# UltraDNS Reviews **Vendor:** Neustar **Category:** [Managed DNS Solutions](https://www.g2.com/categories/managed-dns-solutions) **Average Rating:** 4.2/5.0 **Total Reviews:** 19 ## About UltraDNS Neustar UltraDNS is an enterprise grade, cloud-based authoritative DNS service that securely delivers fast and accurate query responses to ensure users can navigate to vital online assets. Whether you’re looking for a Primary or Secondary DNS solution, Neustar UltraDNS offers customizable packages to fit any organization’s DNS needs. ## UltraDNS Reviews ### 1. Happy Customer w/8+ years of UltraDNS service **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy K. | Manager, System Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2019 **What do you like best about UltraDNS?** My account manager's personal touch and the the product support at UltraDNS is great. **What do you dislike about UltraDNS?** When we first engaged, we did have some bandwith (DDoS) issues (8+ years ago), but Neustar's team upgraded their pipeline and it hasn't been an issue again. **Recommendations to others considering UltraDNS:** Take advantage of Neustar's support resource and your account team, they are there to help you get the most out of their products. **What problems is UltraDNS solving and how is that benefiting you?** We solved automated site failover for our hosted production environments between multiple physical locations using Sitebacker and Directional DNS records. They also helped us with canary deployments using traffic controller. ### 2. few steps to migrate , configure and go live **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2020 **What do you like best about UltraDNS?** its very straight forward configuration process and easy access report **What do you dislike about UltraDNS?** None , its very straight forward configuration process and easy access report **What problems is UltraDNS solving and how is that benefiting you?** we use UltraDNS as main DNS services provider for all our public entities ### 3. Easy to migrate to **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about UltraDNS?** Support for our transition to Verisign and easy UI **What do you dislike about UltraDNS?** I can't of anything, everything was smooth and service is reliable. **Recommendations to others considering UltraDNS:** n/a **What problems is UltraDNS solving and how is that benefiting you?** Global traffic management ### 4. As simple as a great service can be! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about UltraDNS?** We've been using UltraDNS since ages now and we never had any major issue. Stability is definitely wat I like the most. **What do you dislike about UltraDNS?** The admin interface has been the very same for the last few years, might be time for a more modern aproach? **What problems is UltraDNS solving and how is that benefiting you?** High number of requests Service load balancing at DNS level Traffic controllers ### 5. Excellent Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about UltraDNS?** Good assistance during migration from Verisign to UltraDNS Also appreciate the assistance while setting up Geo DNS which was a first setup for our Company **What do you dislike about UltraDNS?** Too early to highlight as we recently went live with UltraDNS **What problems is UltraDNS solving and how is that benefiting you?** I would say GeoDNS help simplified access for our Global VPN service in the company ### 6. Safest & Stable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2020 **What do you like best about UltraDNS?** Easy and simple management for user platform **What do you dislike about UltraDNS?** Reports unavailability for users self service. **Recommendations to others considering UltraDNS:** Highly recommended to use UtraDNS solution as highly recommended solution. **What problems is UltraDNS solving and how is that benefiting you?** Application load balancing. ### 7. UltraDNS has a great UI and very easy to set Geo with it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2020 **What do you like best about UltraDNS?** The reports are the best and give us very important information. **What do you dislike about UltraDNS?** Bulk add of records sometimes don't work. **What problems is UltraDNS solving and how is that benefiting you?** Having a controlled DNS is the benefit. ### 8. Easy Configuration with UltraDNS **Rating:** 5.0/5.0 stars **Reviewed by:** Katie V. | Senior Commodity Analyst, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2019 **What do you like best about UltraDNS?** The most helpful things about DNS are the incredibly responsive customer support and the ease of installation. **What do you dislike about UltraDNS?** The downside of DNS is that they can be way too pricey and once I heard another friend of mine at another company found out that they were upgraded without even being warned beforehand. **Recommendations to others considering UltraDNS:** If you want the best of the best with all the bells and whistles, I'd highly recommend this product. **What problems is UltraDNS solving and how is that benefiting you?** Business problems being solved by UltraDNS are that they utilize IP Anycast which is essential. They also help with monitoring and failover between data centers, weight load balancing and Geo IP. I really appreciate the ddos mitigation and various other security systems. ### 9. UltraDNS makes it easy to manage DNS setups **Rating:** 5.0/5.0 stars **Reviewed by:** Vince C. | Sr. Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2019 **What do you like best about UltraDNS?** Ease of adding and modifying entries for DNS. Makes it simple to update and add new domains, setting up various records. **What do you dislike about UltraDNS?** Would like some way to customize the dashboard. Would like an easy way to report on all the domains and records that are associated with each one. **Recommendations to others considering UltraDNS:** Easy platform for DNS administration. Appreciate the 2 factor authentication options. Have had great support when needed to contact them. **What problems is UltraDNS solving and how is that benefiting you?** It makes DNS management easier. It simplifies ### 10. More than impressive service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2019 **What do you like best about UltraDNS?** I like the efficiency of the system and the ease of mind the security of the system gives my colleagues and I. The system is also very fast a majority of the time and rarely experiences slowdowns. **What do you dislike about UltraDNS?** Honestly I haven’t had many bad experiences- From what I understand my company no longer uses the system due to the cost- the service has a reputation of being expensive (although i view it as worth the cost) **What problems is UltraDNS solving and how is that benefiting you?** Helped with overall speed, efficiency, and security of multiple systems. ### 11. Solid DNS Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Michael M. | Recruiting and Training Specialist, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2019 **What do you like best about UltraDNS?** The DNS service is very reliable. I have not run into any issues while using it. **What do you dislike about UltraDNS?** I wish that setup was easier for new devices. **What problems is UltraDNS solving and how is that benefiting you?** Faster browsing and consistent uptime. ### 12. UltraDNS - A managed domain name service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2019 **What do you like best about UltraDNS?** It's an enterprise-grade, cloud-based authoritative DNS service, which securely delivers fast and accurate query responses to websites and other vital online assets **What do you dislike about UltraDNS?** Neustar isn't a recognized brand compared to other competitors **Recommendations to others considering UltraDNS:** Confidently outsource your DNS to a trusted provider with 20+ years of proven experience. Take advantage of built-in security features such as DDoS protection, DNSSEC management, and Nameserver segmentation **What problems is UltraDNS solving and how is that benefiting you?** It's actually an Outsourcing of Network Services ### 13. DNS review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2019 **What do you like best about UltraDNS?** I really like how easy it was to use. And I like how it did it two factor authentication. Unlike others I’ve used in the past it was quicker and not inconvenient. **What do you dislike about UltraDNS?** Nothing to dislike so far. It was pretty easy to migrate across and set up. **What problems is UltraDNS solving and how is that benefiting you?** Easier to maintain security levels. Ease of access useing a cloud base function to access everything. More added security. ### 14. Easy to use and configure **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about UltraDNS?** UltraDNS is a straight forward and easy to use DNS tool. I found it very simple to setup and the interface is laid out in an easy to manage way and you can find and configure what you need with no issues. **What do you dislike about UltraDNS?** I have found no issues with using Ultra DNS. **What problems is UltraDNS solving and how is that benefiting you?** I have found we can easily setup and configure websites which are accessible within a few hours. ### 15. UltraDNS is reliable and fits our business needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Brock P. | Senior Internet Infrastructure Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2018 **What do you like best about UltraDNS?** We use UltraDNS to control our DNS for a large organization. It is always reliable and is efficient. We also like speed with which the DNS is updated. **What do you dislike about UltraDNS?** The interface could definitely benefit from a redesign. It is a little clunky. **Recommendations to others considering UltraDNS:** It is recommended as a reliable and easy to use DNS solution. **What problems is UltraDNS solving and how is that benefiting you?** Managing the DNS for our websites. Managing our own DNS gives us the control we need to make sure our sites are responsive. ### 16. Robust DNS Service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2019 **What do you like best about UltraDNS?** All-in-one DNS service that offers security and many features. **What do you dislike about UltraDNS?** Depending how much you add-on, things can become pricey. **Recommendations to others considering UltraDNS:** Look at all of its options and figure out if it does what you need and how much it will end up costing. **What problems is UltraDNS solving and how is that benefiting you?** Security and connectivity. UltraDNS helped greatly with both. ### 17. Effective DNS for freedom from DNS restrictions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2019 **What do you like best about UltraDNS?** Ability to preview video to eventually subscribe to video services - allows you to have freedom to subscribe independent of current location (like while traveling) **What do you dislike about UltraDNS?** The interface for iOS could be a little more refined **What problems is UltraDNS solving and how is that benefiting you?** I have been able to keep internet traffic private’s ### 18. Easy setup **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2019 **What do you like best about UltraDNS?** Simplicity of setup, and migration process is a breeze **What do you dislike about UltraDNS?** No problems and all questions answered. Once optical is found knowledge base is here to help **What problems is UltraDNS solving and how is that benefiting you?** Simplicity of provider and infrastructure migrations ### 19. Great way to manage your DNS systems **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about UltraDNS?** Love the ability to change DNS on the fly and not have to wait for another party that has the control. Is fast and good web interface. **What do you dislike about UltraDNS?** Would like the GUI to be updated somewhat. **Recommendations to others considering UltraDNS:** Is a great way to control your own DNS and has a web based interface. **What problems is UltraDNS solving and how is that benefiting you?** Controlling our DNS and being flexible for many departments. ## UltraDNS Discussions - [Outsourcing DNS](https://www.g2.com/discussions/outsourcing-dns) - 1 upvote - [Security](https://www.g2.com/discussions/security-f6a64183-4d01-43bd-97db-5b42b1171a35) - 1 upvote - [Performance](https://www.g2.com/discussions/performance-5cb2ee92-f105-4993-8286-0146a738c2ce) - 1 upvote - [Types of DNS](https://www.g2.com/discussions/types-of-dns) - 1 upvote - [Does UltraDNS keep traffic logs](https://www.g2.com/discussions/10402-does-ultradns-keep-traffic-logs) - 1 upvote - [View UltraDNS pricing details and edition comparison](https://www.g2.com/products/ultradns/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+01%3A56%3A09+-0500&secure%5Bsession_id%5D=4d55c02d-4623-458a-b82e-0ecb723f1e98&secure%5Btoken%5D=5b068276d6b103af0e1a2a98442205770b279a8a1888761c68675ff58132772e&format=llm_user) ## Top UltraDNS Alternatives - [Amazon Route 53](https://www.g2.com/products/amazon-route-53/reviews) - 4.5/5.0 (126 reviews) - [IBM NS1 Connect](https://www.g2.com/products/ibm-ns1-connect/reviews) - 4.4/5.0 (84 reviews) - [Google Cloud DNS](https://www.g2.com/products/google-cloud-dns/reviews) - 4.5/5.0 (23 reviews)