I really like that TrackingMore lets me track multiple shipments from different couriers. The tracking page is a great feature because it makes it easy for my customers to follow their orders. I also appreciate the excellent customer service. The setup process was very simple and only required importing a CSV file. Instead of entering shipping details one by one like I used to, I can now upload all the tracking numbers at once, and TrackingMore automatically provides tracking updates to my customers. I also want to thank customer service—Ellyn. She is very kind and professional, handled all my requests, and truly deserves 5 stars for her professionalism. Review collected by and hosted on G2.com.

There’s nothing I dislike or find unsatisfying. They’re really good. Review collected by and hosted on G2.com.

"A must-have tool for international e-commerce — highly recommended after just 2 weeks"

We have been using TrackingMore for about two weeks, and it has already made a noticeable difference in how we manage our shipments. The dashboard is clean and intuitive — at a glance, I can see the status of all packages without digging through multiple pages. One feature I particularly appreciate is that any incorrectly entered tracking numbers are flagged immediately, helping us avoid sending wrong information to customers.

Integration with Shopify was seamless, and the setup process was straightforward overall. The support team has been exceptional — they respond quickly via chat with detailed and thoughtful answers, making the onboarding experience smooth from day one.

What truly impressed us is the intelligence behind the tracking system. Even when a shipment is handed off to a local carrier in another country, TrackingMore automatically detects and continues tracking it — without any manual input. This level of automation is remarkable and something we did not expect. Tracking updates are also consistently accurate, giving us and our customers full confidence in the information displayed.

Since implementing TrackingMore, customer inquiries about delivery status have dropped significantly. Our customers can now track their orders independently through our website, which has greatly improved overall satisfaction. The reduction in inquiries alone already justifies the cost, making it an excellent investment for any international e-commerce store. Review collected by and hosted on G2.com.

"No major complaints, but a couple of small wishes"

After two weeks of use, there is very little to criticize about TrackingMore. If anything, the pricing could be slightly more competitive for smaller businesses, though the value it delivers makes it easy to justify.

The one feature I would love to see is a Japanese-language option for the dashboard interface. It is worth noting that the support team is already able to assist in Japanese via chat, which is greatly appreciated — so the admin panel is really the only thing missing on that front.

Overall, these are minor points rather than true pain points, and they do not diminish the overall experience. Review collected by and hosted on G2.com.

What I like best about TrackingMore is its powerful yet user‑friendly platform. It offers global carrier support, branded tracking pages, accurate delivery estimates, and helpful analytics. It improves the post‑purchase experience and makes logistics management much more efficient. Review collected by and hosted on G2.com.

What I dislike most about TrackingMore is the inconsistent sync speed with carriers, occasional tracking status errors, and insufficient customization for notifications and data exports. The support response can also be slow at peak times. Review collected by and hosted on G2.com.

I have working on my own parcel app and using Tracking More Tracking API as a backend. I am very happy with their Tracking API.

Tracking More API is a good system that gives accurate data compared to other tracking websites I've used. The data response was fast and reliable.

Also, the documentation was clear and user-friendly for a beginner developer.

I especially like their customer support. They are always reply straight away or the next day, and seem to really care. Review collected by and hosted on G2.com.

Their plans are more aimed at bigger customers, I'm presently a small customer. But when I contacted them, they worked out a good solution for my case, so actually a positive in the end. Review collected by and hosted on G2.com.

Asha from TrackingMore provided marvelous support in resolving our Tracking API issue. Her response was quick, clear, and highly professional. She demonstrated strong technical knowledge and ensured that our issue was handled smoothly from start to finish.

We truly appreciate her dedication, patience, and proactive approach in assisting us. Thanks to her support, our integration is now working perfectly.

Highly recommended support experience! Review collected by and hosted on G2.com.

Not at all.

Lots of love to TM specially Asha the Indian Review collected by and hosted on G2.com.

Best UI we've ever seen, also communication is super easy. Review collected by and hosted on G2.com.

Currently nothing. We still need more time to test it. Review collected by and hosted on G2.com.

I like TrackingMore's automatic carrier detection and its wide coverage of over 1,300 carriers, which made testing multi-carrier tracking feel seamless even in my brief trial. The automatic carrier detection is valuable because it saves time by instantly identifying the right courier and pulling accurate tracking info from tons of carriers without me having to specify or switch manually. The initial setup was very easy—I did it in 10 minutes. Review collected by and hosted on G2.com.

The main thing that didn’t work well for me was that launching even a minimal viable prototype (MVP) ends up costing more than expected due to the subscription structure and unexpected charges, which made it feel less accessible for quick testing or small-scale personal/freelance projects. Review collected by and hosted on G2.com.

We were looking for an economical solution to track all of our shipments across several logistics companies. Using all of them separately was too much work. But TrackingMore's universal api and client facing features we the exact products we needed. They've offered fast support in the few instances I've needed it. Overall a great service. Review collected by and hosted on G2.com.

There isn't anything specific that I don't like, which is why I chose to use them. Review collected by and hosted on G2.com.

I like that TrackingMore provides smooth API interfaces for data callback, which makes it easier for me to track my shipping package status. They have great personal service, and I appreciate that they offer flexible and affordable plans for small business owners besides the standard plans they provide. It's cost-effective with a complete API function. I also found it easy to go through all the processes with the help of their customer service. Review collected by and hosted on G2.com.

They should give more alternative plans and show them on the website first, which can keep more customers. Review collected by and hosted on G2.com.

One of the only providers to accurately track royal mail. Team are responsive and UI is great! - Emyr Review collected by and hosted on G2.com.

Nothing really - it just works perfectly! Review collected by and hosted on G2.com.