We have been using Vinchin Backup and Recovery for the last 3 years for VM backups and MySQL backups. For VM backups, we use it with the XCP-NG hypervisor to take backup of 450 VMs in a week, and it has been very efficient and fast. For MySQL backups, we received customized support from the Vinchin team; they worked with us to support our older MySQL version 5.7 on Ubuntu 18.0. The Vinchin team’s support is very responsive and usually takes very little time to resolve any reported issue. Review collected by and hosted on G2.com.

We faced issues with our MySQL backup and had to do regular follow-ups with the Vinchin team to resolve version-related problems, specifically support for MySQL 5.7 on Ubuntu 18, MySQL 8.0 on Ubuntu 20, and later Ubuntu 22, and now Ubuntu 24. We initially expected support for all versions from the start. Review collected by and hosted on G2.com.

The main advantage is the improvement in licensing costs compared to other more commercial competitors.

Key Points

Clean and agile UI/UX: Modern web console with intuitive wizards. Zero learning curve and without the heavy interfaces or overloaded menus of the competition.

Integrations and V2V: Excellent agentless support for more than 15 hypervisors (VMware, Proxmox VE, Hyper-V, XenServer, OpenStack, etc.), as well as databases and physical servers. Its migrations between different hypervisors (V2V) are impeccable.

Performance under pressure: In critical moments, it stands out with Instant VM Recovery (recovery in 15 seconds), efficient use of CBT, and active anti-ransomware protection in backup storage. It responds with high stability under demanding loads.

Price / ROI: A transparent licensing scheme (perpetual or per socket) that drastically reduces the TCO. It offers enterprise features at a fraction of the cost of traditional brands.

Onboarding and Support: Ready deployment in less than 2 hours. The support team responds with real agility and direct assistance, without endless escalation processes.

Intelligence and automation: Intelligent anomaly detection (encryption patterns by malware) and automatic integrity verification of backups in isolated environments to ensure recoverability.

Verdict: A high-level enterprise alternative that eliminates operational complexity and excessive overhead costs of the competition. Highly recommended for heterogeneous infrastructures. Review collected by and hosted on G2.com.

Perhaps they don't have physical operational offices in Mexico, I would like them to offer courses directly in Mexico or LATAM. Review collected by and hosted on G2.com.

What I like most is its simplicity in deployment. It only took us about 2 hours to deploy and start doing backups for our POC. The setup was very simple and the whole process was seamless. I also really like its granular backup system. I use it on VMware to do VM backups, and so far everything has been working well. Review collected by and hosted on G2.com.

So far everything has been working well for me. The one thing I'd like to see added is AI backup monitoring, mainly for capacity forecasting. It would be great if it could predict when storage capacity will be full, based on the parameters I set. Review collected by and hosted on G2.com.

I love how effectively Vinchin Backup & Recovery addresses specific critical gaps in environments running Sangfor HCI. The native integration with HCI and agentless backup architecture stand out. I appreciate the granular and flexible recovery options along with easy deployment and management stability in production. The setup process is smooth and efficient, especially fitting naturally into Sangfor HCI environments. It turns what was once a complex and partially supported setup into a straightforward, reliable, and scalable solution. Additionally, Vinchin aligns well with our customer use case. Review collected by and hosted on G2.com.

While Vinchin offers strong capabilities, there are a few areas where improvements can be considered: limited market awareness and ecosystem, smaller partner & support network in the UAE, UI/UX can be improved, limited advanced features compared to top competitors, issues with documentation and knowledge base, scalability perception in large enterprises, and no option for multi-tenancy and tenant-based license assignment for backup as a service solution. Review collected by and hosted on G2.com.

It offers agentless backup for a massive variety of virtualization platforms (VMware, Hyper-V, XenServer, etc.) Review collected by and hosted on G2.com.

Weak Documentation: Basic setup is easy, but if you want to configure complex disaster recovery or advanced replication, the official guides are incredibly vague Review collected by and hosted on G2.com.

What I like best about Vinchin Backup & Recovery is its ease of use, reliable backup performance, and broad compatibility with virtualized environments. The recovery process is fast and straightforward, which gives confidence in disaster recovery situations. Review collected by and hosted on G2.com.

What I dislike about Vinchin Backup & Recovery is that the interface could be more intuitive in some areas, and the initial setup can be a bit complex for new users. Reporting and customization options could also be improved. Review collected by and hosted on G2.com.

Vinchin can backup most of virtualization server like Proxmox, XCP NG, VMware. Easy integration and operation Review collected by and hosted on G2.com.

The log information isn’t very informative. When an error occurs during backup or restore, I can’t debug the issue or find a solution because the logs don’t provide enough detail. Review collected by and hosted on G2.com.

I like the backup and replication features available in Vinchin Backup & Recovery. It's a competitive product in the market, and I find the features that it has with the big backup champions like Veeam. As part of business continuity, I need to replicate our data to our data center, and Vinchin enables me to do this seamlessly. I also used vinchin backup to migrate from VMware to the Hyper-V environment seamlessly. Review collected by and hosted on G2.com.

I would expect that some kind of instant VMs, as well as VM replicas to be enhanced. But maybe, nevertheless, I'm not sure whether I'm not getting proper experience on how to do that. Review collected by and hosted on G2.com.

Very easy to use, with seamless integration across the hypervisor ecosystem. The V2V migration tool is outstanding—it works exactly as expected and significantly simplifies virtual machine migrations Review collected by and hosted on G2.com.

Some details about Proxmox LVM integration. Review collected by and hosted on G2.com.

Easy to use and support with many vendors for integration Review collected by and hosted on G2.com.

Nothing, it's very clear for each menu. I like it. Review collected by and hosted on G2.com.