Webex Events & Webinars Reviews (1,078)

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Webex Events & Webinars Reviews (1,078)

View 2 Video Reviews
4.6
1,078 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and robust features, which facilitate seamless event management and enhance audience engagement. The intuitive interface and extensive customization options allow organizers to tailor events effectively, leading to positive experiences for both hosts and attendees. However, some users note that the interface can be overwhelming for newcomers.

Pros & Cons

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Maile C.
MC
Maile C.
executive assistant
Enterprise (> 1000 emp.)
"Easy Event Logistics, Smooth Navigation, and Helpful Customer Support"
5/5
What do you like best about Webex Events & Webinars?

Event logistics were easy to access and following our event we can still see attendee engagement and networking. Most found it easy to navigate through the different features and the performance of the app stood up to the entire day without any issues. We had almost 500 people registered to use this app for our one-day event. Its nice not having to juggle between different platforms because everything is right within the app. The customer support was also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

Compatibility including livestream problems and livestream issues arose during the event while using the launch studio feature. That may have resulted to the interface freezing and needed a restart or not enough refreshes to the page. It was a bit time consuming as some presenters had to hold before being able to move on with their presentation. Review collected by and hosted on G2.com.

Hidayatullah .
H
Hidayatullah .
Business Consultant
Mid-Market (51-1000 emp.)
"Reliable, Feature-Rich Platform for Professional Training and Large-Scale Webinars"
4.5/5
What do you like best about Webex Events & Webinars?

What I like most about Webex Events & Webinars is its reliability and its comprehensive feature set for delivering professional online training and large-scale webinars. The platform makes it straightforward to manage registrations, schedule sessions, control participant access, and run smooth live presentations with minimal technical issues. Interactive tools like Q&A, polling, chat, and breakout sessions also help keep participants engaged, which is especially important for education and training programs. The recording and reporting features add even more value by letting us review sessions, track attendance, and assess learning outcomes. Overall, Webex enables us to deliver structured, interactive, high-quality virtual learning experiences for both small classes and larger public training events. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

Webex Events & Webinars is generally very reliable, but the platform can sometimes feel heavy, especially for participants on limited bandwidth or using older devices. Initial load times and required software updates can occasionally delay the start of a session, which disrupts the flow of training programs. A lighter client option, or stronger performance in the browser-based experience, would greatly improve usability overall, particularly for large-scale education and public training sessions. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Fast, Simple Webex for Virtual Events and Team Collaboration"
4.5/5
What do you like best about Webex Events & Webinars?

Doing virtual events with our team is much easier in Webex. We started by using Events, and now we use about seven of the Webex products. It’s fast, and the interface is simple for messaging, interacting, and following up. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

There aren’t many problems with Webex Events, and the performance is better than other platforms. That said, it would be great to have more branding tools for events. Overall, it’s a great tool for small teams. Review collected by and hosted on G2.com.

Karis A.
KA
Karis A.
Vice President, Marketing
Computer Software
Mid-Market (51-1000 emp.)
"Comprehensive Event App with Great Support"
4/5
What do you like best about Webex Events & Webinars?

The offering is very comprehensive as to what ideas and elements can be included in the event app/webpage. For the most part, end users seem it easy to navigate. The chat support is excellent and very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

At times, navigating the backend can be confusing. Because there are a lot of pieces and parts, it can be hard to find exactly where everything is and what all the categories and other options mean, i.e., how to best use them and how they could make the user experience better. Review collected by and hosted on G2.com.

Deborah K.
DK
Deborah K.
Small-Business (50 or fewer emp.)
"Real-Time Efficiency with Webex Events"
5/5
What do you like best about Webex Events & Webinars?

I like how Webex Events & Webinars populates the website and app in real time, which makes changes easier and more efficient. It allows me to enter all the information in one spot, which is really convenient. The app also lets us do ratings and announcements in real time, which I find very useful. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

I would like there to be an app for Webex where I could do an announcement or attendee change instead of doing it on the website. Review collected by and hosted on G2.com.

TA
Tosh A.
Field Marketing Manager
Mid-Market (51-1000 emp.)
"Effortless Event Management with Seamless Website Integration"
5/5
What do you like best about Webex Events & Webinars?

This tool is ready to use and integrates seamlessly with our website, making it simple to showcase and manage a variety of events. I appreciate its intuitive interface for event registration, as well as its flexible design, which can be customized to suit the specific requirements of each event. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

Overall, our experience has been very positive. The process of managing attendee information was both smooth and efficient, which proved to be a significant benefit for our team. At this point, I have no complaints, as it has reduced by half the amount of time our staff needs to organize our events. Review collected by and hosted on G2.com.

Ruvimbo J.
RJ
Ruvimbo J.
Associate 1, Field Service Operations
Mid-Market (51-1000 emp.)
"Webex review"
5/5
What do you like best about Webex?

What I appreciate most about Webex is its consistently reliable video and audio quality, which holds up well even in lengthy meetings. Scheduling, joining, and sharing screens are all straightforward, and the chat and recording features help keep collaboration both smooth and well-organized. Review collected by and hosted on G2.com.

What do you dislike about Webex?

One thing I don't like about Webex is that it tends to use a lot of system resources, which can cause it to lag, especially when several people are sharing their screens or using video at the same time. Additionally, I feel that the interface could be updated to look more modern and be easier to navigate. Review collected by and hosted on G2.com.

Arjun P.
AP
Arjun P.
Network Specialist - Collaboration Tools
Enterprise (> 1000 emp.)
"Robust Solution for Hosting both Virtual and Hybrid Large-scale Events"
5/5
What do you like best about Webex Events & Webinars?

We recently hosted our "Celebrate You Week" and the scalability of the Webex Events platform was undoubtedly one of its greatest strengths. We were able to accommodate nearly 15,000 participants seamlessly, without any technical glitches or interruptions.

The platform’s interactive features—such as gamification, live Q&A sessions, polling, and chat functionality—played a key role in keeping the audience actively engaged throughout the event. Additionally, we effortlessly set up a dynamic dashboard at our office premises, powered by the Webex Events dashboard, which displayed images and posts shared by participants in real time, eliminating the need for any manual intervention.

Post-event, the analytics and reporting tools provided accurate insights into participation trends and walk-ins, enabling us to quickly share comprehensive reports with management. Overall, Webex Events proved to be a robust and reliable solution for hosting large-scale, interactive events. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

We faced a few challenges during the event, particularly when the host was delayed in joining, which caused the panelists to experience difficulties connecting to the audio. Additionally, following a recent update, some advanced settings became buried within menus, making it less intuitive and requiring prior training for first-time hosts to navigate effectively.

Another limitation was the attendee chat functionality, which remains quite basic and lacks support for threaded conversations or richer formatting options, limiting more dynamic audience interaction. Review collected by and hosted on G2.com.

Muhammad Awais  A.
MA
Muhammad Awais A.
Sr ICT Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Large-Scale Event Management with Great Engagement Tools"
4.5/5
What do you like best about Webex Events & Webinars?

I find Webex Events & Webinars invaluable for hosting large-scale virtual sessions, as it effectively helps us deliver organized, interactive, and substantial networking sessions. What I like most is the strong control over the sessions, allowing me to manage large audiences effortlessly. The platform facilitates smooth presentations and engages participants effectively through its Q&A and polling features, enhancing the overall experience. Additionally, I appreciate the registration and reporting features, which simplify tracking attendance and following up after the event. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

I believe the first-time setup for Webex Events & Webinars could be improved. It required some initial learning to navigate effectively. Additionally, the platform offers limited customization options. A more guided setup wizard that walks users step-by-step through creating a webinar would be beneficial. Furthermore, having clearer default settings and pre-built templates would aid in branding. I would also appreciate a more customizable registration page, allowing changes in fonts and color themes. Review collected by and hosted on G2.com.

Akash R.
AR
Akash R.
Fresher
Information Technology and Services
Mid-Market (51-1000 emp.)
"It's was a good meeting similar to zoom."
4/5
What do you like best about Webex Events & Webinars?

The experience is good as the previous one with good interface Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

The overall experience of the software is good as it provides a smooth workflow Review collected by and hosted on G2.com.