviewing/reviews) - 5.0/5.0 (434 reviews) - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - 4.8/5.0 (241 reviews)