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Vibly Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Vibly's exceptionally responsive and personable customer support, enhancing their experience and satisfaction. (6 mentions)
Users love the effortless payment integration with Vibly, simplifying billing and enhancing the coaching experience. (6 mentions)
Users love the all-in-one solution of Vibly, appreciating its intuitive design and seamless workflow management. (5 mentions)
Users value the exceptional coaching quality of Vibly, tailored specifically for health and wellness coaching needs. (5 mentions)
Users love the seamless integrations of Vibly, particularly with Google Calendar, enhancing their scheduling and client management experience. (5 mentions)
Users find Vibly's limited customization options restrictive, hindering personalized adjustments for their profiles and branding. (2 mentions)
Users find limited features in Vibly, expressing a desire for more customization and essential integrations. (1 mentions)
Users report payment issues due to missing features and lack of embedding options, leading to a less streamlined experience. (1 mentions)
Users experience poor customer support as reaching tech support can take days and multiple attempts. (1 mentions)
Users report encountering glitches and software bugs that hinder functionality, despite guidance from instructional videos. (1 mentions)

5 Pros or Advantages of Vibly

5 Cons or Disadvantages of Vibly

Vibly Reviews (14)

Reviews

Vibly Reviews (14)

4.8
14 reviews
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toby b.
TB
toby b.
Board Certified Health and Wellness Coach
Small-Business (50 or fewer emp.)
"Intuitive, All-in-One HIPAA-Compliant Platform That Keeps Getting Better"
5/5
What do you like best about Vibly?

Vibly is my intuitive HIPAA compliant health coaching platform that integrates all the functions of my business seamlessly and with ease. From setting up my schedule and services, to booking clients, holding sessions virtually, sharing notes, chats and resource with clients and even billing - all in one place. Vibly also continues to introduce new features to support coaches to help us grow and expand our businesses which is exciting and so appreciated! Review collected by and hosted on G2.com.

What do you dislike about Vibly?

I have not found any specific cons working with Vibly that affect the function of my business to date. Review collected by and hosted on G2.com.

Simone F.
SF
Simone F.
Support Specialist
Small-Business (50 or fewer emp.)
"Streamlined Coaching with Great Support"
4/5
What do you like best about Vibly?

I find Vibly valuable because it helps me manage my coaching practice effectively by allowing me to schedule clients, receive payments, and create webinars and events. I love that everything I need is in one location, so I'm not searching the internet to market myself or find clients. Vibly is HIPAA compliant, which is important to me. I really love how responsive the support team is. The initial setup was pretty intuitive and seamless, which made it a lot of fun and helped me to move with intention about how I wanted to present myself and my coaching practice to the world. I appreciate it for allowing me this thoughtful approach. Review collected by and hosted on G2.com.

What do you dislike about Vibly?

I guess the marketing piece I'd love if Vibly was a bit more active in helping draw clients to my coaching business. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Outstanding Support for New Coaches and an Easy-to-Navigate Platform"
4.5/5
What do you like best about Vibly?

I find the support for new coaches in addition to the ease of the platform to both be what drew me to choose this service over others. The free demo call with Dr. Salinas was like getting a free business class in addition to learning about the platform. The support he provided during the call about getting a new business set-up, and the overall community, exclusive to coaches, made this an easy decision. The email prompts during the set up process has allowed for ease with pacing myself. The options available for setting up individual programs was also very easy to navigate, allowing for more time to be spent developing the actual program I want to create. Review collected by and hosted on G2.com.

What do you dislike about Vibly?

I don't see anything I would classify as disliking. Review collected by and hosted on G2.com.

Tina P.
TP
Tina P.
Founder and NBC-HWC
Small-Business (50 or fewer emp.)
"Made for Coaches"
4/5
What do you like best about Vibly?

Vibly is made for coaches. I'd tried a few other EHR applications that could work for health coaching, but were not made for coaches. The difference is huge - Vibly's features, layouts and setup are designed to complement coaching practices, while maintaining the HIPAA features, notes, etc. that you find in EHR applications. It was also significantly easier to setup, integrate with my calendar and payment system and start using. I also appreciated the very thorough app walkthrough I attended prior to signing up. I was able to get all of my questions answered. Review collected by and hosted on G2.com.

What do you dislike about Vibly?

I've not encountered anything yet that I do not like. I'd prefer Zoom as my default meeting software, which I think is on the map as a future option. Review collected by and hosted on G2.com.

Lisa S.
LS
Lisa S.
Health and Wellness Coach
Small-Business (50 or fewer emp.)
"Flexible Scheduling and Supportive Community, But Customization Could Improve"
5/5
What do you like best about Vibly?

I've been using Vibly for only two months, and I appreciated the generous free trial length. The flexibility I have with managing my schedule through Vibly is unmatched. I can easily set appointment times, session lengths, and maintain my work-life balance by controlling my availability. While I haven’t engaged much yet, I really appreciate the supportive coach community. It reflects Vibly’s commitment to the coaching profession and its focus on fostering connection among coaches. A big plus is that it's HIPAA compliant. Review collected by and hosted on G2.com.

What do you dislike about Vibly?

The built-in discovery call feature isn’t customizable for individual branding. Additionally, it took a few days and multiple attempts to reach tech support, though once connected, they resolved the issue quickly and effectively. Review collected by and hosted on G2.com.

Ana H.
AH
Ana H.
Addiction Recovery Coach
"User-Friendly with Outstanding Support"
5/5
What do you like best about Vibly?

I like that Vibly has a very personable staff and an incredibly user-friendly platform. It's intuitively designed, making it easy to schedule appointments, send forms, and bill clients as a health coach. The platform allows for easy changes and edits to profiles and making appointments with others is seamless. The CEO is accessible and helpful in understanding the platform's usage. I appreciate how effortless the integration with my Google Calendar is, ensuring both my clients and I receive appointment reminders. The support is outstanding—friendly and always ready to offer tips to enhance my business experience with Vibly. It's one of the easiest platforms I've ever used. Review collected by and hosted on G2.com.

What do you dislike about Vibly?

I think I just need to learn how to use it first before I can say that. I am doing some headway with it. I'm learning the different uses in certain areas of the platform. I have nothing to say about that right now. Review collected by and hosted on G2.com.

Areeya C.
AC
Areeya C.
Social Media Manager and Coach
Small-Business (50 or fewer emp.)
"Vibly Makes Coaching Easy!"
5/5
What do you like best about Vibly?

I love how easy and intuitive the platform is! Everything I need as a coach is in one place, from scheduling and payments to discovery calls. The setup prompts are helpful, and the platform has made managing my workflow so much simpler. The user experience is seamless, and the support team is proactive and responsive! Review collected by and hosted on G2.com.

What do you dislike about Vibly?

I haven’t encountered any drawbacks yet! So far, my experience has been smooth, and any technical questions I’ve had were handled quickly by the support team. Review collected by and hosted on G2.com.

Amber H.
AH
Amber H.
Certified Health and Wellness Coach and Consultant
Small-Business (50 or fewer emp.)
"Vibly has it all!"
5/5
What do you like best about Vibly?

Before I found Vibly, I was searching for the most effective yet affordable way to manage everything I needed: a scheduling system, a payment portal, secure client messaging, a landing page, e-signing for documents, a resource hub, and a video chat platform. Trying to handle all these separate tools felt overwhelming, as if I was constantly juggling too many things at once. With Vibly, I finally have an affordable solution that brings everything together in one place, so I no longer have to direct clients to multiple platforms. What really convinced me were features like the integrated e-signing, the built-in payment portal, the flexibility to customize different packages, and the fact that people seeking coaching can easily find the right fit. I also appreciate being able to send people straight to my Vibly landing page when they contact me directly, which makes my website much simpler to manage. And the support and outreach from the Vibly team haa been amazing. I have never felt so supported! Review collected by and hosted on G2.com.

What do you dislike about Vibly?

Honestly, I have not found a downside yet! Everything is build for coaches by coaches and seems so well thought out! Review collected by and hosted on G2.com.

Courtney B.
CB
Courtney B.
Health and Wellness Coach
"Intuitive Platform with Outstanding Support"
5/5
What do you like best about Vibly?

I appreciate that Vibly is a HIPAA-compliant platform specifically designed for health and wellness coaching. It is evident that the product was created by health coaches for health coaches, as it aligns perfectly with coaching values, particularly positivity. The design of Vibly ensures simplicity for both coaches and clients, making it user-friendly regardless of one's level of comfort with technology. I find the guidance provided by the platform at each step to be exceptionally thoughtful, allowing for an easy start-up experience. Additionally, the support team at Vibly is phenomenal, extremely responsive, and truly committed to resolving any issues quickly, showcasing a remarkable care and willingness to help. Given my experience, I have no hesitation in rating Vibly a 10, and I would definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Vibly?

I have encountered glitches where things don't work as intended even after following the instructions precisely as explained in the video. However, these issues are mitigated by the exceptional support team that is highly responsive and resolves problems quickly. Review collected by and hosted on G2.com.

Veronica D.
VD
Veronica D.
Founder & Certified Master Health & Wellness Coach
Small-Business (50 or fewer emp.)
"Starting Strong with Vibly: Support, Simplicity, and Community"
5/5
What do you like best about Vibly?

As someone just starting in health and wellness coaching, I've been so grateful to find Vibly! The platform has a straightforward learning curve, being both intuitive and beginner-friendly, which helped me feel confident from the start.

What sets Vibly apart is the community. It's incredibly welcoming and supportive. From the very beginning, I felt like I belonged. The support from amazing coaches offering free classes as a way to give back is a beautiful reflection of the heart behind this work, and it's something you can always count on.

Vibly has also been a game-changer for those of us pursuing NBHWC certification. They've created a dedicated space where student coaches can connect with other coaches and complete their required sessions, featuring session tracking. It's been incredibly helpful and truly demonstrates how invested they are in helping coaches succeed at every stage.

Vibly isn't just a platform, it's a vibrant community built on generosity, growth, and genuine support. The generosity of the community, from the coaches offering free classes to the support from fellow student coaches, is something I'm genuinely grateful for. I'm so glad I found it! Review collected by and hosted on G2.com.

What do you dislike about Vibly?

If I had to choose one thing, it would be to use Google Meet as the default. While it gets the job done, it doesn’t offer as many features as Zoom, such as breakout rooms or more advanced in-meeting tools. You can use Zoom instead, which is excellent, but it does require a few extra steps and a separate paid Zoom membership. Not a dealbreaker at all, just something to be aware of if you're used to Zoom’s functionality. Review collected by and hosted on G2.com.