Generated from real user reviews
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you like about UJET?
The best thing about UJET is how simple it is to use. It has a wide range of features that connect seamlessly with the other tools and systems we use
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you like about UJET?
I believe I like everything about the use of UJET. It's very useful when it comes to my work. It's easy for me to change my aux status and to find not
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you like about UJET?
The best thing about UJET is how simple it is to use. It has a wide range of features that connect seamlessly with the other tools and systems we use
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you like about UJET?
I believe I like everything about the use of UJET. It's very useful when it comes to my work. It's easy for me to change my aux status and to find not
See Related User Reviews
Ann Clarizhel C.
Enterprise (> 1000 emp.)
5.0/5
"Customer Support Review"
What do you like about UJET?
UJET is very helpful and useable all the necessary command was in the UJET. UJET is friendly to use and easy to handle.
Steven R.
Mid-Market (51-1000 emp.)
2.0/5
"Deliver Reliable Customer Communication But Needs Improvement in Flexibility and Design"
What do you like about UJET?
After using UJET for an extended period, I remain very satisfied with the core service. The call quality and 99.9% uptime continue to be the backbone
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you like about UJET?
The best thing about UJET is how simple it is to use. It has a wide range of features that connect seamlessly with the other tools and systems we use
Bea N.
Mid-Market (51-1000 emp.)
5.0/5
"Customer Service Representative"
What do you like about UJET?
What’s great about UJET is how it actually prioritizes a better customer experience instead of just checking boxes. Since it’s a modern, cloud-based p
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you dislike about UJET?
One thing I dislike about UJET is that it sometimes crashes when I have other tabs or tools open. When that happens, it slows everything down and forc
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you dislike about UJET?
none so far
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you dislike about UJET?
One thing I dislike about UJET is that it sometimes crashes when I have other tabs or tools open. When that happens, it slows everything down and forc
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you dislike about UJET?
none so far
See Related User Reviews
Josephine D.
Mid-Market (51-1000 emp.)
5.0/5
"Seamless, Smartphone-Native Support Makes Customer Interactions Effortless"
What do you dislike about UJET?
It will lag sometimes when disconnecting the call even when your connectivity is good
Renalyn B.
Enterprise (> 1000 emp.)
5.0/5
"Easy-to-Navigate Features Make UJET a Breeze"
What do you dislike about UJET?
There are no major issues, although it does occasionally experience some latency. However, this is still manageable.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you dislike about UJET?
One thing I dislike about UJET is that it sometimes crashes when I have other tabs or tools open. When that happens, it slows everything down and forc
Ashwin B.
Mid-Market (51-1000 emp.)
3.5/5
"Great global calling and integration, but startup lag and number-paste errors need work"
What do you dislike about UJET?
UJET often lags during the initial start-up, both in the integration and on their website. However, once everything is up and running, it works fine.
Efficiency to use and easy to navigate, i also like how it was designed. Review collected by and hosted on G2.com.
None, all the feautures of ujet is efficient. However sometimes there is an issue occured like it is automatically set as unavailable. Review collected by and hosted on G2.com.
Ujet’s ability to communicate channels like voice and chat into one platform, making customer support smoother and more efficient. Review collected by and hosted on G2.com.
There have been some glitches or slowdowns, especially during peak hours or when handling a high volume of calls. Review collected by and hosted on G2.com.
It's easy to access and find all information needed, even the history of transactions Review collected by and hosted on G2.com.
Sometimes getting errors and having difficulty troubleshooting issues Review collected by and hosted on G2.com.
What I like best about UJET is accuracy of log in time. Additionally, it's nice that we can log in now through SSO so we no longer have to type our email every log in.
Haven't got the chance to contact support yet as I haven't encountered any issues for the past 9 mnths I've been using this tool in our company. Lastly, the user interface (UI) is intuitive / has user-friendly setup which makes the experience when utilizing it always smooth and seamless that basically makes it designed with usability in mind. Review collected by and hosted on G2.com.
Nothing, I don't dislike anything about UJET. Review collected by and hosted on G2.com.
easy to use and provide easy access to all Review collected by and hosted on G2.com.
none of the since the Ujet is very easy to work on Review collected by and hosted on G2.com.
I like this app because it's user friendly. Fast and reliable. Ease of implementation and it has number of features and ease of integration. Review collected by and hosted on G2.com.
I can't find any dislikes with this app. The app really made my life more comfortable and work life balance! Review collected by and hosted on G2.com.
What I like the best about UJET still remain great. I was really amazed and impressed by how this tool is very easy to use and easy to navigate. Its user interface is easy to understand even for beginners who are using it and are able to perform the job effectively. Review collected by and hosted on G2.com.
What is least helpful about UJET is that sometimes when I log in to UJET inside its integrated Kustomer application, it takes some time for me to be able to log in. However, this is also fixed when I'm using standalone UJET. It's still really great! Review collected by and hosted on G2.com.
The platform’s modern, clean interface makes it easy for agents to navigate and manage customer interactions efficiently, reducing training time and improving productivity. Review collected by and hosted on G2.com.
There are occasional problems with calls dropping or audio glitches, which can interfere with communication and call monitoring Review collected by and hosted on G2.com.
i find ujet very helpful especially when it comes to logging in Review collected by and hosted on G2.com.
what i dislike about ujet is that sometimes it has a delay Review collected by and hosted on G2.com.
The good thing about Ujet is that you can monitor your calls and auxes. As an agent, Ujet helps me a lot to be productive at work. You can properly hold your callers, and aside from that, you can prepare your next aux while you're still on the call so that after your call, it will automatically change to the aux you've chosen. Review collected by and hosted on G2.com.
I don't see anything that had least with ujet because for me its feature is perfect and perfect to us in any instance. Review collected by and hosted on G2.com.