---
title: Trackr Reviews
meta_title: 'Trackr Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Trackr works for a business like yours.
date_modified: '2026-09-10'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Trackr Reviews
**Vendor:** Trackr  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About Trackr
Trackr is job and field management software for process serving, repossession, and debt collection agencies, covering the workflow from enquiry through to invoice. Office staff assign and track jobs in real time; field agents log attempts, notes, and completion details from their phone, so nothing gets typed twice. Licence checks and nearest-agent assignment send the right person to each job automatically, with automatic job numbering and no per-job fees or job limits. Trackr also handles quoting, one-click job-to-invoice conversion, mileage calculation, and supplier cost tracking, synced two-way with Xero. Custom reports and AI-assisted note clean-up keep paperwork under control. Agencies running more than one office get centralised, single-login management, with isolated agency data, restricted support access, and NZ-hosted servers.






- [View Trackr pricing details and edition comparison](https://www.g2.com/products/trackr-2026-09-10/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-10+13%3A37%3A47+-0500&secure%5Bsession_id%5D=87185801-6afd-4d62-b06e-1a25f95a00d4&secure%5Btoken%5D=f6b6d00e365e4fd1b0d250fe33d6669c3cb6c5706eb047e486ac3d80697f26b8&format=llm_user)

## Trackr Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Storage and Collaboration - Legal Document Management**
- Editing and Tracking
- Centralised Database
- Accessibility and Permission for Sharing
- Document Storage
- File Sharing
- Expense Tracking
- Activity Tracking
- Secure Data Storage

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Document Management - Legal Document Management**
- Search and Retreival
- Synchronization of Data
- Versioning
- Full Text Search

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**Analysis - Legal Document Management**
- Document Review
- Legal Analytics

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Artificial Intelligence - Legal Document Management**
- AI Automation
- Generative AI
- Document Automation

**Accessibility - Legal Document Management**
- Cross-Platform Access

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

**Agentic AI - Legal Document Management**
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integrations

**Additional Functionality**
- Customizable Templates
- Two-Factor Authentication
- Customizable Fields
- Document Check-In/Out
- Client Management
- Document Capture
- Audit Trail
- For Legal Professionals
- Optical Character Recognition
- Customizable Reports
- Contact Management
- Search/Filter
- Archiving & Retention
- Client Portal
- Email Management
- Compliance Management
- Task Management
- Electronic Signature
- Document Classification
- AI Copilot
- Version Control
- Document Generation
- Collaboration Tools
- Activity Dashboard
- Deadline Management
- Billing & Invoicing
- Case Management
- Workflow Management
- Reporting & Statistics
- API
- Calendar Management
- Alerts/Notifications
- Contract/License Management
- Reminders
- Document Management
- SSL Security

## Top Trackr Alternatives
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,252 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,794 reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)

