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TrackerCheck

By Tracker Technologies

3.4 out of 5 stars

How would you rate your experience with TrackerCheck?

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TrackerCheck Reviews & Product Details

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Pricing provided by TrackerCheck.

Project License

Starting at $4,999.00
1 License Per Month

TrackerCheck Media

TrackerCheck Demo - TrackerCheck Standard Dashboard
The landing page for TrackerCheck upon initial login. This page can be customized based on client requirements.
TrackerCheck Demo - Smart Quality Sheet Form
TrackerCheck allows for the use of mobile, paper, hybrid, or an industry first smart quality sheet module. If projects or assets require intrinsically safe devices, a cost effective alternative is our smart quality sheet module. Ask us about it!
TrackerCheck Demo - Standard Data Layout
80% of the pages in TrackerCheck are designed the same to increase adoption and make the user experience as easy as possible. The resemblance to a spreadsheet is similar by design to help users transition between the two seamlessly.
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TrackerCheck Reviews (17)

Reviews

TrackerCheck Reviews (17)

3.4
17 reviews

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JG
Project Manager
Enterprise (> 1000 emp.)
"Great Idea but Broken Software"
What do you like best about TrackerCheck?

Makes progressing easy. The ease of finding exact lines or components by system or work area is great. I primarily use DB for progressing so I can only speak to those capabilities. The interface is nice clear and concise Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

SERIOUS ISSUES SERVER SIDE. I can only assume the issues are server side. I waste countless hours weekly clicking the box for 100 percent and applying changes only to see that my progress has not been saved or backed out. This issue makes progress inaccurate. When updating 100 line items at a time only to not have changes save is frustrating. This causes things to be overlooked or not caught when double and triple checking progress thats already been input time and time again.

If I sat a designer down with 50 lines of progress to input and said "here input this data" you would give up after 10 minutes or it would take you over an hour to complete.

FIX THE SAVING ISSUE Review collected by and hosted on G2.com.

Response from Tracker Technologies Administrator of TrackerCheck

Hello Jacob! Thank you very much for your feedback on TrackerCheck's FPMS module.

Firstly, thank you for the positive feedback in regard to the user interface and ease of use of the software.

We understand the frustration and have been working hard to address the server lag for your organization. The software should not hinder your ability to do the work or make you second guess work that has been completed. Due to its highly customized architecture for your specific organization, it is outside the traditional software use case that we normally see. However, with the recent migration to the new server infrastructure, we are confident you will see an increase in speed and reliability.

We really appreciate the feedback and it will be shared with the team for further improvements to the servers.

SR
Turnover Coordinator
Enterprise (> 1000 emp.)
"Review of TrackerCheck from a Turnover Coordinator."
What do you like best about TrackerCheck?

I like that all the tasks I need to work on are in one place. Quality, turnover books, turnover certifications, etc. I like that after the update, the system is moving much faster. I like how it can connect to PowerBI to show data in real-time. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

I dislike that it is difficult to learn to use. It is very easy to "mess up" and accidentally change or delete data within the system. I dislike that there are multiple ways to do things, making it difficult to set standard operating procedures on how to use the software. The tools are too generalized which makes it difficult to make changes to individual pieces. There is no way to alert outside parties that they have items due. Review collected by and hosted on G2.com.

Response from Tracker Technologies Administrator of TrackerCheck

Hello Selene!

Thank you for your feedback. We really appreciate the positive feedback on the functionality of TrackerCheck and the ability to complete your tasks all in a single software.

We appreciate the feedback on your challenges in learning to use TrackerCheck. The goal with TrackerCheck was to offer a software where every style and use case can be accommodated for field professionals so that the software seamlessly integrates in to their workflow. because of that, it does provide for many ways to do the same thing. We would like to set up a time with you and our database specialist to talk through the challenges you're facing and get more feedback on how you utilize TrackerCheck. We will reach out to you via email to see about a time that works. Thank you again for your review and continued support.

Verified User in Oil & Energy
UO
Enterprise (> 1000 emp.)
"DB Tracker Review"
What do you like best about TrackerCheck?

The ability to look at different phases of the project and how it is all broken down is nice. The organization and ability to swap back and forth between tabs of information is a good feature. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

The usability of the application is very poor. More often that not, you have to redo all the work you did because it doesn't save. The interface is very slow and pretty outdated as well. These problems make it difficult to use. Review collected by and hosted on G2.com.

Response from Tracker Technologies Administrator of TrackerCheck

Hello and thank you for your feedback! We appreciate the positive feedback around the use case for TrackerCheck and how the software is designed. We apologize for the added work having to be done due to saving issues.

Because of the highly customized nature of your organization's version of TrackerCheck and its segregation from the standard out of the box software, the Tracker team was challenged with developing a new methodology for server infrastructure. We have rolled this infrastructure out in version 4.5 and are confident that speed, performance, and reliability will be up to expectations. We are continually working to increase performance and capabilities of the software and hope that it reflects in the user experience for your organization. Thank you again for your feedback!

Verified User in Construction
UC
Enterprise (> 1000 emp.)
"Tracker is difficult to navigate, doesn't work efficiently and glitches more often than not."
What do you like best about TrackerCheck?

Tracker has a good concept behind it, meaning the organization of each tab and its purpose. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

Tracker is hard to navigate, and there aren't any how-to guides to help you along the way. When trying to upload something, it'll throw and error and it takes a little while to get the error reviewed and corrected. Meanwhile paperwork is stacking up waiting on this. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Enterprise (> 1000 emp.)
"Tracker Reviewer - User Since 2020"
What do you like best about TrackerCheck?

The concept of streamlining the data on a web-based system to create easy data visuals to help communicate the data in clear, digestible matters. I don't know any other competitors in the market. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

The slowness of the system is still present even with the upgrade. The bugs that are still present within the system. The training modules and user interfaces when running into issues is also poor. Review collected by and hosted on G2.com.

Response from Tracker Technologies Administrator of TrackerCheck

Hello and thank you for your review!

Firstly, thank you for the positive feedback on the the design of the software. The design originates and continues to be driven from actual field team members providing input and direction on how the software is designed.

Thank you also for your feedback on the performance of the servers. With the specific instance of the software you used, it has been highly customized and as a result performs in a different way than our traditional out of the box software solutions. We understand and appreciate the server performance gaps and we are working hard to deliver a responsive server architecture and with the transition to the new server infrastructure, you should see speed increase imminently. Given the ongoing significant customization to the software, it requires unique approaches outside of our normal out of the box solutions which may result in functionality challenges.

We will continually strive to deliver a product that performs and evolves to future projects.

Mike S.
MS
Completions Manager
Small-Business (50 or fewer emp.)
"Review of theRev1 Tracker Completions System"
What do you like best about TrackerCheck?

TrackerDB did the job that I required it to do; what was a big plus for me was the flexibility of the system, and the willingness of the Rev1 team to listen to and adapt any changes I needed Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

There were no disikes for me. There were a few actions in the database that I requested to have changed, and the team listened and adopted the changes Review collected by and hosted on G2.com.

Response from Tracker Technologies Administrator of TrackerCheck

Hello Mike,

Thank you for your review and continued support!

JA
Commissioning Tech
Small-Business (50 or fewer emp.)
"As like other data bases, Tracker is easy enough to work through and find information required."
What do you like best about TrackerCheck?

Filling in check sheets before they are required for printout and use. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

It would be very beneficial if the check sheet information could be loaded on a tablet so one could fill in data in the field and add pictures. of nameplate info. Review collected by and hosted on G2.com.

SS
Small-Business (50 or fewer emp.)
"Tracker is a good project completion software."
What do you like best about TrackerCheck?

It has a user-friendly feel to it. Reports can be customized to your preference. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

It would be helpful if we could edit the check sheet headers from the user interface. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Small-Business (50 or fewer emp.)
"Tracker Review"
What do you like best about TrackerCheck?

The Tracker program works great and is easy to learn. What makes is great and sets it apart from others is the support staff. They take the time to guide you and help you with any issues and they are willing to modify and adapt the system to fit your work needs. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

Quicker support or dedicated support is always nice. This is only an issue when the customer needs support immediately in the early morning hours or late in the evening. Review collected by and hosted on G2.com.

Janice F.
JF
Commissioning/Certification/Turnover Lead - Shell - Commissioning & Start-Up Team
Small-Business (50 or fewer emp.)
"TrackerCheck is very convenient & user friendly."
What do you like best about TrackerCheck?

The most helpful thing about TrackerCheck is the ease of use & is super user friendly. One of the best things about it is that it is highly customizable. TrackerCheck is tailored to fit your job exactly. Review collected by and hosted on G2.com.

What do you dislike about TrackerCheck?

The only downside of TrackerCheck or any software is that you must remain connected to the internet. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by TrackerCheck.

Project License

Starting at $4,999.00
1 License Per Month
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TrackerCheck
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