--- title: VoIP Solutions Reviews meta_title: 'VoIP Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how VoIP Solutions works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 12 scale: '5' date_modified: '2026-09-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

VoIP Solutions Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the flexibility of VoIP Solutions, which is ideal for remote teams and easily integrates with existing systems. (1 mentions)
Users value the helpful support from Vested Networks, making integration with existing CRM systems seamless. (1 mentions)
Users struggle with call drops, experiencing interruptions and delays that disrupt communications during VoIP calls. (1 mentions)
Users report experiencing call issues such as breaks, delays, and complete call losses, impacting communication quality. (1 mentions)
Users experience intermittent call drop and delays, impacting the overall quality of communication on VoIP Solutions. (1 mentions)

Top Pros or Advantages of VoIP Solutions

1. Flexibility
Users value the flexibility of VoIP Solutions, which is ideal for remote teams and easily integrates with existing systems.
See 1 mentions

See Related User Reviews

AA

Ashraf A.

Mid-Market (51-1000 emp.)

4.5/5

"Enhanced greatly our team’s communication system"

What do you like about VoIP Solutions?

As we are a small marketing agency that has a remote working team, this flexibility of the plan was appealing to me the most. The Vested Networks crew

2. Helpfulness
Users value the helpful support from Vested Networks, making integration with existing CRM systems seamless.
See 1 mentions

See Related User Reviews

AA

Ashraf A.

Mid-Market (51-1000 emp.)

4.5/5

"Enhanced greatly our team’s communication system"

What do you like about VoIP Solutions?

As we are a small marketing agency that has a remote working team, this flexibility of the plan was appealing to me the most. The Vested Networks crew

Top Cons or Disadvantages of VoIP Solutions

1. Call Drops
Users struggle with call drops, experiencing interruptions and delays that disrupt communications during VoIP calls.
See 1 mentions

See Related User Reviews

AA

Ashraf A.

Mid-Market (51-1000 emp.)

4.5/5

"Enhanced greatly our team’s communication system"

What do you dislike about VoIP Solutions?

I have had problems of occasional breakage of calls at times. At times a call is lost completely or there is a noticeable delay or stutters in the cal

2. Call Issues
Users report experiencing call issues such as breaks, delays, and complete call losses, impacting communication quality.
See 1 mentions

See Related User Reviews

AA

Ashraf A.

Mid-Market (51-1000 emp.)

4.5/5

"Enhanced greatly our team’s communication system"

What do you dislike about VoIP Solutions?

I have had problems of occasional breakage of calls at times. At times a call is lost completely or there is a noticeable delay or stutters in the cal

3. Voice Quality
Users experience intermittent call drop and delays, impacting the overall quality of communication on VoIP Solutions.
See 1 mentions

See Related User Reviews

AA

Ashraf A.

Mid-Market (51-1000 emp.)

4.5/5

"Enhanced greatly our team’s communication system"

What do you dislike about VoIP Solutions?

I have had problems of occasional breakage of calls at times. At times a call is lost completely or there is a noticeable delay or stutters in the cal

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AA
Ashraf A.
Project Control Specialist
Education Management
Mid-Market (51-1000 emp.)
"Enhanced greatly our team’s communication system"
4.5/5
What do you like best about VoIP Solutions?

As we are a small marketing agency that has a remote working team, this flexibility of the plan was appealing to me the most. The Vested Networks crew was beneficial in assisting with getting us linked to a current CRM plan we have. Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

I have had problems of occasional breakage of calls at times. At times a call is lost completely or there is a noticeable delay or stutters in the call. Review collected by and hosted on G2.com.

CS
Carlos S.
HR Manager
Mid-Market (51-1000 emp.)
"Best method for communication."
4/5
What do you like best about VoIP Solutions?

simplicity of use and the ease of training. Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

Lack of use company wide and issues when internet goes down. Review collected by and hosted on G2.com.

VR
Vinay R.
Deputy Manager
Pharmaceuticals
Mid-Market (51-1000 emp.)
"Crystal clear and best product"
5/5
What do you like best about VoIP Solutions?

Since they way of working has changed and made people to connect over the calls for much of their day to day business this is helping a lot.

1) VOIP opens quickly when launched.

2) Call quality is clear and smooth.

3) Video clarity adapts to internet speed and brings in the clear picture. Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

When switching the VPN the call buffers should be fixed. Apart from that this is meeting the requirement and good to use. Review collected by and hosted on G2.com.

Milan K.
MK
Milan K.
Senior System Administrator
Small-Business (50 or fewer emp.)
"Best Of Voice over IP product"
3.5/5
What do you like best about VoIP Solutions?

Service from product team

Different Categories of solutions in VOICE. Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

Costing

Region wise solution restrictions through telephony Review collected by and hosted on G2.com.

Thomas L.
TL
Thomas L.
Director of sales and customer service
Small-Business (50 or fewer emp.)
"VOIP a good solution"
4/5
What do you like best about VoIP Solutions?

The call quality is exceptional, and the costs are significantly lower compared to traditional phone systems. Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

You need to have a an understanding of how this kind of tool works to properly use it. Review collected by and hosted on G2.com.

HA
Hussam A.
oOwner
Small-Business (50 or fewer emp.)
"Get back up and running quickly with VoIP solutions"
4/5
What do you like best about VoIP Solutions?

Very quick and easy to implement, customer support provided responses quickly! No downtime just uptime Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

The initial setup took a bit longer than expected, some bugs but customer service will help clear any issues up as they arise. Review collected by and hosted on G2.com.

Kalyan S.
KS
Kalyan S.
Resource Manager
Mid-Market (51-1000 emp.)
"Nice product overall"
4.5/5
What do you like best about VoIP Solutions?

Easy connectivity and many features to help us connect in different modes - Voice, Chat, Video Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

Sometimes it takes a lot of time to switch from one tab to another Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Mobility, convenience, communicate anywhere"
4.5/5
What do you like best about VoIP Solutions?

Easy to install. Set up anywhere no hardwiring required no phone jack installation Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

The only downside is if you lose your internet connection you lose phone and computer service Review collected by and hosted on G2.com.

Belinda F.
BF
Belinda F.
Marketing
Small-Business (50 or fewer emp.)
"Love the service!"
5/5
What do you like best about VoIP Solutions?

The convenience and accessibility. It is great to use. Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

Getting to learn the system can be tricky but I had to play around with it. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Good Service"
4/5
What do you like best about VoIP Solutions?

Ease of Use, number of features, Customer Support Review collected by and hosted on G2.com.

What do you dislike about VoIP Solutions?

Connectivity issues, there is a call drop Review collected by and hosted on G2.com.
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