--- title: Upfort Shield Reviews meta_title: 'Upfort Shield Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Upfort Shield works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6 scale: '5' date_modified: '2026-09-22' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

Upfort Shield Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Upfort Shield for its accessible and engaging cybersecurity training, making learning enjoyable and effective. (2 mentions)
Users value the effective alerting system of Upfort Shield, enhancing engagement and competition in cybersecurity learning. (1 mentions)
Users commend the friendly and helpful customer support of Upfort Shield, enhancing their overall experience. (1 mentions)
Users value the detection efficiency of Upfort Shield, effectively minimizing inbox threats and enhancing security. (1 mentions)
Users value the user-friendly documentation of Upfort Shield, making implementation and support straightforward and effective. (1 mentions)
Users find the training required for Upfort Shield lacks engaging content like videos, making it harder to understand. (1 mentions)

Top Pros or Advantages of Upfort Shield

Top Cons or Disadvantages of Upfort Shield

SA
Steph A.
Small-Business (50 or fewer emp.)
"Clear, Easy-to-Digest Learning with Motivating Leaderboards"
5/5
What do you like best about Upfort Shield?

Very clear through and through. Each learning chunk is easy to digest. Some modules even give you the choice of text or video as your preferred learning style. Surprised myself feeling competitive in my newfound addiction to the Leaderboard - clever trick to feel effortlessly motivated! Review collected by and hosted on G2.com.

What do you dislike about Upfort Shield?

Some modules can feel like there's quite a bit of overlap in content (e.g. "Phishing Attempt Hall of Fame" vs. "Cybercriminal's Favorite Phish") but... repetition is good to reinforce good habits: better be safe than sorry. Also, it'd be good to see the choice of 'video vs text' as the default starting screen for all modules... That being said, I work in a SaaS company who produces user-facing interactive modules, so I'm acutely aware how colossal a task that is! Review collected by and hosted on G2.com.

Verified User in Import and Export
AI
Verified User in Import and Export
Small-Business (50 or fewer emp.)
"Upfort Shield Cyber Security Training"
4/5
What do you like best about Upfort Shield?

We were looking at various different staff awareness training programs / software and we came across Upfort Shield as part of our Cyber Security Insurance. The training consists of short 10 - 15 minute courses covering every area of Cyber Security and includes videos and quizzes. The training is informative but not detailed and therefore easy for all users to understand. It was very easy to implement and I have used customer support a couple of times which I found were both friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Upfort Shield?

There is nothing I dislike about Upfort Shield other than some of the training modules are just text only, it could be easier for users to understand further if more videos or illustrations are introduced. Review collected by and hosted on G2.com.

Jacqueline M.
JM
Jacqueline M.
Gift Officer
Mid-Market (51-1000 emp.)
"Upfort has a great thing going!"
5/5
What do you like best about Upfort Shield?

The Cyber University modules make learning Cyber security fun, when historically it's been a snoozefest. I enjoy competing with my colleagues through the "CYBER READINESS RANK". This is a fantastic way to keep everyone informed and alert. Easy to use program. Staff is easy to work with and highly responsive! Can't recommend Upfort enough. Review collected by and hosted on G2.com.

What do you dislike about Upfort Shield?

Not much. I was bummed that I didn't get to keep me #1 Ranking when I had to switch my email domain name... Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great Tool"
5/5
What do you like best about Upfort Shield?

Great tool for minimizing user inbox threats. Training is essential, but there will always be human error. Upfort scans emails looking for threats and flags emails from outside the organization. Review collected by and hosted on G2.com.

What do you dislike about Upfort Shield?

Only complaint is that the Chrome extension cannot be force installed on to user browsers. It must be done manually on each computer. Review collected by and hosted on G2.com.

TE
Tamer E.
Bilingual Customer Support Representative
Utilities
Mid-Market (51-1000 emp.)
"Identify phishing attempts"
4.5/5
What do you like best about Upfort Shield?

The simple usage of Upfort Shield has proven to be beneficial for our company since we are a small business. We also like that we have layers of protection in case of a cyber attack as well as the fact that it gets threat intelligence updates. Review collected by and hosted on G2.com.

What do you dislike about Upfort Shield?

Upfort Shield does not contain an important training element. Upfort Shield has no phishing simulation feature, which can instill awareness in our employees to guard against phishing scams. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Great Experience"
4.5/5
What do you like best about Upfort Shield?

I really like that they continue to keep you on your toes with simulations. I think the worst part about knowing something is getting complacent in it. With Upfort, they will make sure that you remember what you have been taught. Review collected by and hosted on G2.com.

What do you dislike about Upfort Shield?

There are some lessons that are wordy and repetitive. Review collected by and hosted on G2.com.