# VCA Software Reviews **Vendor:** Virtual Claims Adjuster **Category:** [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 6 ## About VCA Software With a claims engine as its core, VCA Software (formerly known as Virtual Claims Adjuster) is a global SaaS platform focused on improving policyholder satisfaction and retention, while providing a next-generation ecosystem to improve intelligence and function for all stakeholders from insurance carriers to third party administrators, brokers, independent adjusters, captives and self-insured companies. The VCA platform simplifies and humanizes the claims journey – ultimately creating more customer lifetime value. ## VCA Software Reviews ### 1. Upload the claims and distribute for different departments to adjus easily **Rating:** 4.0/5.0 stars **Reviewed by:** Jeyanthi M. | Project Program Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about VCA Software?** It is easy to integrate with our existing billing systems, and we can automate the entire pricing and claims process to reduce a lot of person-hours—excellent UI for better viewing. **What do you dislike about VCA Software?** It is pathetic to upload referral documents related to claims, as the storage is very minimal. Also, the process is more material-oriented meaning, that it is hard or even impossible to make custom decisions. **Recommendations to others considering VCA Software:** It is an excellent tool for startups regarding claims processing, adjustment, and payment releases. Everything can be programmed and automated. **What problems is VCA Software solving and how is that benefiting you?** I can pre-program the policies towards claims and adjustments so that the software takes care of the entire process. The multi-level supervision and approval chaos can be avoided. ### 2. My experience has been great and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Irwin S. | Marketing Consultant, Software Engineer, etc., Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about VCA Software?** I like how it's laid out and easy to review and analyzes insurance claims for accuracy and authenticity **What do you dislike about VCA Software?** I don't like the glitches it has once in a while, although overall it's great. **What problems is VCA Software solving and how is that benefiting you?** the problems I was solving were insurance claims for accuracy and authenticity ### 3. Virtual Claims Adjuster Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2019 **What do you like best about VCA Software?** simple and smooth implementation, efficient and effective **What do you dislike about VCA Software?** limited query and check writing function **Recommendations to others considering VCA Software:** Great product worth taking a look at **What problems is VCA Software solving and how is that benefiting you?** Able to provide easier training to staff , great tool for keeping company organized ### 4. VCA User Review **Rating:** 4.0/5.0 stars **Reviewed by:** Nirali P. | Associate Underwriter, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2017 **What do you like best about VCA Software?** VCA is a easy to use, customizable and maximizes efficiency through a claims process. It allows user to access their files and documents at anytime through a mobile system and offers affordable pricing. It is very user friendly, and is a better way to manage claims. **What do you dislike about VCA Software?** There isn't always enough storage space for users. Also, query functions are limited. **Recommendations to others considering VCA Software:** Great software to implement, it is quick to learn and is very convenient. **What problems is VCA Software solving and how is that benefiting you?** Ease of business and claims management. VCA definitely maximizes efficiency in dealing with claims, it also has a great suite of adjustment tools. ### 5. Great way to make adjustments **Rating:** 5.0/5.0 stars **Reviewed by:** Yen N. | Quality Configuration Audit Senior, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2017 **What do you like best about VCA Software?** It's straight forward and easy to use. It doesn't require too much training to get used to. **What do you dislike about VCA Software?** Sometimes freezes on me. I have to restart and try again. **Recommendations to others considering VCA Software:** Restart if experiencing hang ups. **What problems is VCA Software solving and how is that benefiting you?** Being able to access claims whenever needed. It gives more flexibility. ### 6. Time saver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about VCA Software?** The process for entering customer data to get the claims started **What do you dislike about VCA Software?** There has been very few software updates. **What problems is VCA Software solving and how is that benefiting you?** The software has been very helpful when processing customer claims. ## VCA Software Discussions - [What is VCA Software used for?](https://www.g2.com/discussions/what-is-vca-software-used-for) - [What skills does a claims adjuster need?](https://www.g2.com/discussions/what-skills-does-a-claims-adjuster-need) - [What is virtual adjusting?](https://www.g2.com/discussions/what-is-virtual-adjusting) - [What is a virtual property adjuster?](https://www.g2.com/discussions/what-is-a-virtual-property-adjuster) - [View VCA Software pricing details and edition comparison](https://www.g2.com/products/vca-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+14%3A18%3A52+-0500&secure%5Bsession_id%5D=51048d4c-113c-4274-8c02-985982182129&secure%5Btoken%5D=befd564bd6bcf4a051bdeb5c3cc4c45a326a79490cba8bd379c314bacfe355b8&format=llm_user) ## VCA Software Features **Claims Submission - Insurance Claims Management** - Document Uploads - Online Claims Forms **Claims Processing - Insurance Claims Management** - Automated Workflow Management - Task Assignment - Case Collaboration **Claims Tracking - Insurance Claims Management** - Claim History - Real-Time Claim Tracking **Claims Settlement- Insurance Claims Management** - Automated Claim Settlement - Payment Processing Integration - Claims Settlement Calculator **Risk Management - Insurance Claims Management** - Fraud detection - Risk Scoring **Analytics and reporting - Insurance Claims Management** - Claim Data Insights - Analytics Dashboards ## Top VCA Software Alternatives - [Guidewire ClaimCenter](https://www.g2.com/products/guidewire-claimcenter/reviews) - 4.5/5.0 (41 reviews) - [FileTrac Evolve](https://www.g2.com/products/filetrac-evolve/reviews) - 4.3/5.0 (12 reviews) - [Snapsheet](https://www.g2.com/products/snapsheet-snapsheet/reviews) - 4.1/5.0 (12 reviews)