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TruValidate Reviews & Product Details

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Average based on 74 real user reviews.

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TruValidate Reviews (74)

Reviews

TruValidate Reviews (74)

4.4
74 reviews

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Pros & Cons

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Patrick E.
PE
Patrick E.
Sr. Fraud Analytics Lead
Financial Services
Mid-Market (51-1000 emp.)
"Iovation's Success and failures"
4/5
What do you like best about TruValidate?

They make the device data available in easy to use format, with VERY quick responses, and an easy to use portal that allows you to update your integration on the fly. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

For a more advanced technical company, the business rules editor becomes more of a hindrance than a feature. It creates a black box with high risk to changes happening outside our SDLC. It is hard to add Rules data into our models because of the formatting Review collected by and hosted on G2.com.

KH
Kelly H.
Small-Business (50 or fewer emp.)
"Great for you and your customer"
4/5
What do you like best about TruValidate?

Iovation is an incredibly intelligent program that really gives us more confidence when interacting with customers. We can now be sure when a transaction is legitimate or spot any kind of fraudulent activity before it becomes a massive problem. This, in turn, has helped our relationship with our customers because of the confidence we now have.

The risk assessment tools iovation offers are a great insight into transactions and the potential risks behind them, this really helps us to make informed decisions on things that may not seem quite right and has helped us reduce fraudulent activity going on massively. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

At this point, I have not found any issues with it and the program runs brilliantly. One limitation with iovation is that you can only look at transaction history up to 6 months old. On a couple of occasions, we have found going a couple of months further than this would have been handy. Apart from this nothing jumps out that I dislike. Review collected by and hosted on G2.com.

Verified User in Education Management
EE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Ultimate Fraud Deterrent"
4/5
What do you like best about TruValidate?

Flexible, and versatile software that can help detect fraud Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

A bit user-unfriendly, and took a bit to learn software Review collected by and hosted on G2.com.

Gigi J.
GJ
Gigi J.
Fraud Prevention Officer III
Financial Services
Mid-Market (51-1000 emp.)
"iOvation"
4/5
What do you like best about TruValidate?

iOvation has been very helpful in identifying device, IP and ISP related fraud. The ability to customize rules specific to our institution allows us to reduce the number of false positive reviews and increase productivity. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Currently, transaction history and analysis reports only date back 6 months. It would be helpful if we could search further back than just 6 months. Review collected by and hosted on G2.com.

MJ
Mugdha J.
Student
Small-Business (50 or fewer emp.)
Originally submitted 9/24/2018
"Great!"
4.5/5
What do you like best about TruValidate?

It provides a real-time service that exposes online fraudsters, as well as authentication services to detect fraud before it occurs. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

The demo is free but the service as a whole is a bit costly. Can be made into a cost effective version. Review collected by and hosted on G2.com.

SG
Shana G.
Small-Business (50 or fewer emp.)
"Iovation is incredible!"
5/5
What do you like best about TruValidate?

The detailed information that iovation gives us Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

nothing, everything is great! we rely heavily on the information that iovation provides us for our transactions Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Limited experience but seems great"
4.5/5
What do you like best about TruValidate?

New to role so limited experience of using the system however it has an intuitive UI and is clear to navigate. I have been offered an overview of the system and the top tips in the conference were extremely helpful as a new user. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Nothing to note as of yet based on my limited experience of the system. Review collected by and hosted on G2.com.

JH
Jose H.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great partnership"
5/5
What do you like best about TruValidate?

Highly reliable support team, which can be depended on during times of needs Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

None, team has been great and always willing to help Review collected by and hosted on G2.com.

Jose P.
JP
Jose P.
Customer Analysis Supervisor
Gambling & Casinos
Mid-Market (51-1000 emp.)
"Great tool and Vendor"
4.5/5
What do you like best about TruValidate?

Easy to set up, amazing support, great sharing knowledge Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Sometimes the number of false positives as we use the system across different products. Review collected by and hosted on G2.com.

Bethany M.
BM
Bethany M.
Consumer Fraud Team Lead
Internet
Enterprise (> 1000 emp.)
"Best Tool in my team's belt!"
5/5
What do you like best about TruValidate?

Multiple data points which make analysis much easier and more effective. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

There is nothing I dislike about Iovation Review collected by and hosted on G2.com.

Questions about TruValidate? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

Does iovation rely on the use of personal data?

Oliver R.
OR
Oliver R
•
Last activity about 3 years ago

Does TruValidate offer the following?:

Pricing

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TruValidate Comparisons
TruValidate Features
Fraud Detection
Alerts
Real-Time Monitoring
Device Tracking
Fraud Markers
Bot Mitigation
Transaction Scoring
Risk Assessment
Intelligence Reporting
Fraud Markers
Blacklisting