What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

In my opinion, the fact that Cityworks can manage my public assets and accompanying data is a lifesaver. I'm able to relax knowing this key information is managed and well-organized, on top of giving me the opportunity to access my everyday business processes is genius. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

I have yet to find anything on Cityworks that I find unhelpful or I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain:

Cityworks can give you the peace of mind in knowing all of your valuable data and business documents are managed in one single application, as well as provides you with direct access to permits, licensing and land. It's a life AND time saver, as well as a peace-of-mind saver! Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

Cityworks has helped me with issues regarding licensing and permits with my local government, and streamlined it into a one step process instead of 5. Review collected by and hosted on G2.com.

Verified User in Government Administration

Enterprise (> 1000 emp.)

1/21/2022

"Previous Daily User"

4/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

In my current position, CityWorks was used daily for tracking fleet-related work order data. Although not specifically designed for this function, the software performed well and handled a large amount of data without difficulty. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

In our environment, the inability to add multiple items to a single task was a disadvantage. In a fleet setting, it is preferable to have a single work order with multiple tasks. Our administrator was never able to accomplish this for our use. Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

We have moved away from CityWorks as it was a larger operating bundle than suited our needs. It was capable of performing far more than we would have effectively utilized and therefore stopped being a cost-effective option. Review collected by and hosted on G2.com.

Daniel M.

Network Technician

Mid-Market (51-1000 emp.)

1/27/2022

"Good all-in one solution for Dev-Services and Permit tracking"

4/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

Powerful Arc-GIS back-end. Good asset and project management. Easy permit tracking. Fairly maintenance-free. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

Somewhat difficult to configure. User management is cumbersome. Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

Simplifies applications for customers and streamlines workflows for staff. Helps our city and utilities staff track the life cycle of assets and we achieve greater collaboration across our departments. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

8/16/2021

"Cityworks Program is Amazing!"

5/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

I applied for Cityworks because I was new to the area and wanted to learn more about the city operations. The program allows you to get a sneak preview of each division that is involved with the city, how they play a role, and an in-depth conversation with the team. I used this knowledge as I entered a career in real estate. It was not only important to me as an individual but to pass on the knowledge I gained to other people. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

There weren't any dislikes in the program. You are well aware during the application process that you need to attend classes with specific dates and times. Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

One of the ongoing issues with the city is transportation. The city has grown way too fast and has not prepared itself for the number of commuters. Yes, they added a toll road on Mopac, but it is NOT efficient. The metro train doesn't make sense either. I have attended transportation meetings and explained that the Portland metro system was built off of the European idea, and it works. I tend to get a lot of pushback, but to be honest, it boils down to money, and I don't think they will ever agree to add a train route to the Airport and more stops in all directions. People need to be off the roads and use public transportation. Review collected by and hosted on G2.com.

Maximo A C.

Owner

Mid-Market (51-1000 emp.)

12/9/2021

"Cityworks makes work enjoyable by improving business processes in equip labor materials and WOs"

5/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

It's completely customizable and works with ARCGIS online and MS BI to give the complete picture. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

New users get easily overwhelmed, but after a demo in their environment, lighten up. Review collected by and hosted on G2.com.

Recommendations to others considering Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain:

Don't hesitate, it will improve your employees lives. Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

Improving business processes city wide from water, wastewater, electric to building maintenance and parking meters. Review collected by and hosted on G2.com.

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

1/5/2022

"CityWorks is a useful tool for enterprise-scale applications."

4.5/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

Cross-platform connections with external data, such as with files stored using ArcGIS. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

There are a lot of steps to editing features in CityWorks in contrast with ArcMap. Review collected by and hosted on G2.com.

Recommendations to others considering Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain:

CityWorks is a worthwhile investment for enterprise-scale systems. Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

I used CityWorks for urban forestry and municipal asset management. Interdisciplinary use between departments unlocks CityWorks's full potential. Review collected by and hosted on G2.com.

Kevin P.

Field Technician

Mid-Market (51-1000 emp.)

9/30/2021

"A sufficiently powerful records and organization tool for utilities"

3/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

The search function that seamlessly indexed with the residential customer address or their Work Order ID Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

The navigation of the database is confusing, it's hard to know exactly where to pick up and leave after looking up a customer's work history Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

8/12/2021

"CITYWORKS IN Strathmore"

4/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

The integration with the City Assets. Tracking the maintenance cost and the prioritization of work. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

That the GIS technician has too much control over how the assets are viewed in CityWorks. CityWorks needs to have its own views of data. Review collected by and hosted on G2.com.

Recommendations to others considering Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain:

Do your homework as to whether or not your GIS data is set up properly to handle CityWorks. Have experienced GIS Technicians who can adapt to the requirements of CityWorks. CityWorks is a great tool, but if the data isn't set up properly it can lead to long term issues. Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

No work orders, asset management or capital improvement. Work order control and assigning costs to activities. Review collected by and hosted on G2.com.

Verified User in Translation and Localization

Enterprise (> 1000 emp.)

8/17/2021

"Good platform and user friendly"

4.5/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

I like the ease of use and simple format. Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

Once formatted the changes take a lot of time to fix. Review collected by and hosted on G2.com.

Vanessa H.

Enterprise (> 1000 emp.)

Originally submitted 3/20/2018

"Great program "

3.5/5

What do you like best about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

I like that it is easy to search for service request and creat work orders Review collected by and hosted on G2.com.

What do you dislike about Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain?

I hate it doesn’t interface with Accela or other programs Review collected by and hosted on G2.com.

Recommendations to others considering Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain:

Great program no issues Review collected by and hosted on G2.com.

What problems is Trimble Unity Maintain, move_under_vendor:1328, change_product_url:https://www.trimble.com/en/products/trimble-unity-maintain solving and how is that benefiting you?

This program has allowed for my departm not respond and close out issues in a timely matter. Review collected by and hosted on G2.com.