UpGuard Vendor Risk Reviews & Product Details

The granular reports for external vendors are nowadays golden chest. A lot of CTI and SIEM tools lacks of good reporting at the end, so I find this particular part of UpGuard very useful. Reports are important for monthly summary check. Also, User interface is easy to understand and user friendly. Integration is as easy as putting the domains and emails into tool to start seeing informations related to these companies and domains. I didnt see any issues related to technical performance, as is fully Saas platform, there is no configuration to be manually fine tuned. Support from internal stuff from UpGuard is fast and reliable, no need to wait long to get proper answer. Review collected by and hosted on G2.com.

Well, the tool sometimes associates domains or IP addresses with an organization that don’t actually belong to them. the price tag can be steep. It is often positioned as an enterprise-level tool, making it less accessible for smaller firms with tighter security budgets Review collected by and hosted on G2.com.

I really like how UpGuard Vendor Risk is constantly improving the platform and its functionality. It's very interactive and allows multiple stakeholders, including our internal cybersecurity team and the vendor, to use the platform. I find the usability and risk identification features particularly valuable as they allow us to centrally analyze, store, and report on vendor risks to various stakeholders. The ability to customize control groups and vendor questionnaires, along with easy communication with vendors upon discovering risks, is great. The out-of-the-box options are very thorough, and there's a lot of ability to customize processes and questionnaires within the platform, which is very useful. Review collected by and hosted on G2.com.

It would be great to have more options to customize statuses, dashboarding, and usability for different stakeholder groups, as this would help them better understand the vendor review process and the current status. From a reporting perspective, clearer dashboards would be helpful to outline durations of review periods, where things get stuck, and areas for improvement. Review collected by and hosted on G2.com.

I like that UpGuard Vendor Risk has helped us build a third-party risk program quickly without needing to add headcount to my IT team. It's streamlined processes for tracking vendor responses and getting quick turnarounds. The questionnaire framework is flexible, and the customer support has really stood out. Also, our Subject Matter Expert (SME) is incredibly knowledgeable and has been invaluable in helping me through complex onboardings, especially with international vendors. The automation and AI features are a big plus, producing executive-level reports in minutes, whereas it used to take us days. Review collected by and hosted on G2.com.

The main challenge I faced with UpGuard Vendor Risk is the learning curve. We jumped in pretty quickly after deciding on UpGuard among four different vendors; however, it took some time to really understand and learn the software despite being happy with the decision overall. No specific features or areas have been particularly difficult, but getting used to the capabilities with some larger vendors has been a slow process. The initial setup was easy, but really getting comfortable with all the functionalities has taken some time. Review collected by and hosted on G2.com.

What I particularly like about UpGuard Vendor Risk is the clarity and graphical presentation. It is very easy to export reports, which allows me to argue convincingly in dialogue with management. I can also quickly contact responsible parties and provide concrete details and evidence for their inquiries. Additionally, it's super convenient that everything is taken care of for us, and we don't have to do our own research, which saves us a lot of work. The ability to recognize trends, such as how a company is improving or deteriorating, is also very valuable to us. Finally, the initial setup of the system was very easy. Review collected by and hosted on G2.com.

There isn't much that bothers me, just a little more transparency would be desirable. It could be helpful if the information on how the security assessment is determined were presented a bit more clearly. So, how exactly it is determined that a company has certain security vulnerabilities. But that might also be part of the business model, not revealing everything. Review collected by and hosted on G2.com.

UpGuard has truly impressed me with its exceptional capabilities in managing third-party risk and adeptly identifying the attack surface. The seamless integration across diverse platforms, encompassing various tools such as email systems, different types of websites, and powerful SIEM tools like Splunk, reflects the tool's versatility and efficiency. What stands out even more is the user-friendly interface, making navigation and utilization a seamless and enjoyable experience. Kudos to UpGuard for providing a comprehensive and user-centric solution! Review collected by and hosted on G2.com.

I see significant opportunities in improving the data that is being provided by API over the Upguard console Review collected by and hosted on G2.com.

Upguard is a great product to keep all of our data as safe as we can and to make sure all our or apps and other products are doing the same thing. They give us a monthly report on how are are doing and what we can do to improve our rating and they do they same for all the companies we work with. You get a clear rating, like a credit report. Very easy to understand. Helps make my job easier. Review collected by and hosted on G2.com.

They charge for the amount of companies you monitoring which we have hit our max before we have to upgrade our account. Review collected by and hosted on G2.com.

What I like most about UpGuard Vendor Risk is its ability to provide a centralised, risk-based view of third-party security and vendor risk. The platform makes it easier to assess vendors consistently, identify key risk exposures, monitor changes over time, and prioritise higher-risk vendors. The automation and clear reporting also help streamline the TPRM process and support more informed risk-based decision-making. Review collected by and hosted on G2.com.

The main area for improvement is the level of customisation and flexibility available for organisation-specific TPRM requirements. Review collected by and hosted on G2.com.

Upguard makes it easy and convenient to manage TPRM. I’ve created multiple custom cybersecurity questionnaires, and each one used programmable logic to make the experience more interactive. It feels similar to no-code programming, which is one of my favorite ways to build tools.

I also use Upguard frequently to check our risk score, and it makes it straightforward to compare it against competitors. SSO integrated easily with our environment. In addition, customer support has been consistent and prompt, and our implementation period was swift. Review collected by and hosted on G2.com.

Upguard could add more functionality to make it easier to export data into formats like CSV. In addition, I’d like to see a feature that scans vendor websites for publicly listed email addresses, so we can stay in touch if we’re no longer able to reach our original contacts. Review collected by and hosted on G2.com.

I like UpGuard's dynamic scoring system, which quickly identifies and reflects changes in our enumerable public infrastructure on its risk profile. This helps us prioritize their patching efficiently. I'm quite excited about the threat monitoring module and can see it becoming my favorite soon. I appreciate the use of AI to provide a summarized analysis of identified threats, along with relevant screenshots, allowing for swift action. The dynamic scoring system keeps everything under control, and any identified threat is usually high priority, treated with importance. Review collected by and hosted on G2.com.

Having more granularity whilst taking out exports to work offline would be good. For example, in the threat monitoring module, if I have analyzed 30 threats and closed them as false positives with appropriate comments, I want to be able to take out an export to show why I closed those threats as FPs to my manager. It's difficult to do these over a call and show every different analyzed threat. Review collected by and hosted on G2.com.

I like UpGuard Vendor Risk for its easy-to-use dashboard and continuous monitoring, making it straightforward to quickly understand vendor risk scores, security ratings, and key issues without having to go through complex reports. The setup was easy and straightforward, which I appreciate. The risk scoring and continuous reporting features are very valuable, allowing effective third-party risk management. Overall, UpGuard Vendor Risk works well and has proven to be effective for continuous monitoring and managing third-party cybersecurity risks. Review collected by and hosted on G2.com.

Questiones and workflow Review collected by and hosted on G2.com.