--- title: usecure Reviews meta\_title: 'usecure Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 330 reviews by the users' company size, role or industry to find out how usecure works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 330 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

### usecure Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the **ease of use** of usecure beneficial, appreciating its simplicity for both administrators and learners. [(31 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653834&qs=pros-and-cons#reviews)

Users commend the **easy setup** of usecure, praising its user-friendly configuration wizards and supportive resources. [(15 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653548&qs=pros-and-cons#reviews)

Users value the **educational content** of usecure, appreciating its engaging and easy-to-digest training materials. [(12 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653963&qs=pros-and-cons#reviews)

Users value the **effortless automation** of phishing trainings, making security management straightforward and effective. [(12 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1654745&qs=pros-and-cons#reviews)

Users value the **effective threat detection** of usecure, noting its impressive performance in identifying security breaches. [(12 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1655950&qs=pros-and-cons#reviews)

Users find the **inadequate reporting** system confusing and suggest improvements for better organization and speed. [(6 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1654637&qs=pros-and-cons#reviews)

Users find the **poor reporting** confusing and unhelpful, obscuring true organizational weaknesses and affecting usability. [(6 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653692&qs=pros-and-cons#reviews)

Users express concern about **insufficient information** and lack of consistent training, hindering effective learning and awareness. [(5 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1655532&qs=pros-and-cons#reviews)

Users note a **lack of features** in Usecure, specifically in advanced reporting and localization support. [(3 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653040&qs=pros-and-cons#reviews)

Users desire more **customization options** for training content and phishing simulations to meet specific needs. [(3 mentions)](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1654666&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of usecure

##### 1. Ease of Use

Users find the **ease of use** of usecure beneficial, appreciating its simplicity for both administrators and learners.
[
See 31 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653834&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tsepang N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tsepang N.")
TN

Tsepang N.

Mid-Market (51-1000 emp.)

5.0/5

"Engaging Animations and Simulations Make Cybersecurity Easy to Learn"

What do you like about usecure?

The way it makes it easy for non-technical people to understand cybersecurity and how they can keep themselves safe.I just love the animations even mo

M

max .

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use/Administrate with Engaging Training Content, but AI Videos Feel Out of Place"

What do you like about usecure?

I like that training is factual, digestible and humorous. Easy to manage from an administrator's standpoint and easy to use from a user standing as we

##### 2. Easy Setup

Users commend the **easy setup** of usecure, praising its user-friendly configuration wizards and supportive resources.
[
See 15 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653548&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Valerio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerio F.")
VF

Valerio F.

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Phishing Campaigns and Training"

What do you like about usecure?

I really appreciate usecure for being a highly flexible and effortlessly user-friendly solution. It delivers a huge bang for the buck. It's very simpl

 ![Satyanarayan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satyanarayan S.")
SS

Satyanarayan S.

Small-Business (50 or fewer emp.)

5.0/5

"Security support secure with usecure"

What do you like about usecure?

Easy to Setup and comes up with brand new added features which boost security with regards to data , etc.

##### 3. Educational Content

Users value the **educational content** of usecure, appreciating its engaging and easy-to-digest training materials.
[
See 12 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653963&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tsepang N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tsepang N.")
TN

Tsepang N.

Mid-Market (51-1000 emp.)

5.0/5

"Engaging Animations and Simulations Make Cybersecurity Easy to Learn"

What do you like about usecure?

The way it makes it easy for non-technical people to understand cybersecurity and how they can keep themselves safe.I just love the animations even mo

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy Implementation and Great User Experience with Plenty of Courses"

What do you like about usecure?

Easy to implement, a lot of courses available and very good user experience.

##### 4. Phishing Simulation

Users value the **effortless automation** of phishing trainings, making security management straightforward and effective.
[
See 12 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1654745&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tsepang N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tsepang N.")
TN

Tsepang N.

Mid-Market (51-1000 emp.)

5.0/5

"Engaging Animations and Simulations Make Cybersecurity Easy to Learn"

What do you like about usecure?

The way it makes it easy for non-technical people to understand cybersecurity and how they can keep themselves safe.I just love the animations even mo

 ![Tumane M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tumane M.")
TM

Tumane M.

Mid-Market (51-1000 emp.)

5.0/5

"Our experience has been exceptional good."

What do you like about usecure?

I like a lot of features from being able to simulate phishing, providing the email breaches and the short training with videos for different topics.

##### 5. Threat Detection

Users value the **effective threat detection** of usecure, noting its impressive performance in identifying security breaches.
[
See 12 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1655950&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tumane M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tumane M.")
TM

Tumane M.

Mid-Market (51-1000 emp.)

5.0/5

"Our experience has been exceptional good."

What do you like about usecure?

I like a lot of features from being able to simulate phishing, providing the email breaches and the short training with videos for different topics.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good Threat Intelligence, But from CTI side of things, could be better."

What do you like about usecure?

The leaks it notifies me about are generally easy to trace. Although some of these leaks involve reused information that was compromised a long time a

### 5 Cons or Disadvantages of usecure

##### 1. Inadequate Reporting

Users find the **inadequate reporting** system confusing and suggest improvements for better organization and speed.
[
See 6 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1654637&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy Implementation and Great User Experience with Plenty of Courses"

What do you dislike about usecure?

Reports should be improved. It's a bit confusing how they're organized.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Smart, and Still Evolving"

What do you dislike about usecure?

Reporting / analytics might be less advanced than some peers Some content relevance/localisation issues Some features/integrations may still be deve

##### 2. Poor Reporting

Users find the **poor reporting** confusing and unhelpful, obscuring true organizational weaknesses and affecting usability.
[
See 6 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653692&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy Implementation and Great User Experience with Plenty of Courses"

What do you dislike about usecure?

Reports should be improved. It's a bit confusing how they're organized.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Smart, and Still Evolving"

What do you dislike about usecure?

Reporting / analytics might be less advanced than some peers Some content relevance/localisation issues Some features/integrations may still be deve

##### 3. Insufficient Information

Users express concern about **insufficient information** and lack of consistent training, hindering effective learning and awareness.
[
See 5 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1655532&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good Threat Intelligence, But from CTI side of things, could be better."

What do you dislike about usecure?

Regarding the CTI, I’m not a fan of how information is obscured when it comes to leaks. I wish there were a way for threat intelligence officers respo

 ![Tumelo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tumelo M.")
TM

Tumelo M.

Mid-Market (51-1000 emp.)

4.0/5

"usecure is awesome"

What do you dislike about usecure?

It currently lacks native language support for Sesotho and I think the phishing simulations can be made better with cultural context.

##### 4. Lack of Features

Users note a **lack of features** in Usecure, specifically in advanced reporting and localization support.
[
See 3 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1653040&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Smart, and Still Evolving"

What do you dislike about usecure?

Reporting / analytics might be less advanced than some peers Some content relevance/localisation issues Some features/integrations may still be deve

 ![Valerio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerio F.")
VF

Valerio F.

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Phishing Campaigns and Training"

What do you dislike about usecure?

I'd like more AI help, for example, to craft my custom training tailored for my company.

##### 5. Limited Customization

Users desire more **customization options** for training content and phishing simulations to meet specific needs.
[
See 3 mentions
](https://www.g2.com/products/usecure/reviews?filters%5Bsentiment_snippet%5D=1654666&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Usecure is the key component of our cyber training program"

What do you dislike about usecure?

There are a few areas where usecure could be better. It would be helpful to have a bit more flexibility in customising training content and phishing s

TP

Tim P.

Mid-Market (51-1000 emp.)

4.5/5

"Good Security Awareness Platform"

What do you dislike about usecure?

Some of the training material is quite generic and I wish it was easier to quickly customise them.

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
AC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

4/8/2026

"usecure Makes Client Onboarding Fast and Training Easy"

5/5

What do you like best about usecure?

We find the usecure platform very simple to use. Onboarding clients is very quick and easy. The courses are well received and due to the minimal time they take to complete we find that participation is high. Review collected by and hosted on G2.com.

What do you dislike about usecure?

We would like a better pricing model for the ubreach pro. Currently it is not affordable for us to be able to offer this product. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Usecure provides our clients with cybersecurity awareness training. Review collected by and hosted on G2.com.

Show More

Response from Kerryn Zendera of usecure

[Editedit](https://www.g2.com/survey_responses/usecure-review-12600489/official_response/edit)

Thank you for your review. We’re really pleased to hear the platform has been simple to use, that client onboarding has been quick, and that the short course format is helping drive strong participation.

We also appreciate the feedback on pricing for dark web monitoring. If you’d be open to sharing more detail with your Account Manager, we’d really value that feedback as it helps shape future product decisions. Thanks again for taking the time to share your experience with usecure.

Current UserValidated ReviewerSource: G2 invite on behalf of seller

HC

harvey.cave@grenadiercomputing.co.uk C.

IT Support Technician

Small-Business (50 or fewer emp.)

4/1/2026

"Exceptional Cyber Training with Seamless Use"

4.5/5

What do you like best about usecure?

I like usecure's phishing simulations and the reports that show to what extent users fell for them. The cyber awareness training is really good too, as it includes animated and narrated videos that are both engaging and educational. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Nothing comes to mind. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

I use usecure for cyber awareness training and phishing simulations, helping ensure users are trained on cyber threats and compliance is monitored. Review collected by and hosted on G2.com.

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Response from Kerryn Zendera of usecure

[Editedit](https://www.g2.com/survey_responses/usecure-review-12573835/official_response/edit)

Thank you Harvey for the great review. We’re so pleased to hear the phishing simulations, reporting, and awareness training have been valuable for you, and that the setup process was smooth from the start.

It’s especially nice to hear the training content feels engaging as well as educational. Thanks again for taking the time to share your experience with usecure.

Validated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services")
AE

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

4/6/2023

"Incredible platform - helped us to overhaul our entire organisation's cybersecurity culture"

5/5

What do you like best about usecure?

Template and custom courses are great. Auto-enrol feature is great too and the GAP analysis helps to ensure users are getting the urgently-needed help first. Phishing tests have also proven to be invaluable. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Nothing! It's an amazing platform. I would recommend it to any business. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

It is giving employees a way to continue thinking about cybersecurity, and the courses are fun and easily digestible for all abilities. Review collected by and hosted on G2.com.

Show More

Response from Kerryn Zendera of usecure

[Editedit](https://www.g2.com/survey_responses/usecure-review-7916722/official_response/edit)

Thank you so much for your fantastic review! We're thrilled to hear usecure has helped you overhaul your organisation's cybersecurity culture – empowering organisations to improve their human security layer is at the heart of what we do!

3/30/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/30/2026

"Great Custom Courses and a Simple, Foolproof Training UI"

5/5

What do you like best about usecure?

The custom courses are great and UI is simple to use. Makes training almost impossible to mess up. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Sometimes the phishing element can be hard to understand with the email forms and landing pages. It took a while getting used to but it's understood now. There isn't many things to dislike. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Training and internal Phishing solution. Extremely beneficial to have continuous custom training all year round. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Robert D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert D.")
RD

Robert D.

IT Manager

Mid-Market (51-1000 emp.)

4/6/2023

"Very helpful and cost effective cyber security training."

4/5

What do you like best about usecure?

They have added some new functionality around policies that would be useful for companies without that functionality. Also moving to video pbased training has made them more engaging. They include dark web monitoring which is good for those without that functionality. Review collected by and hosted on G2.com.

What do you dislike about usecure?

still quite repetitive in their trianing. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

We needed regular but automated and targeted training for our staff in all aspects of cyber security. There was anti virus and device monitoring but nothing in place to educate users who are the weakest link. This solved that for me. Review collected by and hosted on G2.com.

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Response from Kerryn Zendera of usecure

[Editedit](https://www.g2.com/survey_responses/usecure-review-7916767/official_response/edit)

Hi Robert, thanks so much for your review, we really appreciate your feedback. It’s great to hear that video-based training, policy management, and dark web monitoring are already making a difference for your organisation.

If you’re looking to tailor training to your team’s needs, our full content library and custom course builder can be great tools, and we’d be happy to walk you through them. Please don’t hesitate to reach out if you have any questions.

11/26/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Farming](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Farming")
AF

Verified User in Farming

Enterprise (\> 1000 emp.)

5/14/2026

"Automated Training That Makes User Enablement Easy"

4/5

What do you like best about usecure?

I like the automated training for our users. Review collected by and hosted on G2.com.

What do you dislike about usecure?

New courses aren’t being added to users’ existing learning paths. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

A list is beter in this instance

1. User awarness

2. Policy distrebution

3. Reporting Pissing mail to out Email security system. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Tony E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony E.")
TE

Tony E.

Webmaster

Small-Business (50 or fewer emp.)

3/31/2026

"Simple Training Videos and a Standout Policy Maker"

4.5/5

What do you like best about usecure?

The simplicity of the training videos, and the policy maker which is something that I have not seen in a platform like this before. Review collected by and hosted on G2.com.

What do you dislike about usecure?

there are not many multi-tenant adjustments that can be made. It would also be amazing if you could run the same phishing simulation across multiple tenants Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

user awareness and less tickets asking if emails are suspicious. Review collected by and hosted on G2.com.

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Response from Kerryn Zendera of usecure

[Editedit](https://www.g2.com/survey_responses/usecure-review-12568921/official_response/edit)

Hi Tony, thanks for the great review. We’re so pleased to hear the simplicity of the training videos and the policy maker have stood out for you, especially as something different from other platforms.

We also appreciate your feedback on multi-tenant flexibility and running the same phishing simulation across multiple tenants. We’ve passed this on to our internal team, and feedback like this is really valuable as it helps inform our roadmap.

Thanks again for taking the time to share your experience.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/5/2026

"Easy Setup, Strong Templates & Reporting—Training Module Variety Could Improve"

3.5/5

What do you like best about usecure?

Easy to configure, templates, and reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about usecure?

extend and variety of training modules could be better Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

helps train users in security and meet the compliance requirements Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![sam c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sam c.")
SC

sam c.

10/23/2025

"Highly Effective Security Training with Stellar Support"

5/5

What do you like best about usecure?

I find setting up usecure to be easy enough, especially with the help provided and the fantastic account manager support. I love the abundance of helpful articles that make the process smooth. The trainer modules on information security are really good; they're light-hearted yet deliver a clear message effectively. I appreciate the phishing email program for its fantastic impact on training our staff to be vigilant against email threats. The content is excellent, and the pricing is very good. Additionally, I value the ability to upload and distribute our own training programs to all colleagues. Overall, usecure is a really, really good product. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I think potentially removing users who might have left the business can be somewhat tricky. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

usecure helps train staff to be vigilant against phishing emails and other threats, enhancing our information security. Review collected by and hosted on G2.com.

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Response from Kerryn Zendera of usecure

[Editedit](https://www.g2.com/survey_responses/usecure-review-11850618/official_response/edit)

Hi Sam, thanks so much for the detailed review. Great to hear setup was smooth, the training lands well, and our team and help guides made a difference. On removing leavers, this can be automated with directory sync so deactivated accounts drop out without manual work. If you’d like, we’d be happy to help you get that set up and review your offboarding flow—just reach out to us anytime. We truly appreciate you being with us!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Eli J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eli J.")
EJ

Eli J.

Junior Systems Administrator (IT Support)

Mid-Market (51-1000 emp.)

3/30/2026

"Fantastic Support and Pricing, Needs Stability Improvements"

5/5

What do you like best about usecure?

The customer service has been fantastic since the very start, and the price is excellent! The initial setup of usecure was very easy. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Platform has some stability issues, though they seem to be fixing it. Just make it more stable and responsive! Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

I use usecure for staff training, addressing our need for phishing simulations and cybersecurity courses. Review collected by and hosted on G2.com.

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Response from Kerryn Zendera of usecure

[Editedit](https://www.g2.com/survey_responses/usecure-review-12562684/official_response/edit)

Hi Eli, thank you for your review. We’re really pleased to hear the setup was easy, and that both the support experience and pricing have stood out positively for you.

We also appreciate the feedback on stability and responsiveness. This is something we take seriously, and we’ll make sure it’s shared with the team. Thanks again for taking the time to share your experience with usecure.

Validated ReviewerSource: G2 invite on behalf of seller

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