---
title: Viva Ops Reviews
meta_title: 'Viva Ops Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Viva Ops works for a business like yours.
date_modified: '2026-07-23'
parent_category:
  name: Artificial Intelligence
  url: https://www.g2.com/categories/artificial-intelligence
---


# Viva Ops Reviews
**Vendor:** Viva Ops  
**Category:** [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration)
## About Viva Ops
Viva Ops is an AI-powered operations intelligence platform designed to streamline and enhance enterprise workflows. By integrating advanced AI agents, workflow automation, and a decision copilot, Viva Ops seamlessly connects with existing systems to optimize operational efficiency. Key Features and Functionality: - Workflow Automation: Automates routine tasks across various departments, including finance, IT, and customer support, reducing manual effort and increasing accuracy. - AI Operations Agents: Pre-built AI agents handle common requests autonomously, such as processing expense reports, resolving IT tickets, and managing customer inquiries, all while adhering to defined policy guidelines. - Decision Copilot: Provides real-time insights and recommendations by analyzing data from integrated systems, aiding in informed decision-making and proactive issue resolution. - Comprehensive Integrations: Offers over 40 pre-built connectors for CRM, ERP, ticketing, and communication platforms, ensuring smooth integration with existing enterprise tools. - Operations Intelligence: Delivers live dashboards and anomaly detection, learning business rhythms to highlight deviations and potential issues before they escalate. Primary Value and Solutions: Viva Ops addresses the challenge of operational inefficiencies by automating repetitive tasks and providing intelligent insights, allowing organizations to run leaner operations. It enables teams to focus on strategic initiatives by reducing manual workload, improving response times, and enhancing overall productivity. The platform's adaptability across various operational surfaces—from back-office functions to manufacturing operations—ensures that businesses can tailor its capabilities to their specific needs, leading to cost savings and improved service delivery.






- [View Viva Ops pricing details and edition comparison](https://www.g2.com/products/viva-ops/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-10+11%3A17%3A21+-0500&secure%5Bsession_id%5D=61fd7de5-00b1-46eb-8e85-386328285bc6&secure%5Btoken%5D=a9d9295ffbdabc81e5fa744f9ca810158bb02c40b60e9b43a40b6c0876a7b858&format=llm_user)

## Viva Ops Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Workflow Design & Integration - AI Orchestration**
- Dependency Management
- Workflow Coordination
- Multi-Provider API Connectivity
- Multi-Step Workflow Creation
- Enterprise System Integration
- Real-Time Data Pipelines

**Performance Optimization & Analytics - AI Orchestration**
- Workflow Performance Dashboards
- Workflow Reporting
- Resource Utilization Monitoring
- Computational Resource Management
- Dynamic Scaling
- Component Monitoring

**Governance & Compliance Controls - AI Orchestration**
- Regulatory Compliance
- Governance Policy Enforcement
- Role-Based Access Control
- Audit Trail Management
- Security Protocols

## Top Viva Ops Alternatives
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  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,090 reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,064 reviews)