--- title: VoIPMonitor Reviews meta_title: 'VoIPMonitor Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how VoIPMonitor works for a business like yours. date_modified: '2026-03-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VoIPMonitor Reviews **Vendor:** VoIPmonitor software **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) ## About VoIPMonitor VoIPmonitor is an open-source network packet sniffer designed for monitoring and analyzing VoIP (Voice over IP communications. It supports protocols such as SIP, RTP, and RTCP, and operates on Linux systems. By evaluating network parameters like delay variation and packet loss, VoIPmonitor assesses call quality using the ITU-T G.107 E-model, which predicts quality on the MOS (Mean Opinion Score scale. Call data, along with relevant statistics, are stored in a MySQL or ODBC database. Additionally, each call can be saved as a pcap file, capturing SIP, RTP, RTCP, T.38, and udptl protocols. VoIPmonitor also decodes speech, allowing playback through its commercial web GUI or saving as WAV files. Supported codecs include G.711 alaw/ulaw, with commercial plugins extending support to G.729a, G.723, iLBC, Speex, GSM, SILK, iSAC, and OPUS. The software can also convert T.38 FAX data to PDF format. Key Features and Functionality: - Comprehensive Protocol Support: Monitors SIP, RTP, RTCP, and T.38 protocols, ensuring thorough analysis of VoIP communications. - Quality Assessment: Analyzes packet loss and delay variations, calculating MOS scores according to the ITU-T G.107 E-model. - Data Storage: Saves call data and statistics to MySQL or ODBC databases; optionally stores each call as a pcap file. - Audio Decoding and Playback: Decodes audio streams, supporting various codecs, and allows playback via the web GUI or saving as WAV files. - FAX Conversion: Converts T.38 FAX data to PDF format for easy viewing and archiving. - Scalability: Handles thousands of simultaneous calls on a single server or distributed across multiple servers. - Commercial Web GUI: Offers advanced features like comprehensive filters, detailed SIP protocol overviews, live call monitoring, dashboards, user management, and alert generation. Primary Value and User Solutions: VoIPmonitor provides VoIP service providers, call centers, and enterprises with a robust tool to monitor and troubleshoot the quality of SIP VoIP calls. It enables the archiving of all calls, including SIP, RTP, and T.38 FAX, in a CDR database. Users can decode and play calls directly from the GUI or view T.38 FAX as PDFs. The software is also beneficial for billing purposes and monitoring call centers. Its scalability ensures it can handle large deployments, making it suitable for organizations of various sizes. - [View VoIPMonitor pricing details and edition comparison](https://www.g2.com/products/voipmonitor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+09%3A27%3A27+-0500&secure%5Bsession_id%5D=1724d499-b3d1-447b-9391-d864e04f8e07&secure%5Btoken%5D=9195b5534539fdcc6077aa4ed18ef6df7da9bea669fb5dc238698852bc4d4ca3&format=llm_user) ## VoIPMonitor Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top VoIPMonitor Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,668 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,582 reviews)