Valian Reviews & Product Details

Valian is the AI front desk for dental and medical practices. Our AI teammate, Amy, answers every patient call 24 hours a day, 7 days a week. She books and confirms appointments, sends reminders, answers the everyday questions that tie up phone lines, and hands anything clinical straight to your providers. She works alongside your front desk, not in place of it, so your team can focus on the patients standing in front of them. Valian also takes insurance verification off your plate. Instead of 15 to 20 minutes on hold with a payer, coverage comes back in seconds, before the patient sits down. Why it matters: every missed call is a patient booking somewhere else. Even a great front desk cannot catch every call at lunch, after hours, or when every line lights up at once. Amy catches all of them. The ADA's Health Policy Institute found that insurance verification is the number 2 task dentists plan to adopt AI for, yet only about 1 in 8 practices uses AI for it today. That gap is exactly what Valian fills. Valian never gives medical advice and never makes clinical decisions. Founded in 2025. Based in Wilmington, Delaware, serving practices across the United States. Learn more at valiansystems.com