--- title: Insightly Service Reviews meta_title: 'Insightly Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Insightly Service works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 13 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Insightly Service Reviews & Product Details

Profile Status

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Pricing

Pricing provided by Insightly Service.

Basic

$29.00
Per User Per Month
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User Insights

Average based on 13 real user reviews.

Typical contract price

$0k - $0k

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Per Month

Insightly Service Reviews (13)

Reviews

Insightly Service Reviews (13)

4.7
13 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Insighly: Seamless Fusion of CRM & Project Management with Some Considerations"
4/5
What do you like best about Insightly Service?

CRM & Project Management Combined in One User-Friendly Interface Great Integration Capabilities Review collected by and hosted on G2.com.

What do you dislike about Insightly Service?

Higher Learning Curve due to extensiveness. Reporting Customizations Pricing Structure can be better Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"revealing effectiveness and insights."
5/5
What do you like best about Insightly Service?

This will be beneficial to our companies that wish to optimize their processes and have a consolidated system for managing customer connections.It frequently orders of modification possibilities allowing organizations to tailor the software to their exact requirements. Review collected by and hosted on G2.com.

What do you dislike about Insightly Service?

Some customers found Insightly's numerous capabilities and customization possibilities overwhelming while others wished for more advanced functionalities and integrations. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
Software Engineer
Mid-Market (51-1000 emp.)
"Excellent software for automation"
4.5/5
What do you like best about Insightly Service?

Dashboard, process workflow and managing projects. Review collected by and hosted on G2.com.

What do you dislike about Insightly Service?

Sometimes API changes cause fatal errors. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Insightly Service.

Basic

$29.00
Per User Per Month
View More Pricing Information
Insightly Service Features
AI Text Generation
Customer Portal
Email to Case
Live Chat Support
Ticket Response User Experience
Workflow
Automated Response
Customization
Third-Party Integrations
Reporting
Categories on G2
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