Wave Reviews (328)

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Reviews

Wave Reviews (328)

View 3 Video Reviews
4.3
328 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and free core features, making it an ideal choice for small businesses and freelancers. The intuitive interface simplifies invoicing and expense tracking, allowing users to manage finances efficiently without prior accounting knowledge. However, some users note that customer support can be slow to respond, which may hinder the experience.

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Brittany C.
BC
Brittany C.
CEO and Founder
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Simplifies Bookkeeping for Small Businesses"
5/5
What do you like best about Wave?

Wave makes bookkeeping and accounting easy for me as a business owner. It also allows me to include payment links in traditional PDF invoices, which makes it extra easy for clients in smaller businesses or nonprofits to pay me on time without having to initiate their own ACH transfer or write a check. Review collected by and hosted on G2.com.

What do you dislike about Wave?

There was one feature I wanted to use in Wave that I know I could do in Xero, but I couldn't figure it out in Wave. Wave is good for general, standard functions. For more complicated processes or procedures, you might need a more advanced product. Review collected by and hosted on G2.com.

Connie S.
CS
Connie S.
Owner/Operator
Small-Business (50 or fewer emp.)
"Perfect for Small Business Accounting"
4.5/5
What do you like best about Wave?

I appreciate Wave for its ease of use and that it's not complicated, which makes it perfect for small businesses. I love that I can connect multiple accounts, and the account is inexpensive. I find uploading receipts easy as I can just forward emails to a dedicated email linked to my account. It helps me see my cash flow and makes report preparation easy. I like that it can identify duplicate transactions and has a merge option, so I can easily reconcile. The initial setup was super easy, taking less than 5 minutes to connect all my bank accounts. Review collected by and hosted on G2.com.

What do you dislike about Wave?

I would love to see a paystubs report for business owners so I can usually show income. Review collected by and hosted on G2.com.

Aaron W.
AW
Aaron W.
Owner/ceo
Small-Business (50 or fewer emp.)
"Best-in-Class Free Tier for Contact Exchange"
4/5
What do you like best about Wave?

The free tier is the best free version I’ve seen in any contact exchange app! Review collected by and hosted on G2.com.

What do you dislike about Wave?

The nfc exchange worked so well on my last phone. It’s very hit and miss on my new one. It’s annoying actually. Review collected by and hosted on G2.com.

Justin V.
JV
Justin V.
Principal
Small-Business (50 or fewer emp.)
"Disappointed with Changes and Poor Support"
1/5
What do you like best about Wave?

I appreciate the free plan from Wave, which I've been using since I started with them almost ten years ago. I like the recurring invoicing feature and the automatic reminders for invoices, which takes a little off my mind knowing that's all being done for me. The platform's ability to handle multiple types of credit cards and ACH transactions is also something I like. Review collected by and hosted on G2.com.

What do you dislike about Wave?

I don't like that they removed the feature to file 1099s for a small fee. Now, you have to subscribe to their payroll service for the whole year, which I don't need. This feels like a money-grabbing move, and it's a huge negative for me. Their customer service hours are also very limited compared to before, and communication about changes was poor. You can't reach a human easily, which is frustrating. Review collected by and hosted on G2.com.

Vivek Kumar S.
VS
Vivek Kumar S.
Freelancer
Small-Business (50 or fewer emp.)
"Great Free Core for Freelancers, but Key Automations Now Locked Behind Pro"
3.5/5
What do you like best about Wave?

The free core plan provides unlimited expense tracking, free invoicing, and basic reporting, which makes it an ideal option for many freelancers. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Feature creep hidden behind a paywall: automatic bank feeds and receipt scanning are no longer free. If you want bank transactions to populate automatically, you now have to pay the $19/month Pro fee; on the free plan, you’re stuck manually uploading CSV files. Review collected by and hosted on G2.com.

RK
Robert K.
Dispatcher
Small-Business (50 or fewer emp.)
"Wave Makes Free Invoicing Easy"
5/5
What do you like best about Wave?

Wave is great because it let's us send invoices for free. Review collected by and hosted on G2.com.

What do you dislike about Wave?

It would be nice if the expense monitoring was also free, but it's understandable that they make you pay for that feature. Review collected by and hosted on G2.com.

Megan E.
ME
Megan E.
Owner, Lead Designer
Small-Business (50 or fewer emp.)
"Easy, Brand-Custom Invoicing That Simplifies Payments and Reconciliation"
5/5
What do you like best about Wave?

I love how easy it is to draft and send invoices and that there are options to customize the invoice to your brand. Makes it easy to receive payments and reconcile accounts. Review collected by and hosted on G2.com.

What do you dislike about Wave?

How long it takes to receive payouts after invoices have been paid, sometimes up to 10 days. Review collected by and hosted on G2.com.

Charles P.
CP
Charles P.
Entrepreneur
"Effortless Networking Made Simple with Wave"
5/5
What do you like best about Wave?

I like how Wave helps me contact and be seen by potential clients easily. I appreciate the facility to share my profile with a card, which makes it much simpler than writing my email on another phone. The initial setup was very easy, and we are still on Wave because we like it. Review collected by and hosted on G2.com.

What do you dislike about Wave?

I find it inconvenient that you have to click on a link to share your profile with the card. It would be better if the profile could just appear automatically on the cellphone without having to click a link. Review collected by and hosted on G2.com.

Brandon S.
BS
Brandon S.
Radio Host
Small-Business (50 or fewer emp.)
"Budget-Friendly and Easy to Use, But Lacks Some Automation"
4.5/5
What do you like best about Wave?

I like that Wave is easy to use, it's free, and you can still get a lot of use from the free stuff. Review collected by and hosted on G2.com.

What do you dislike about Wave?

I hate that they got rid of the invoicing feature where I can just set it and forget it. You have to upgrade the account to have that feature. Review collected by and hosted on G2.com.

Brij Sen S.
BS
Brij Sen S.
Assistant Team Lead
Mid-Market (51-1000 emp.)
"Great Budget-Friendly Cloud Accounting for Small Businesses"
4.5/5
What do you like best about Wave?

Wave is very good software for small businesses with fewer than 1,000 transactions. It’s a great opportunity for smaller businesses to manage their financial data in the cloud. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Overall, it’s good for the budget. However, the UI could be better. Review collected by and hosted on G2.com.