Generated from real user reviews
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you like about UJET?
The best thing about UJET is how simple it is to use. It has a wide range of features that connect seamlessly with the other tools and systems we use
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you like about UJET?
I believe I like everything about the use of UJET. It's very useful when it comes to my work. It's easy for me to change my aux status and to find not
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you like about UJET?
The best thing about UJET is how simple it is to use. It has a wide range of features that connect seamlessly with the other tools and systems we use
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you like about UJET?
I believe I like everything about the use of UJET. It's very useful when it comes to my work. It's easy for me to change my aux status and to find not
See Related User Reviews
Ann Clarizhel C.
Enterprise (> 1000 emp.)
5.0/5
"Customer Support Review"
What do you like about UJET?
UJET is very helpful and useable all the necessary command was in the UJET. UJET is friendly to use and easy to handle.
Steven R.
Mid-Market (51-1000 emp.)
2.0/5
"Deliver Reliable Customer Communication But Needs Improvement in Flexibility and Design"
What do you like about UJET?
After using UJET for an extended period, I remain very satisfied with the core service. The call quality and 99.9% uptime continue to be the backbone
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you like about UJET?
The best thing about UJET is how simple it is to use. It has a wide range of features that connect seamlessly with the other tools and systems we use
Bea N.
Mid-Market (51-1000 emp.)
5.0/5
"Customer Service Representative"
What do you like about UJET?
What’s great about UJET is how it actually prioritizes a better customer experience instead of just checking boxes. Since it’s a modern, cloud-based p
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you dislike about UJET?
One thing I dislike about UJET is that it sometimes crashes when I have other tabs or tools open. When that happens, it slows everything down and forc
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you dislike about UJET?
none so far
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you dislike about UJET?
One thing I dislike about UJET is that it sometimes crashes when I have other tabs or tools open. When that happens, it slows everything down and forc
Verified User
Enterprise (> 1000 emp.)
5.0/5
"UJET: Effortless Setup and Comprehensive Usability"
What do you dislike about UJET?
none so far
See Related User Reviews
Josephine D.
Mid-Market (51-1000 emp.)
5.0/5
"Seamless, Smartphone-Native Support Makes Customer Interactions Effortless"
What do you dislike about UJET?
It will lag sometimes when disconnecting the call even when your connectivity is good
Renalyn B.
Enterprise (> 1000 emp.)
5.0/5
"Easy-to-Navigate Features Make UJET a Breeze"
What do you dislike about UJET?
There are no major issues, although it does occasionally experience some latency. However, this is still manageable.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy To Use Tool"
What do you dislike about UJET?
One thing I dislike about UJET is that it sometimes crashes when I have other tabs or tools open. When that happens, it slows everything down and forc
Ashwin B.
Mid-Market (51-1000 emp.)
3.5/5
"Great global calling and integration, but startup lag and number-paste errors need work"
What do you dislike about UJET?
UJET often lags during the initial start-up, both in the integration and on their website. However, once everything is up and running, it works fine.
I like the new feature where in we can easily choose the geo for transfer call. For me it's better that way Review collected by and hosted on G2.com.
None that I can think of. I am liking my overall experience with Ujet. Review collected by and hosted on G2.com.
Ujet is very easy to use, you can use it without any guidance from anyone. Review collected by and hosted on G2.com.
Sometimes it takes time for to load but all in all it good. Review collected by and hosted on G2.com.
UJET has made my work much easier, and I would recommend it to my colleagues and friends who work at other companies. I used UJET a lot to me. Review collected by and hosted on G2.com.
I really appreciate all the features that UJET offers. Review collected by and hosted on G2.com.
What I really like about Ujet is how it gathered all communication channels in one place. It makes it super easy for us to contact the customer using calls, chat, and messages. Review collected by and hosted on G2.com.
Sometimes Ujet is too complex for certain features; sometimes it needs more effort to run smoothly. Review collected by and hosted on G2.com.
In today's fast-paced environment, having reliable and highly functional communication tools is non-negotiable. The UJET excels in meeting this demand, offering a remarkably smooth and efficient experience that sets a new standard for business telephony. Review collected by and hosted on G2.com.
Performance is a key strength of UJET. The application is smooth and fast, loading quickly and transitioning between functions without lag or delay—a significant productivity boost for agents handling high volumes of contacts. Review collected by and hosted on G2.com.
Using Ujet frequently has been a great experience. The platform is easy to use, offers a wide range of helpful features, and provides excellent customer support. Review collected by and hosted on G2.com.
I have no complaints about Ujet. The platform is very user-friendly and convenient to navigate. Review collected by and hosted on G2.com.
What I like best about UJET is how it modernizes customer support by combining a seamless, user-friendly mobile experience with powerful cloud contact center technology. Review collected by and hosted on G2.com.
None because UJET is one of our major tool for us to process calls, emails, and chats. Review collected by and hosted on G2.com.
It has easy-to-use interface. Features like integrated chat, photo/video sharing, and context fed into the CRM help reduce the number of tool-switches for me. Review collected by and hosted on G2.com.
It will lag sometimes when disconnecting the call even when your connectivity is good Review collected by and hosted on G2.com.
What I appreciate most about UJET is its sleek, mobile-friendly interface, which really streamlines the customer support experience and makes it both quick and convenient. The platform brings together voice, chat, and in-app assistance in a single location, and includes helpful features like photo and video sharing to speed up resolving issues. Additionally, UJET leverages AI and automation to route calls efficiently, manage straightforward inquiries, and help minimize wait times. Review collected by and hosted on G2.com.
None, UJET works perfectly fine every single day Review collected by and hosted on G2.com.
What I like best about UJET is that the survey appears immediately, it’s easy to use, and it’s very helpful in assisting customers efficiently while ensuring their satisfaction. Review collected by and hosted on G2.com.
Nothing, I am very satisfied using UJET when it comes assisting customer. Review collected by and hosted on G2.com.