TRAX - Mid Back Office System Reviews & Product Details

TRAX is Pratra's advanced Mid/Back Office System designed to streamline travel agency operations by automating routine tasks and managing business rules efficiently. This cloud-based platform offers secure, remote access, enabling travel businesses to operate seamlessly from any location. Key Features and Functionality: - Customization: Highly adaptable to meet specific business requirements. - API and Supplier Management: Streamlined integration with various suppliers and booking platforms. - Pricing Control: Efficient management of pricing, discounts, markups, service fees, and cancellation fees. - Payment Gateway Integration: Seamless handling of multiple payment gateways. - Automation: Automated booking, ticketing operations, and invoice generation with customizable templates. - Reporting: Comprehensive reporting capabilities for insightful business analysis. - Security: A secure platform ensuring data integrity and confidentiality. - Account Management: Efficient management of client and supplier accounts. Primary Value and Solutions Provided: TRAX addresses the complexities of travel agency operations by automating repetitive tasks, thereby reducing human errors and enhancing productivity. It offers real-time access to online bookings, effortless client and supplier management, and efficient handling of multiple payment gateways. The system empowers B2B, B2C, and corporate clients to manage their travel operations effectively, enabling a sharper sales focus and improved customer satisfaction. By integrating seamlessly with any booking platform and supporting data import via CSV/excel format or automated APIs, TRAX ensures a robust and flexible solution for modern travel businesses.