Having used the product extensively, this reviewer highlights the knowledgeable support team as a key strength. The high cost is a drawback, though they believe it to be justified.
View Full ReviewEase of use. Ease of integration are the two items I like the best. Review collected by and hosted on G2.com.
I have not encountered anything that I dislike about the platform Review collected by and hosted on G2.com.

Enhanced analysis features like interactive analysis, plugin capabilities and automation integrations. Review collected by and hosted on G2.com.
Sometimes get a quick time out of analysis depending on file and isn’t able to do full analysis. This is very rare though when it happens Review collected by and hosted on G2.com.
VMware has always been a great threat intelligence tool which helps us to perform malware analysis, thread detection and incident response. My most favourite feature would be the dynamic thread detection which helps us to analyse threats on the go. It is also very useful in terms of automation has its API could be used to enable efficient automatic work flows. The sandbox is one extremely useful feature which helps us in the threat analysis. Review collected by and hosted on G2.com.
It could have an interface which is much more intuitive making it much more easy during a learning curve when starting with VMRay. Review collected by and hosted on G2.com.
Thank you for sharing your thoughtful and detailed review. We're happy to hear that you value our solution's capabilities, especially the depth of dynamic analysis. It's fantastic to know that our solution and automation via API integration have made a significant impact on your malware analysis and incident response workflows.
We also appreciate your feedback regarding our user interface. We are continuously working to enhance our platform and make it even more user-friendly. Your input helps guide these improvements, and we're committed to delivering an even better experience in the future.
The VMRay platform is robust and capable at detecting a variety of threats, and is certainly a leader in malware sandbox tech. Their customer support has been stellar, as well. Review collected by and hosted on G2.com.
Though possible to set up configurations around, VMRay occasionally fails to process specific samples with less-than-clear indicators of why no malicious behavior was detected. If the configurations to help illuminate this were made more easily accessible (and not kept behind their run scripts feature), it'd be stellar. Review collected by and hosted on G2.com.
Safe and secure sandbox with multiple ways to submit. Review collected by and hosted on G2.com.
Every once in awhile, it misses a finding during a scan. Review collected by and hosted on G2.com.
Integration with other security tools (Email, EDR). API integration is great and opens door for automation Review collected by and hosted on G2.com.
Less sufficient on certain analysis. Sometimes, its verdict is malicious, but not sufficient information about why it's malicious Review collected by and hosted on G2.com.
Pricing Options
Pricing provided by VMRay.