--- title: Tracker Reviews meta_title: 'Tracker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Tracker works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 6 scale: '5' date_modified: '2026-11-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Tracker Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Tracker's ease of use exceptional, enjoying straightforward installation and simplified order tracking for customers. (1 mentions)
Users find the easy setup of Tracker to be quick and hassle-free, enhancing their order tracking experience. (1 mentions)
Users find the simple setup of Tracker extremely beneficial, enhancing order tracking in their Shopify stores. (1 mentions)
Users love the simple setup of Tracker, making order tracking effortless for their customers. (1 mentions)
Users find Trackr's tracking ease essential, simplifying order tracking and enhancing the customer experience effortlessly. (1 mentions)
Users find the lack of flexibility in contact management limiting, hindering their ability to track delivery statuses effectively. (1 mentions)
Users find the limited customization options frustrating, particularly in tracking delivery status for customer visibility. (1 mentions)
Users find the limited options for tracking and delivery descriptions frustrating and lacking flexibility. (1 mentions)
Users find the slow loading of Tracker frustrating, hindering their ability to access vital delivery information efficiently. (1 mentions)

Top Pros or Advantages of Tracker

Top Cons or Disadvantages of Tracker

Tracker Reviews (6)

Reviews

Tracker Reviews (6)

4.2
6 reviews
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YK
YUSUF K.
Chief Information Officer
Education Management
Mid-Market (51-1000 emp.)
"Auto-populate tracking numbers"
4.5/5
What do you like best about Tracker?

I have benefited from Trackr in my Shopify store because it has been able to simplify order tracking for my customers. There are no questions about that: the setup was simple and one-click installation of applications was a real cinch. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Sometimes, I feel that it is not very flexible in terms of choices that can be availed by the user. I cannot track any simplified status or description of what happened to the delivery that I want my customers to see. Review collected by and hosted on G2.com.

Erin C.
EC
Erin C.
Staffing specialist
Mid-Market (51-1000 emp.)
Originally submitted 5/20/2024
"Tracker"
5/5
What do you like best about Tracker?

How easy it is to maneuver through the database Review collected by and hosted on G2.com.

What do you dislike about Tracker?

I have not found any downsides so far, everything is great Review collected by and hosted on G2.com.

GR
Gopanpally R.
Enterprise (> 1000 emp.)
"Tracking tracker"
5/5
What do you like best about Tracker?

very useful to track details easily and can be used for many sites, applications, no obligations to use on a website error-free. No complications and used on many devices Review collected by and hosted on G2.com.

What do you dislike about Tracker?

No issues identified for using a tracking and can be modified better to make it so easy to use by all applicants so that it can be used on many devices frequently Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Decent tool that does the job - but still lot of areas to improve"
2/5
What do you like best about Tracker?

Gives a holistic overview of the information needed for comparing different tools Review collected by and hosted on G2.com.

What do you dislike about Tracker?

More applicable fields at times are missing for comparison. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
IA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Satisfactory"
4/5
What do you like best about Tracker?

overall information that is unbiased fair Review collected by and hosted on G2.com.

What do you dislike about Tracker?

limited data for overall analysis result Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Awesome application for resolve business issues."
4.5/5
What do you like best about Tracker?

Accepts multiple languages and platform and processor and also allows the administration in any system. Tracks multiple projects in a unique way. It will give alerts for issue to avoid escalation. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Somewhat expensive. If cost refused then it would be helpful. Review collected by and hosted on G2.com.